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Integrated Company-Wide Management System (ICWMS)

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An Integrated Company-Wide Management System

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Abstract

Traditionally, various MSs are implemented without being properly integrated together leading to waste of resources. Recently, MSs have gained attention as they form a critical infrastructure for improving and controlling the operation systems . However, there is a gap in the form of a need, as indicated in the literature, for a comprehensive system that integrates them together. This integration constitutes the goal of the proposed system, which is ensuring the existence of an infrastructure for Continuous Improvement (CI) and the strategic alignment of all areas of a business and the people toward the objectives of Business Excellence . The proposed system is called the Integrated Company-Wide Management System (ICWMS) . ICWMS’s five main components are strategic, project, operation, process, and performance MSs.

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Notes

  1. 1.

    This chapter is mainly prepared based on our published works:

    • Salah, S., Rahim, A., and Carretero, J. A. (2013) Total Company-Wide Management System (TCWMS): Its Components. Int. J. Business Excellence, Vol. 6, No. 2, pp.161–191.

    • Salah, S., Carretero, J. A., and Rahim, A. (2010) Total Company-Wide Management System (TCWMS): Case Studies. J. Industrial Technology, Vol. 26, No. 2, pp. 1–14.

    • Salah, S., Rahim, A., and Carretero, J. A. (2011) Total Company-Wide Management System (TCWMS): culture change management considerations. Int. J. Strategic Change Management, Vol. 3, No. 4, pp. 260–280.

    • Salah, S. (2015) A project selection, prioritisation and classification approach for organisations managing Continuous Improvement (CI). Int. J. Project Organization and Management, Vol. 7, No. 1, pp. 98–110.

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Authors and Affiliations

  1. School of Business and Quality Management, HBMS University, Dubai, UAE

    Souraj Salah

  2. Quantitative Methods, Faculty of Business Administration, University of New Brunswick, Fredericton, NB, Canada

    Abdur Rahim

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  1. Souraj Salah
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  2. Abdur Rahim
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Correspondence to Souraj Salah .

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Salah, S., Rahim, A. (2019). Integrated Company-Wide Management System (ICWMS). In: An Integrated Company-Wide Management System. Springer, Cham. https://doi.org/10.1007/978-3-319-99034-7_8

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