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Public Value Creation in a Smart City Context: An Analysis Framework

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Setting Foundations for the Creation of Public Value in Smart Cities

Part of the book series: Public Administration and Information Technology ((PAIT,volume 35))

Abstract

Launching smart city activities and projects requires political support. For sustainable approaches, a concrete strategy, and leadership endorsement from the municipal government is crucial. In accordance with the most prevalent definitions of a smart city, postulating that a city must enhance quality of life and provide benefits to the people living and working there, this book chapter focuses on one specific aspect of public value, the value it can bring to citizens. Through discussion of earlier theoretical approaches and empirical evidence, we provide a framework to better capture, analyze and model value creation in a given municipal ecosystem. By analyzing two different cases—Amsterdam and Winterthur—it becomes clear that “smartness” is not just a state to be achieved, but rather the enablement of processes that continuously and dynamically change the city, improving quality of life by providing different benefits and amenities. The key enablers to develop an ecosystem for a smarter city strategy involve Private-Public-Partnership models, the direct involvement of citizens, the availability of data infrastructures, and social interaction platforms.

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Author information

Authors and Affiliations

  1. E-Government Institute, Bern University of Applied Sciences, Bern, Switzerland

    Alessia C. Neuroni & Stephan Haller

  2. Amsterdam University of Applied Sciences, Amsterdam, The Netherlands

    Willem van Winden

  3. Zurich University of Applied Sciences, Winterthur, Switzerland

    Vicente Carabias-Hütter & Onur Yildirim

Authors
  1. Alessia C. Neuroni
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  2. Stephan Haller
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  3. Willem van Winden
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  4. Vicente Carabias-Hütter
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  5. Onur Yildirim
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Corresponding author

Correspondence to Alessia C. Neuroni .

Editor information

Editors and Affiliations

  1. Department of Accounting and Finance, University of Granada, Granada, Spain

    Manuel Pedro Rodriguez Bolivar

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Neuroni, A.C., Haller, S., van Winden, W., Carabias-Hütter, V., Yildirim, O. (2019). Public Value Creation in a Smart City Context: An Analysis Framework. In: Rodriguez Bolivar, M.P. (eds) Setting Foundations for the Creation of Public Value in Smart Cities. Public Administration and Information Technology, vol 35. Springer, Cham. https://doi.org/10.1007/978-3-319-98953-2_3

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