Abstract
What if field workers of a public utility had online access to inventory databases, work orders, maps and other essential information from anywhere? What if crew chiefs had access to e-mail and schedules without having to return to their offices? This is the vision that the City of Seattle Public Utilities is making a reality in a project spearheaded by its Information Technology Division. This case study shows not only the issues the utility has faced and the solutions it has found; but, more importantly, how the lessons learned can be applied by almost any organization today to make wireless data an effective and successful tool.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
Author information
Consortia
Editor information
Rights and permissions
Copyright information
© 1999 Rysavy Research
About this chapter
Cite this chapter
Peter Rysavy, Rysavy Research. (1999). Wireless IP — A Case Study. In: Mobile Networking with WAP. Vieweg+Teubner Verlag. https://doi.org/10.1007/978-3-322-86790-2_16
Download citation
DOI: https://doi.org/10.1007/978-3-322-86790-2_16
Publisher Name: Vieweg+Teubner Verlag
Print ISBN: 978-3-322-86792-6
Online ISBN: 978-3-322-86790-2
eBook Packages: Springer Book Archive