Abstract
We propose the concept of mass user support realized by social coordination among citizens in a real environment. By real environment, we mean an environment integrating a world of abstract information such as the Internet with the physical world. Rapid progress in IT, especially ubiquitous or pervasive computing, is helping to bring about an environment where direct communication among citizens and realtime delivery of sensory information becomes possible not only within buildings but also in cities or in a driving environment. In the real environment, we can expect a new information service called mass user support that can be achieved by social coordination among users. An example of social coordination is dynamic resource allocation of spatio-temporal resources, i.e., traffic control for vehicles and pedestrians, by which the utility provided to both individuals and the whole system can be increased. In this paper, we first illustrate the concept of mass user support by giving several examples and then introduce a new kind of multiagent architecture called CONSORTS that is expected to be an infrastructure for social coordination. We analyze the characteristics of social coordination, compared with the conventional methods, and propose a course of software implementation to realize mass user support by coordinating users’ intentions and preferences.
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Kurumatani, K. (2004). Mass User Support by Social Coordination among Citizens in a Real Environment. In: Kurumatani, K., Chen, SH., Ohuchi, A. (eds) Multi-Agent for Mass User Support. MAMUS 2003. Lecture Notes in Computer Science(), vol 3012. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24666-4_1
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DOI: https://doi.org/10.1007/978-3-540-24666-4_1
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