Abstract
Computer supported cooperative work is often discussed with the focus on the computer, and consequently less emphasis is put on support for cooperative work. By comparing system development and nursing, two cooperative work settings, we have found that overview — over work tasks, responsibilities and work objects — is an important aspect of work in both these occupations. Although overview, as a general and abstract notion, is important for both system developers and nurses, its concrete contents varies considerably, due to differences in work tasks, work organization, and tradition. If computer systems represent an obstacle for achieving overview, they do not support cooperative work. Thus, computer systems can only support cooperative work to the extent they can be integrated in the existing information web that contributes to the achievement of overview in concrete work contexts.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
G. O. Goodman and M. J. Abel. Communication and Collaboration: Facilitating Cooperative Work through Communication. Office Technology and People, 3(2): 129–145, 1987.
P. Sørgaard. A Cooperative Work Perspective on the Use and Development of Computer Artifacts. In P. Järvinen, editor, Report of the 10th Information Systems Research Seminar in Scandinavia, pages 719–734, University of Tampere, Finland, 1987.
K. Schmidt. Analysis of Cooperative Work. Risø-M-2890, Risø National Laboratory, Rosklide, Denmark, 1990.
G. Gryczan and K. Kautz. A Strategy for Cooperative Project Organisation. In Experience with the Management of Software Projects 1989, Oxford, New York, Beijing, Frankfurt, 1989. Pergamon Press. Proceedings of the 3rd IFAC/IFIP Workshop, Purdue, USA, November 1989.
G. Bjerknes and T. Bratteteig. The Memoirs of two Survivors — or the evaluation of a computer system for cooperative work. In Proceedings of the 2nd Conference on Computer-Supported Cooperative Work, pages 167–177, Portland, Oregon, 1988.
J. Bansler and E. Havn. The Nature of Software Work. In Proceedings on the IFIP Coherence on Information System, Work and Organization Design. Elsevier Science Publishers, North-Holland, 1989.
J. F. Troussier. Considerations on the Collective Dimension of Work. New Technology Work and Employment, 2(1): 37–46, 1987.
M.-L. Perby. Computerization and the Skill in Local Weather Forecasting. In G. Bjerknes, P. Ehn, and M. Kyng, editors, Computers and Democracy, pages 213–230. Avebury, Aldershot, Brookfield, Hongkong, Singapore, Sydney, 1987.
H. D. Mills. Chief Programmer Teams: Principles and Procedures. Report no. FSC 71-5108, IBM Coporation, Gaithersburg, 1972.
C. Floyd, F.-M. Reisin, and G. Schmidt STEPS to Software Development with Users. In C. Ghezzi and J. A. McDermid, editors, ESEC ′89, pages 48–64, Springer Verlag, Berlin, Heidelberg, New York, Tokio, 1989.
J. I. Schwartz. Analyzing large-scale system development. In J. N. Buxton and B. Randell, editors, Software Engineering Techniques. NATO Science Committee, 1970. Proceedings of the Nato Conferences at Garmisch, Oct. 7–11, 1968.
S. Bødker and J. Greenbaum. A Non Trivial Pursuit — Systems Development as Cooperation. In J. Kaasbøll, editor, Report of the 11th Information Systems Research Seminar in Scandinavia, pages 102–122, Research Report No. 116, University of Oslo, Norway, 1988.
J. Pasch. Mehr Selbstorganisation in Softwareentwicklungsprojekten. Softwaretechnik’ Trends, 9(2):42–55, Mitteilungen der Fachgruppe “Software-Engineering” der Gesellschaft für Informatik. September 1989.
R. F. Mathis. The last 10 percent. IEEE Transactions on Software Engineering, 12(6), 1986.
B. Curtis, H. Krasner, and N. Iscoe. A Field Study of the Software Design Process for Large Systems. Communications of the ACM, 31(11):1268–1287, November 1988.
G. Bjerknes and T. Bratteteig. Å implementere en idé, (to implement an idea). Report No. 3 from the Florence project, Institute of Informatics, University of Oslo, Norway, 1987.
E. Freidson. Profession of Medicine. Harper and Row, 1970.
J. Strübing. Programmieren in einer betrieblichen Sonderkultur? Überlegungen zu Arbeitsstil und Fachkultur in der Programmierarbeit. In Innovation, Subjektivität und Verantwortung Probleme des Ingenieurhandelns, pages 109–124, Forschungsgruppe Rationalität des Ingenieurhandelns. Kassel, 1988.
W. Dzida, A. Spittel, and K.-H. Sylla. Einsatz eines “Message System” bei der Software-Entwicklung-Ein Erfahrungsbericht. In H. Schauer and M. J. Tauber, editors, Psychologie des Programmerens. R. Oldenbourg Verlag, Wien, München, 1983.
L. Gasser. The Integration of Computing and Routine Work. ACM Transactions on Office Information Systems, 4(3):205–225, 1986.
G. Bjerknes and T. Bratteteig. Florence in Wonderland — System Development with Nurses. In G. Bjerknes, P. Ehn, and M. Kyng, editors, Computers and Democracy, pages 279–295. Avebury, Aldershot, Brookfield, Hongkong, Singapore, Sydney, 1987.
T. Pape and K. Thoresen. Development of Common Systems by Prototyping. In G. Bjerknes, P. Ehn, and M. Kyng, editors, Computers and Democracy, pages 297–311. Avebury, Aldershot, Brookfield, Hongkong, Singapore, Sydney, 1987.
R. Kling. Computerization as an Ongoing Social and Political Process. In G. Bjerknes, P. Ehn, and M. Kyng, editors, Computers and Democracy, pages 117–136. Avebury, Aldershot, Brookfield, Hongkong, Singapore, Sydney, 1987.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 1991 B. G. Teubner Stuttgart
About this chapter
Cite this chapter
Bjerknes, G., Kautz, K. (1991). Overview. In: Friedrich, J., Rödiger, KH. (eds) Computergestützte Gruppenarbeit (CSCW). Berichte des German Chapter of the ACM. Vieweg+Teubner Verlag. https://doi.org/10.1007/978-3-322-92140-6_9
Download citation
DOI: https://doi.org/10.1007/978-3-322-92140-6_9
Publisher Name: Vieweg+Teubner Verlag
Print ISBN: 978-3-519-02675-4
Online ISBN: 978-3-322-92140-6
eBook Packages: Springer Book Archive