Skip to main content
SpringerLink
Log in

Exploring the Determinants of IoT Adoption: Findings from a Systematic Literature Review

  • Conference paper
  • First Online:
Perspectives in Business Informatics Research (BIR 2018)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 330))

Included in the following conference series:

Abstract

The Internet of Things (IoT) heralds a new era of disruptive technologies that provide organizations with both benefits and challenges. However, organizational adoption of IoT is not yet widespread and greater understanding of the phenomenon is required. This study examines the existing literature on the key determinants (drivers, benefits, barriers, and challenges) that influence the adoption of IoT by organizations. Therefore, this paper presents findings from a Systematic Literature Review (SLR) and concept matrix approach to identify these IoT adoption determinants at the organizational level. The key constructs of the Unified Theory of Acceptance and Use of Technology (UTAUT) were examined in relation to the determinants identified to understand applicability of this theory in the IoT context. Future research will complement these findings through an empirical investigation. Therefore, the overall aim of this research is (1) to generate a model that outlines the determinants influencing organizational IoT adoption and (2) to ascertain the applicability of UTAUT in understanding IoT adoption and to further enrich UTAUT by contextualizing its constructs to the IoT phenomenon.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Accenture: From Productivity to Outcomes. Using the Internet of Things to Drive Future Business Strategies. Accenture (2015)

    Google Scholar 

  2. Airehrour, D., Gutierrez, J., Ray, S.: Secure routing for internet of things: a survey. J. Netw. Comput. Appl. 66, 198–213 (2016)

    Article  Google Scholar 

  3. Ajzen, I.: The theory of planned behavior. Organ. Behav. Hum. Decis. Process. 50(2), 179–211 (1991)

    Article  Google Scholar 

  4. Al Awadhi, S., Morris, A.: The use of the UTAUT model in the adoption of e-government services in Kuwait. In Proceedings of the 41st Hawaii International Conference on System Sciences, pp. 1–11. IEEE, Hawaii (2008)

    Google Scholar 

  5. Al-Harby, F., Qahwaji, R., Kamala, M.: Users’ acceptance of secure biometrics authentication system: reliability and validation of an extended UTAUT model. Commun. Comput. Inf. Sci. 87(2), 254–258 (2010)

    Google Scholar 

  6. Al-Turjman, F., Al-Fagih, A., Alsalih, W., Hassanein, H.: A delay-tolerant framework for integrated RSNs in IoT. Comput. Commun. 36, 998–1010 (2013)

    Article  Google Scholar 

  7. Amadeo, M., et al.: Information-centric networking for the internet of things: challenges and opportunities. IEEE Netw. 30, 92–100 (2016)

    Article  Google Scholar 

  8. Blumberg, B., Cooper, D.R., Schlinder, P.S.: Business Research Methods. McGraw Hill, Berkshire (2014)

    Google Scholar 

  9. Boos, D., Guenter, H., Grote, G., Kinder, K.: Controllable accountabilities: the internet of things and its challenges for organizations. Behav. Inf. Technol. 32(5), 449–467 (2013)

    Article  Google Scholar 

  10. Borgia, E.: The internet of things vision: key features, applications and open issues. Comput. Commun. 54, 1–31 (2014)

    Article  Google Scholar 

  11. Bosche, A., Crawford, D., Jackson, D., Schallehn, M., Smith, P.: How Providers Can Succeed in the Internet of Things. Bain Insights, Munich (2016)

    Google Scholar 

  12. Botta, A., de Donato, W., Persico, V., Pescape, A.: Integration of cloud computing and internet of things: a survey. Future Gener. Comput. Syst. 56, 684–700 (2016)

    Article  Google Scholar 

  13. Bradley, T., Thibodeau, P., Ng, V.: The internet of things - threats and challenges. Netw. World Asia 11, 16–18 (2014)

    Google Scholar 

  14. Caron, X., Bosua, R., Maynard, S., Ahmad, A.: The internet of things (IoT) and its impact on individual privacy: an australian perspective. Comput. Law Secur. Rev. 32, 4–15 (2016)

    Article  Google Scholar 

  15. Chisolm, D.J., Purnell, T.S., Cohen, D.M., McAlearney, A.S.: Clinician perceptions of an electronic medical record during the first year of implementation in emergency services. Pediatr. Emerg. Care 26(2), 107–110 (2010)

    Article  Google Scholar 

  16. Cho, K., Lee, B., Lee, K., Lee, D.: Energy-efficient replica detection for resource- limited mobile devices in the internet of things. IET Commun. 7(18), 2141–2150 (2013)

    Article  Google Scholar 

  17. Compeau, D.R., Higgins, C.A.: Computer self-efficacy: development of a measure and initial test. MIS Q. 19(2), 189–211 (1995)

    Article  Google Scholar 

  18. Corujo, D., Lebre, M., Gomes, D., Aguiar, R.: MINDiT: a framework for media independent access to things. Comput. Commun. 35, 1772–1785 (2012)

    Article  Google Scholar 

  19. Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13(3), 319–340 (1989)

    Article  Google Scholar 

  20. Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: Extrinsic and intrinsic motivation to use computers in the workplace. J. Appl. Soc. Psychol. 22(14), 1111–1132 (1992)

    Article  Google Scholar 

  21. DiMarco, P., Athanasiou, G., Mekikis, P., Fischione, C.: MAC-aware routing metrics for the internet of things. Comput. Commun. 74, 77–86 (2016)

    Article  Google Scholar 

  22. Dominici, G., Roblek, V., Abbate, T., Tani, M.: Click and drive. Bus. Process Manage. J. 22(2), 420–434 (2016)

    Article  Google Scholar 

  23. Dutton, W.: Putting things to work: social and policy challenges for the internet of things. Info 16(3), 1–21 (2014)

    Article  Google Scholar 

  24. Ferretti, M., Schiavone, F.: Internet of things and business processes redesign in sea- ports: the case of Hamburg. Bus. Process Manage. J. 22(2), 271–284 (2016)

    Article  Google Scholar 

  25. Fishbein, M., Ajzen, I.: Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research. Addison-Wiley Publishing Company, Massachusetts (1975)

    Google Scholar 

  26. Fleisch, E.: What is the internet of things? An economic perspective. Econ. Manage. Financ. Markets 5(2), 125–157 (2010)

    Google Scholar 

  27. Georgakopoulos, D., Jayaraman, P.P.: Internet of things: from internet scale sensing to smart services. Computing 98(10), 1041–1058 (2016)

    Article  MathSciNet  Google Scholar 

  28. Grieco, L., et al.: IoT-aided robotics applications: technological implications, target domains and open issues. Comput. Commun. 54, 32–47 (2014)

    Article  Google Scholar 

  29. Guo, B., Zhang, D., Wang, Z., Yu, Z., Zhou, X.: Opportunistic IoT: exploring the harmonious interaction between humans and the internet of things. J. Netw. Comput. Appl. 36, 1531–1539 (2013)

    Article  Google Scholar 

  30. Haass, R., Dittmer, P., Veigt, M., Lütjen, M.: Reducing food losses and carbon emission by using autonomous control–a simulation study of the intelligent container. Int. J. Prod. Econ. 164, 400–408 (2015)

    Article  Google Scholar 

  31. Hakiri, A., Berthou, P., Gokhale, A., Abdellatif, S.: Publish/subscribe-enabled software defined networking for efficient and scalable IoT communications. IEEE Commun. Mag. 53(9), 48–54 (2015)

    Article  Google Scholar 

  32. Heikkila, J., Smale, A.: The effects of language standardization on the acceptance and use of e-HRM systems in foreign subsidiaries. J. World Bus. 46(3), 1–9 (2010)

    Google Scholar 

  33. Henze, M., Hermerschmidt, L., Kerpen, D., Häußling, R., Rumpe, B., Wehrle, K.: A comprehensive approach to privacy in the cloud-based internet of things. Future Gener. Comput. Syst. 56, 701–718 (2016)

    Article  Google Scholar 

  34. Hu, P.J., Chau, P.Y., Sheng, O.R.L., Tam, K.Y.: Examining the technology acceptance model using physician acceptance of telemedicine technology. J. Manage. Inf. Syst. 16(2), 91–112 (1999)

    Article  Google Scholar 

  35. Huang, S., Wang, X.: Influence of organizational system to end-users’ acceptance of ERP system in chinese enterprises. In: Proceedings of the 9th International Conference on Hybrid Intelligent Systems, pp. 160–164. IEEE, Shenyang (2009)

    Google Scholar 

  36. Intel: The Intel IoT Platform – Architecture Specification White Paper (2017). https://www.intel.com/content/dam/www/public/us/en/documents/white-papers/iot-platform-reference-architecture-paper.pdf

  37. Jacobsson, A., Boldt, M., Carlsson, B.: A risk analysis of a smart home automation system. Future Gener. Comput. Syst. 56, 719–733 (2016)

    Article  Google Scholar 

  38. Jiang, H., Shen, F., Chen, S., Li, K., Jeong, Y.: A secure and scalable storage system for aggregate data in IoT. Future Gener. Comput. Syst. 49, 133–141 (2015)

    Article  Google Scholar 

  39. Lang, W., Jedermann, R., Mrugala, D., Jabbari, A., Krieg-Brückner, B., Schill, K.: The “intelligent container”—a cognitive sensor network for transport management. IEEE Sens. J. 11(3), 688–698 (2011)

    Article  Google Scholar 

  40. Lee, I., Kyoochun, L.: The internet of things (IoT): applications, investments, and challenges for enterprises. Bus. Horiz. 58, 431–440 (2015)

    Article  Google Scholar 

  41. McKinsey: The Internet of Things: Mapping the Value Beyond the Hype (2015)

    Google Scholar 

  42. Mishra, D., Gunasekaran, A., Childe, S.J., Papadopoulos, T., Dubey, R., Wamba, S.: Vision, applications and future challenges of internet of things: a bibliometric study of the recent literature. Ind. Manage. Data Syst. 116(7), 1331–1355 (2016)

    Article  Google Scholar 

  43. Murray, A., Papa, A., Cuozzo, B., Russo, G.: Evaluating the innovation of the internet of things. Bus. Process Manage. J. 22(2), 341–356 (2016)

    Article  Google Scholar 

  44. Nakicenovic, N., Grübler, A. (eds.): Diffusion of Technologies and Social Behavior. Springer, Berlin (2013)

    Google Scholar 

  45. Neisse, R., Steri, G., Fovino, I., Baldini, G.: SecKit: a model-based security toolkit for the internet of things. Comput. Secur. 54, 60–76 (2015)

    Article  Google Scholar 

  46. Ng, V.: Drivers and obstacles to IoT adoption in Asia Pacific. Netw. World Asia 11(3), 12–14 (2014)

    Google Scholar 

  47. Okoli, C.: A guide to conducting a standalone systematic literature review. Commun. Associ. Inf. Syst. 37(43), 879–910 (2015)

    Google Scholar 

  48. Pai, J.C., Tu, F.M.: The acceptance and use of customer relationship management (CRM) systems: an empirical study of distribution service industry in Taiwan. Expert Syst. Appl. 38(1), 579–584 (2011)

    Article  Google Scholar 

  49. Papert, M., Pflaum, A.: Development of an ecosystem model for the realization of internet of things services in supply chain management. Electr. Mark. 27(2), 175 (2017)

    Article  Google Scholar 

  50. Paré, G., Trudel, M.C., Jaana, M., Kitsiou, S.: Synthesizing information systems knowledge: a typology of literature reviews. Inf. Manag. 52(2), 183 (2015)

    Article  Google Scholar 

  51. Patel, P., Cassou, D.: Enabling high-level application development for the internet of things. J. Syst. Softw. 103, 62–84 (2015)

    Article  Google Scholar 

  52. Pye, A.: The internet of things: connecting the unconnected. Eng. Technol. 9, 64–70 (2014)

    Article  Google Scholar 

  53. Qin, Y., Sheng, Q., Falkner, N., Dustdar, S., Wang, H., Vasilakos, A.: When things matter: a survey on data-centric internet of things. J. Netw. Comput. Appl. 64, 137–153 (2016)

    Article  Google Scholar 

  54. Qiu, X., Luo, H., Xu, G., Zhong, R., Huang, G.: Physical assets and service sharing for iot-enabled supply hub in industrial park (SHIP). Int. J. Prod. Econ. 159, 4–15 (2015)

    Article  Google Scholar 

  55. Rogers, E.M.: Diffusion of Innovations. Free Press, New York (1995)

    Google Scholar 

  56. Rogers, E.M.: Diffusion of Innovations. Simon and Schuster, New York (2010)

    Google Scholar 

  57. Roman, R., Zhou, J., Lopez, J.: On the features and challenges of security and privacy in distributed internet of things. Comput. Netw. 57, 2266–2279 (2013)

    Article  Google Scholar 

  58. Rowe, F.: What literature review is not: diversity, boundaries and recommendations. Eur. J. Inf. Syst. 23(3), 241–255 (2014)

    Article  Google Scholar 

  59. Sahraoui, S., Bilami, A.: Efficient HIP-based approach to ensure light weight end-to-end security in the internet of things. Comput. Netw. 91, 26–45 (2015)

    Article  Google Scholar 

  60. Saied, Y., Olivereau, A., Zeghlache, D., Laurent, M.: Lightweight collaborative key establishment scheme for the internet of things. Comput. Netw. 64, 273–295 (2014)

    Article  Google Scholar 

  61. Saint, A.: Internet of things: brave new world. Eng. Technol. 9(9), 80–83 (2014)

    Article  Google Scholar 

  62. Sambasivan, M., Wemyss, G.P., Rose, R.C.: User acceptance of a G2B system: a case of electronic procurement system in Malaysia. Internet Res. 20(2), 169–187 (2010)

    Article  Google Scholar 

  63. Shrouf, F., Miragliotta, G.: Energy management based on internet of things: practices and framework for adoption in production management. J. Clean. Prod. 100, 235–246 (2015)

    Article  Google Scholar 

  64. Sicari, S., Rizzardi, A., Grieco, L., Coen-Porisini, A.: Security, privacy and trust in internet of things: the road ahead. Comput. Netw. 76, 146–164 (2015)

    Article  Google Scholar 

  65. Sofronijević, A., Milićević, V., llić, B.: Smart city as a framework for creating competitive advantages in international business management. Management 71, 5–15 (2014)

    Google Scholar 

  66. Stojkoska, B.L.R., Trivodaliev, K.V.: A review of internet of things for smart home: challenges and solutions. J. Clean. Prod. 140, 1454–1464 (2017)

    Article  Google Scholar 

  67. Storey, A.: There’s nothing ‘smart’ about insecure connected devices. Netw. Secur. 7, 9–12 (2014)

    Article  Google Scholar 

  68. Taylor, S., Todd, P.A.: Understanding information technology usage: a test of competing models. Inf. Syst. Res. 6(2), 144–176 (1995)

    Article  Google Scholar 

  69. TEKSystems: The State of the Internet of Things: Executive Summary (2016)

    Google Scholar 

  70. Thompson, R.L., Higgins, C.A., Howell, J.M.: Personal computing: toward a conceptual model of utilization. MIS Q. 15(1), 124–143 (1991)

    Article  Google Scholar 

  71. Valmohammadi, C.: Examining the perception of iranian organizations on internet of things solutions and applications. Ind. Commer. Train. 48(2), 104–108 (2016)

    Article  Google Scholar 

  72. Venkatesh, V., Davis, F.D.: A theoretical extension of the technology acceptance mod- el: four longitudinal field studies. Manage. Sci. 46(2), 186–204 (2000)

    Article  Google Scholar 

  73. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425–478 (2003)

    Article  Google Scholar 

  74. Weber, R.: Internet of things – new security and privacy challenges. Comput. Law Secur. Rev. 26, 23–30 (2010)

    Article  Google Scholar 

  75. Weber, R.: Internet of things: privacy issues revisited. Comput. Law Secur. Rev. 31, 618–627 (2015)

    Article  Google Scholar 

  76. Webster, J., Watson, R.T.: Analyzing the past to prepare for the future: writing a literature review. MIS Q. 26(2), 13–23 (2002)

    Google Scholar 

  77. Weinberg, B., Milne, G., Andonova, Y., Hajjat, F.: Internet of things: convenience vs. privacy and secrecy. Bus. Horiz. 58, 615–624 (2015)

    Article  Google Scholar 

  78. Williams, M.D., Rana, N.P., Dwivedi, Y.K.: The unified theory of acceptance and use of technology (UTAUT): a literature review. J. Enterp. Inf. Manage. 28(3), 443–488 (2015)

    Article  Google Scholar 

  79. Xu, K., Qu, Y., Yang, K.: A tutorial on the internet of things: from a heterogeneous network integration perspective. IEEE Netw. 30, 102–108 (2016)

    Article  Google Scholar 

  80. Yan, Z., Zhang, P., Vasilakos, A.: A survey on trust management for internet of things. J. Netw. Comput. Appl. 42, 120–134 (2014)

    Article  Google Scholar 

  81. Yun, J., Ahn, I., Sung, N., Kim, J.: A device software platform for consumer electronics based on the internet of things. IEEE Trans. Consum. Electr. 61(4), 564–571 (2015)

    Article  Google Scholar 

  82. Zhou, J., Cao, Z., Dong, X., Vasilakos, A.V.: Security and privacy for cloud-based IoT: challenges. IEEE Commun. Mag. 55(1), 26–33 (2017)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Innovation Value Institute, Maynooth University, Co. Kildare, Ireland

    Marian Carcary, Giovanni Maccani, Eileen Doherty & Gerard Conway

Authors
  1. Marian Carcary
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Giovanni Maccani
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Eileen Doherty
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Gerard Conway
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Giovanni Maccani .

Editor information

Editors and Affiliations

  1. Stockholm University, Kista, Sweden

    Jelena Zdravkovic

  2. Riga Technical University, Riga, Latvia

    Jānis Grabis

  3. Université de Paris 1 Panthéon - Sorbonne, Paris, France

    Selmin Nurcan

  4. Stockholm University, Kista, Sweden

    Janis Stirna

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Carcary, M., Maccani, G., Doherty, E., Conway, G. (2018). Exploring the Determinants of IoT Adoption: Findings from a Systematic Literature Review. In: Zdravkovic, J., Grabis, J., Nurcan, S., Stirna, J. (eds) Perspectives in Business Informatics Research. BIR 2018. Lecture Notes in Business Information Processing, vol 330. Springer, Cham. https://doi.org/10.1007/978-3-319-99951-7_8

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-99951-7_8

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-99950-0

  • Online ISBN: 978-3-319-99951-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation