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An Application for Supporting the Externalisation of Expert Knowledge

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Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018 (ISAT 2018)

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 853))

Abstract

This paper explores the problem of the externalisation of expert knowledge in order to build a new procedure for a given work place. In the first stage of our approach, the processes carried out by experts in the company are verbally described by them and recorded. Next, using Google Cloud Speech Api technology, the voice recording is converted into text. In the second stage, based on the set of the text, a Finalised Word Dictionary is created. In the third stage the steps constituting the procedure are distinguished and finally the procedure for a given work place, based on the expert’s vocalised report is created. The proposed application can be a useful tool for the acquisition of new explicit knowledge within an enterprise.

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Author information

Authors and Affiliations

  1. Institute of Computer Science, University of Applied Science in Nysa, Nysa, Poland

    Adam Dudek

  2. Institute of Computer Science and Production Management, University of Zielona Góra, Zielona Góra, Poland

    Justyna Patalas-Maliszewska

Authors
  1. Adam Dudek
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  2. Justyna Patalas-Maliszewska
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Corresponding author

Correspondence to Adam Dudek .

Editor information

Editors and Affiliations

  1. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Jerzy Świątek

  2. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Leszek Borzemski

  3. University of Applied Sciences in Nysa, Nysa, Poland

    Zofia Wilimowska

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Dudek, A., Patalas-Maliszewska, J. (2019). An Application for Supporting the Externalisation of Expert Knowledge. In: Świątek, J., Borzemski, L., Wilimowska, Z. (eds) Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018. ISAT 2018. Advances in Intelligent Systems and Computing, vol 853. Springer, Cham. https://doi.org/10.1007/978-3-319-99996-8_23

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