Zusammenfassung
In diesem Text soll das italienische Wohlfahrtssystem analysiert werden — ein System, das trotz des Liberalisierungsprozesses immer noch einige besondere Merkmale aufweist, die es zu einem interessanten Fall für die Diskussion der Aushandlung von Qualität und der Nutzerorientierung machen.
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Folgheraiter, F. (2004). Qualität im Wohlfahrtsstaat. In: Beckmann, C., Otto, HU., Richter, M., Schrödter, M. (eds) Qualität in der Sozialen Arbeit. VS Verlag für Sozialwissenschaften. https://doi.org/10.1007/978-3-322-89070-2_3
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