Abstract
Collaboration takes place whenever humans and/or computer applications work together to accomplish a common or compatible goals. For the last two decades, many organizations and individuals have considered electronic collaboration of distributed teams to be the means of achieving higher productivity and improving the quality of their products. The various collaboration technologies introduced over the years managed to improved electronic communication, coordination, and awareness, however, comprehensive solutions that fully realize the promises of electronic collaboration have remained an elusive goal.
In this chapter we will discuss one of the collaboration technologies: workflow technology. We will present the main concepts and evaluate the existing commercial products in context of an advanced application that tests the strength of the state-of-the-art solutions. We will conclude this chapter with a discussion of unsolved problems and research directions.
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Georgakopoulos, D., Cichocki, A., Rusinkiewicz, M. (2003). Workflow Technology: the Support for Collaboration. In: Błażewicz, J., Kubiak, W., Morzy, T., Rusinkiewicz, M. (eds) Handbook on Data Management in Information Systems. International Handbooks on Information Systems. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24742-5_8
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DOI: https://doi.org/10.1007/978-3-540-24742-5_8
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