Abstract
We are now in the fifth generation computing era with its emphasis on complex, knowledge-based systems involving close human-computer interaction. If we were able to use today’s technology to instrument, model and understand the human-computer interfaces of yesterday software engineering for complex systems would be very much easier. However, the system designer is always one step ahead. The multi-task, multi-user, multi-modal systems of the fourth and fifth generations go beyond knowledge based on the technology of yesterday. If we continue to rely on empirical knowledge based on studies of the past we shall never be equipped to deal with the systems of the present let alone those of the future. This is the dilemma of current software ergonomics research. It can be resolved only through the development of foundational models of computers, people and human-computer interaction that can be projected to novel situations. This address reviews the state of the art in software engineering for complex systems involving computers, people and their interaction. It presents recent developments in methodological frameworks for designing and evaluating complex systems.
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© 1987 B. G. Teubner Stuttgart
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Gaines, B.R. (1987). A Methodological Framework for the Design and Evaluation of Software in Systems Involving Complex Human-Computer Interaction. In: Schönpflug, W., Wittstock, M. (eds) Software-Ergonomie ’87 Nützen Informationssysteme dem Benutzer?. Berichte des German Chapter of the ACM. Vieweg+Teubner Verlag. https://doi.org/10.1007/978-3-322-82971-9_3
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DOI: https://doi.org/10.1007/978-3-322-82971-9_3
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