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International Conference on Information Systems Architecture and Technology

ISAT 2018: Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018 pp 222–234Cite as

IT Reliability and the Results of Controlling

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 854))

Abstract

The quality of controlling outputs is often indicated as an important factor influencing results obtained due to controlling implementation. However, efficient functioning of controlling seems to be impossible without IT. The notion of IT reliability is discussed in the paper as a potential factor determining the achievement of high quality of controlling products and results of its implementation in the organization. The proposed theoretical framework is verified empirically on the sample of 557 organizations operating in Poland. The aim of the paper is to identify the relations between the IT reliability, the quality of controlling products and the results of its functioning in organization.

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Acknowledgements

The paper was created as a result of the research project no. 2017/01/X/HS4/01967 financed from the funds of the National Science Center.

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Authors and Affiliations

  1. Faculty of Computer Science and Management, Wrocław University of Science and Technology, wyb. Wyspianskiego 27, 50-370, Wrocław, Poland

    Agnieszka Bieńkowska, Katarzyna Tworek & Anna Zabłocka-Kluczka

Authors
  1. Agnieszka Bieńkowska
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  2. Katarzyna Tworek
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  3. Anna Zabłocka-Kluczka
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Corresponding author

Correspondence to Agnieszka Bieńkowska .

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Editors and Affiliations

  1. University of Applied Sciences in Nysa, Nysa, Poland

    Zofia Wilimowska

  2. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Leszek Borzemski

  3. Faculty of Computer Science and Management, Wrocław University of Science and Technology, Wrocław, Poland

    Jerzy Świątek

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Bieńkowska, A., Tworek, K., Zabłocka-Kluczka, A. (2019). IT Reliability and the Results of Controlling. In: Wilimowska, Z., Borzemski, L., Świątek, J. (eds) Information Systems Architecture and Technology: Proceedings of 39th International Conference on Information Systems Architecture and Technology – ISAT 2018. ISAT 2018. Advances in Intelligent Systems and Computing, vol 854. Springer, Cham. https://doi.org/10.1007/978-3-319-99993-7_20

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