Abstract
A workflow control system greatly enhances the majority of office automation re-engineering efforts. There are many benefits to beginning with the workflow implementation and then following with the Business Process Re-engineering studies. Installation of a workflow system will require a thorough understanding of existing processes - not an estimate. Once installed and running, a workflow system can be easily modified and adjusted until it reflects the true working model of a department - not an approximation.
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© 1996 Friedr. Vieweg & Sohn Verlagsgesellschaft mbH, Braunschweig/Wiesbaden
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McLellan, M. (1996). Workflow Metrics — One of the great benefits of Workflow. In: Österle, H., Vogler, P. (eds) Praxis des Workflow-Managements. Vieweg+Teubner Verlag, Wiesbaden. https://doi.org/10.1007/978-3-322-84940-3_16
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DOI: https://doi.org/10.1007/978-3-322-84940-3_16
Publisher Name: Vieweg+Teubner Verlag, Wiesbaden
Print ISBN: 978-3-322-84941-0
Online ISBN: 978-3-322-84940-3
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