Skip to main content

Die internationale Öffentlichkeitsarbeit von NGOs im 21. Jahrhundert

Globale Koordination und lokale Differenzierung strategischer Kommunikation

  • Chapter
  • First Online:
Handbuch NGO-Kommunikation

Zusammenfassung

In den letzten Jahrzehnten etablierten sich NGOs als einflussreiche Akteure, um das Bewusstsein für internationale soziale, politische, ökologische und wirtschaftliche Belange der Weltgesellschaft maßgeblich zu beeinflussen. Trotz ihrer Bedeutung wurden NGOs im Forschungsfeld der internationalen Public Relations bislang kaum beachtet. Dieser Beitrag gibt einen Überblick über relevante Ansätze und Erkenntnisse zur Koordination und Organisation internationaler PR von NGOs. Darüber hinaus werden Befunde einer empirischen Studie vorgestellt, in der die Öffentlichkeitsarbeit internationaler NGOs vor dem Hintergrund der generischen Prinzipien exzellenter globaler Public Relations untersucht wurde. Eine Online-Befragung von leitenden Kommunikationsverantwortlichen in NGOs ergab zwei Exzellenz-Cluster (exzellente und nicht-exzellente NGOs) und vier Cluster von NGOs mit unterschiedlichen Zentralisierungsgraden ihrer PR-Funktion. Die Ergebnisse zeigen, dass exzellente NGOs mehr Ressourcen für ihre Öffentlichkeitsarbeit aufwenden und häufiger als nicht-exzellente NGOs den kulturellen Kontext in ihre Kommunikationsprogramme einbeziehen. Damit gibt der Beitrag relevante Einblicke in die Praxis und Organisation der internationalen Öffentlichkeitsarbeit im Sektor der globalen Zivilgesellschaft.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 109.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 149.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Literatur

  • Ampofo Adjei, D. K., Annor-Frempong, F., & Bosompem, M. (2016). Use of social networking websites among NGOs in the Greater Accra Region of Ghana. Public Relations Review, 42, 920-928.

    Google Scholar 

  • Banks, S. P. (1995). Multicultural public relations. A social-interpretive approach. Thousand Oaks: Sage Publications.

    Google Scholar 

  • Bartlett, C. A., & Ghoshal, S. (2002). Managing across borders: the transnational solution (2. Aufl.). Boston: Harvard Business School Press.

    Google Scholar 

  • Blood, R. (2005). Should NGOs be viewed as “political corporations”? Journal of Communication Management, 9, 120-133.

    Google Scholar 

  • Boli, J., & Thomas, G. M. (1997). World culture in the world polity: a century of international non-governmental organization. American Sociological Review, 62, 171-190.

    Google Scholar 

  • Couper, M. P., & Bosnjak, M. (2010). Internet surveys. In: J. D. Wright, & P. V. Marsden (Hrsg.), Handbook of survey research (2. Aufl., S. 527-550). Bingley: Emerald.

    Google Scholar 

  • Culbertson, H. M. (1996). Introduction. In: H. M. Culbertson, & N. Chen (Hrsg.), International public relations: a comparative analysis (S. 1-13). Mawah, New Jersey: Erlbaum.

    Google Scholar 

  • Dozier, D. M., & Lauzen, M. M. (2000). Liberating the intellectual domain from the practice: public relations, activism, and the role of the scholar. Journal of Public Relations Research, 12, 3-22.

    Google Scholar 

  • Duhé, S. C., & Sriramesh, K. (2009). Political economy and public relations. In: K. Sriramesh, & D. Verčič (Hrsg.), The global public relations handbook: Theory, research and practice (2. Aufl., S. 25-51). Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Edelman. (2017). 2017 Edelman Trust Barometer: Global report. https://www.edelman.com/global-results/ Zugegriffen: 13. November 2017.

  • Fritsch, A. (2010). Implementing specific principles of global public relations: the case of international non-governmental organizations. Unpublizierte Diplomarbeit, Technische Universität Ilmenau, Ilmenau.

    Google Scholar 

  • Gibelman, M., & Gelman, S. R. (2000). Very public scandals: an analysis of how and why nongovernmental organizations get in trouble – a working paper. Paper presented at the International Society for Third-Sector Research (ISTR) Fourth International Conference, Dublin, Ireland. http://www.istr.org/conferences/dublin/workingpapers/gibelman.pdf

  • Grunig, L. A., Grunig, J. A., & Dozier, D. M. (2002). Excellent public relations and effective organizations: a study of communication management in three countries. Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Huck, S. (2005). Internationale Unternehmenskommunikation: Ergebnisse einer qualitativen Befragung von Kommunikationsverantwortlichen in 20 multinationalen Großunternehmen. Hohenheim: Univ., Lehrstuhl für Kommunikationswiss. und Journalistik.

    Google Scholar 

  • Kent, M. L., & Taylor, M. (2007). Beyond excellence: Extending the generic approach to international public relations. The case of Bosnia. Public Relations Review, 33, 10-20.

    Google Scholar 

  • Ki, E.-J. & Ye, L. (2017). An assessment of progress in research on global public relations from 2001 to 2014. Public Relations Review, 43, 235-245.

    Google Scholar 

  • Lambell, R., Ramia, G., Nyland, C., & Michelotti, M. (2008). NGOs and international business research: progress, prospects and problems. International Journal of Management Reviews, 10, 75-92.

    Google Scholar 

  • Lewis, D. (2003). Theorizing the organization and management of non-governmental development organizations: towards a composite approach. Public Management Review, 5, 325-344.

    Google Scholar 

  • Lewis, L. (2005). The civil society sector: A review of critical issues and research agenda for organizational communication scholars. Management Communication Quarterly, 19, 238-267.

    Google Scholar 

  • Lim, J. S. (2010). Global integration or local responsiveness? Multinational corporations’ public relations strategies and cases. In: G. J. Golan, T. J. Johnson, & W. Wanta (Hrsg.), International media communication in a global age (S. 299-318). New York, NY: Routledge.

    Google Scholar 

  • Lindenberg, M., & Bryant, C. (2001). Going global: transforming relief and development NGOs. Bloomfield, CT: Kumarian Press.

    Google Scholar 

  • Molleda, J.-C., & Laskin, A. (2010). Coordination and control of global public relations to manage cross-national conflict shifts. In: G. J. Golan, T. J. Johnson, & W. Wanta (Hrsg.), International media communication in a global age (S. 319-344). New York, NY: Routledge.

    Google Scholar 

  • Molleda, J.-C., & Laskin, A. V. (2005). Global, international, comparative and regional public relations knowledge from 1990 to 2005: A quantitative content analysis of academic and trade publications. http://www.instituteforpr.org/topics/pr-knowledge-2005/. 12. Mai 2011

  • Murphy, P., & Dee, J. (1992). Du Pont and Greenpeace: the dynamics of conflict between corporations and activist groups. Journal of Public Relations Research, 4, 3-20.

    Google Scholar 

  • Naudé, A. M. E., Froneman, J. D., & Atwood, R. A. (2004). The use of the internet by ten South African non-governmental organizations: a public relations perspective. Public Relations Review, 30, 87-94.

    Google Scholar 

  • Salamon, L. M., & Anheier, H. K. (1999). The emerging sector revisited: a summary (2. Aufl.). Baltimore, Md.: Johns Hopkins Univ., Inst. for Policy Studies, Center for Civil Society Studies.

    Google Scholar 

  • Schwarz, A., & Fritsch, A. (2014). Communicating on behalf of global civil society: Management and coordination of public relations in international nongovernmental organizations. Journal of Public Relations Research, 26, 161-183.

    Google Scholar 

  • Seo, H., Kim, J. Y., & Yang, S.-U. (2009). Global activism and new media: a study of transnational NGO’s online public relations. Public Relations Review, 35, 123-126.

    Google Scholar 

  • Sisco, H. F., Collins, E. L., & Zoch, L. M. (2010). Through the looking glass: A decade of Red Cross crisis response and situational crisis communication theory. Public Relations Review, 36, 21-27.

    Google Scholar 

  • Sriramesh, K., & Verčič, D. (2001). International public relations: A framework for future research. Journal of Communication Management, 6, 103-117.

    Google Scholar 

  • Sriramesh, K., & Verčič, D. (2007). Introduction to this special section: The impact of globalization on public relations. Public Relations Review, 33, 355-359.

    Google Scholar 

  • Taylor, M. (2000). Cultural variance as a challenge to global public relations. A case study of the Coca-Cola scare in Europe. Public Relations Review, 26, 277-293.

    Google Scholar 

  • Taylor, M. (2005). Nongovernmental Organizations (NGOs). In: R. L. Heath (Hrsg.): Encyclopedia of public relations (Vol. 2, S. 576-578). Thousand Oaks: Sage.

    Google Scholar 

  • Taylor, M. (2011). Building social capital through rhetoric and public relations. Management Communication Quarterly, 25, 436-454.

    Google Scholar 

  • Taylor, M., & Kent, M. L. (1999). Challenging assumptions of international public relations: When government is the most important public. Public Relations Review, 25, 131-144.

    Google Scholar 

  • Taylor, M., Kent, M. L., & White, W. J. (2001). How activist organizations are using the Internet to build relationships. Public Relations Review, 27, 263-284.

    Google Scholar 

  • Tkalac, A., & Pavicic, J. (2009). Nongovernmental organizations and international public relations. In: K. Sriramesh, & D. Verčič (Hrsg.), The global public relations handbook: theory, research, and practice (2. Aufl., S. 807-821). New York, London: Routledge.

    Google Scholar 

  • United Nations Development Programme. (2002). Human Development Report 2002: Deepening democracy in a fragmented world Human Development Report. New York: Oxford University Press.

    Google Scholar 

  • Verčič, D. (2003). Public relations of movers and shakers: transnational corporations. In: K. Sriramesh, & D. Vercic (Hrsg.), The global public relations handbook. Theory, research and practice (S. 478-489). Mahwah, NJ: Erlbaum.

    Google Scholar 

  • Verčič, D., Grunig, L. A., & Grunig, J. E. (1996). Global and Specific Principles of Public Relations: Evidence From Slovenia. In: H. M. Culbertson, & N. Chen (Hrsg.), International public relations: a comparative analysis (S. 31-65). Mawah, New Jersey: Erlbaum.

    Google Scholar 

  • Vetsch, C. (2017). Internationale Krisen-Public Relations Analysen zu Theorie und Unternehmenspraxis im transkulturellen Kontext. Wiesbaden: Springer VS.

    Google Scholar 

  • Voss, K. (2007). Öffentlichkeitsarbeit von Nichtregierungsorganisationen: Mittel – Ziele – Interne Strukturen. Wiesbaden: VS Verl. für Sozialwissenschaften.

    Google Scholar 

  • Wakefield, R. I. (2000). World-class public relations: A model for effective public relations in the multinational. Journal of Communication Management, 5, 59-71.

    Google Scholar 

  • Wakefield, R. I. (2001). Effective public relations in the multinational organization. In: R. L. Heath (Hrsg.): Handbook of public relations (S. 639-647). Thousand Oaks, Calif.: Sage.

    Google Scholar 

  • Walzer, M. (1995). The concept of civil society. In: M. Walzer (Hrsg.): Toward a global civil society (S. 7-27). Providence, RI: Berghahn.

    Google Scholar 

  • Wilcox, D. L., Ault, P. H., Agee, W. K., & Cameron, G. T. (2000). Public relations: Strategies and tactics (6. Aufl.). NY: Addison-Wesley Longman.

    Google Scholar 

  • Wootliff, J., & Deri, C. (2001). NGOs: The new super brands. Corporate Reputation Review, 4, 157-164.

    Google Scholar 

  • Young, D. R. (1992). Organising principles for international advocacy associations. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 3, 1-28.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Andreas Schwarz .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Fachmedien Wiesbaden GmbH

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Schwarz, A., Fritsch, A. (2018). Die internationale Öffentlichkeitsarbeit von NGOs im 21. Jahrhundert. In: Remus, N., Rademacher, L. (eds) Handbuch NGO-Kommunikation. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-531-18808-9_19

Download citation

  • DOI: https://doi.org/10.1007/978-3-531-18808-9_19

  • Published:

  • Publisher Name: Springer VS, Wiesbaden

  • Print ISBN: 978-3-531-18807-2

  • Online ISBN: 978-3-531-18808-9

  • eBook Packages: Social Science and Law (German Language)

Publish with us

Policies and ethics