Abstract
For organizations to be successful, the use of well-structured MSs , QM and methodologies for CI such as LSS is all essential. In many industries, various MSs and CI methodologies are separately implemented, either formally or informally. The effective integration of MSs with QM and CI interventions ensures the strategic alignment of all activities and provides an industry with a competitive advantage. There is a genuine need for more research in these areas. Recently, different MSs have gained more attention as they form a critical infrastructure for improving and controlling the different operation areas of any organization. Classically, CI methodologies are implemented without being properly integrated with MSs. This is one of the main reasons why lots of implementation efforts of CI methodologies fail. Thus, the need and benefits for formulating and modeling such an integration of QM and CI methodologies with a proposed comprehensive MS are discussed in this chapter.
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This chapter is mainly prepared based on our published work: Salah, S., Carretero, J. A., and Rahim, A. (2010) The integration of quality management and continuous improvement methodologies with management systems. Int. J. Productivity and Quality Management, Vol. 6, No. 3, pp. 269–288.
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Salah, S., Rahim, A. (2019). The Integration of QM and CI Methodologies with MSs. In: An Integrated Company-Wide Management System. Springer, Cham. https://doi.org/10.1007/978-3-319-99034-7_7
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DOI: https://doi.org/10.1007/978-3-319-99034-7_7
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