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Towards a Persuasive Technology for Electricity Theft Reduction in Uganda

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Abstract

Technology for changing attitude and behaviour, known as persuasive technology, has been applied to solve many challenges, ranging from personal health and finance, to environmental sustainability. In this paper, an application to persuade electricity consumers in Kampala, Uganda, to partner with the electricity utility company in fighting electricity theft is proposed. The persuasive application will implement a number of persuasive techniques including tailoring, reduction, notifications and suggestion. These techniques, along with the choice of technology, were derived basing on Fogg’s process of persuasive systems development.

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Acknowledgements

The researchers are grateful for the funding provided by the Makerere University-SIDA bi-lateral partnership 2010–2014, through the Gender Main steaming directorate.

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Correspondence to Ruth Mbabazi Mutebi .

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© 2018 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering

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Mutebi, R.M., Otim, J.S., Sebitosi, B. (2018). Towards a Persuasive Technology for Electricity Theft Reduction in Uganda. In: Odumuyiwa, V., Adegboyega, O., Uwadia, C. (eds) e-Infrastructure and e-Services for Developing Countries. AFRICOMM 2017. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 250. Springer, Cham. https://doi.org/10.1007/978-3-319-98827-6_10

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  • DOI: https://doi.org/10.1007/978-3-319-98827-6_10

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