Summary
Vector Tire Company is one of the largest tire makers in the world, employing over 79,000 people worldwide. The Vector Technical Center in Belgium (VTC*B) is a research and development center developing new tire designs and constructions for the customers around the world, with the exception of the United States. An R&D center in the United States fulfils a similar function for North America. At the time of the case about 750 people were employed at VTC*B. Close o 40% of these people have a scientific or engineering background. This croup comprises people of 31 different nationalities.
This case study describes the implementation of a total quality control system at VTC*B. To enhance the product development, the responsibility for the development process is given to cross-functional teams. A large number of problems occur during the implementation. These problems are discussed in the case study.
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© 1998 Betriebswirtschaftlicher Verlag Dr. Th. Gabler GmbH, Wiesbaden
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Weeda, P.P. (1998). The Implementation of a Total Quality Control System at Vector Technical Center (Belgium). In: Lichtenberger, B., Domsch, M.E., Scholtz, G.J., Sticksel, P. (eds) Managing in a Global World. mir Edition. Gabler Verlag. https://doi.org/10.1007/978-3-322-91237-4_13
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DOI: https://doi.org/10.1007/978-3-322-91237-4_13
Publisher Name: Gabler Verlag
Print ISBN: 978-3-409-12190-3
Online ISBN: 978-3-322-91237-4
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