Skip to main content

Predictive Process Monitoring Methods: Which One Suits Me Best?

  • Conference paper
  • First Online:
Book cover Business Process Management (BPM 2018)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11080))

Included in the following conference series:

Abstract

Predictive process monitoring has recently gained traction in academia and is maturing also in companies. However, with the growing body of research, it might be daunting for data analysts to navigate through this domain in order to find, provided certain data, what can be predicted and what methods to use. The main objective of this paper is developing a value-driven framework for classifying predictive process monitoring methods. This objective is achieved by systematically reviewing existing work in this area. Starting from about 780 papers retrieved through a keyword-based search from electronic libraries and filtering them according to some exclusion criteria, 55 papers have been finally thoroughly analyzed and classified. Then, the review has been used to develop the value-driven framework that can support researchers and practitioners to navigate through the predictive process monitoring field and help them to find value and exploit the opportunities enabled by these analysis techniques.

F. M. Maggi and F. Milani—This research is supported by the Estonian Research Council Grant IUT20-55.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    The queries were run on October 20, 2017.

  2. 2.

    The data extracted was entered into an excel sheet and is available for download at https://docs.google.com/spreadsheets/d/1l1enKhKWx_3KqtnUgggrPl1aoJMhvmy9TF9jAM3snas/edit#gid=959800788.

  3. 3.

    For space limitations, in this article, an abridged version of the framework is presented. The complete version of the framework includes additional data and is available for download at https://docs.google.com/spreadsheets/d/1l1enKhKWx_3KqtnUgggrPl1aoJMhvmy9TF9jAM3snas/edit#gid=959800788.

References

  1. van der Aalst, W.M.P.: Process Mining - Data Science in Action, 2nd edn. Springer, Heidelberg (2016). https://doi.org/10.1007/978-3-662-49851-4

    Book  Google Scholar 

  2. van der Aalst, W.M.P., Schonenberg, M.H., Song, M.: Time prediction based on process mining. Inf. Syst. 36(2), 450–475 (2011)

    Article  Google Scholar 

  3. van der Aalst, W.M.P., Pesic, M., Song, M.: Beyond process mining: from the past to present and future. In: Pernici, B. (ed.) CAiSE 2010. LNCS, vol. 6051, pp. 38–52. Springer, Heidelberg (2010). https://doi.org/10.1007/978-3-642-13094-6_5

    Chapter  Google Scholar 

  4. Bevacqua, A., Carnuccio, M., Folino, F., Guarascio, M., Pontieri, L.: A data-adaptive trace abstraction approach to the prediction of business process performances. In: ICEIS, vol. 1. SciTePress (2013)

    Google Scholar 

  5. Bevacqua, A., Carnuccio, M., Folino, F., Guarascio, M., Pontieri, L.: A data-driven prediction framework for analyzing and monitoring business process performances. In: Hammoudi, S., Cordeiro, J., Maciaszek, L.A., Filipe, J. (eds.) ICEIS 2013. LNBIP, vol. 190, pp. 100–117. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-09492-2_7

    Chapter  Google Scholar 

  6. Bolt, A., Sepúlveda, M.: Process remaining time prediction using query catalogs. In: Lohmann, N., Song, M., Wohed, P. (eds.) BPM 2013. LNBIP, vol. 171, pp. 54–65. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-06257-0_5

    Chapter  Google Scholar 

  7. Breuker, D., Matzner, M., Delfmann, P., Becker, J.: Comprehensible predictive models for business processes. MIS Q. 40(4), 1009–1034 (2016)

    Article  Google Scholar 

  8. Cabanillas, C., Di Ciccio, C., Mendling, J., Baumgrass, A.: Predictive task monitoring for business processes. In: Sadiq, S., Soffer, P., Völzer, H. (eds.) BPM 2014. LNCS, vol. 8659, pp. 424–432. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-10172-9_31

    Chapter  Google Scholar 

  9. Castellanos, M., Salazar, N., Casati, F., Dayal, U., Shan, M.-C.: Predictive business operations management. In: Bhalla, S. (ed.) DNIS 2005. LNCS, vol. 3433, pp. 1–14. Springer, Heidelberg (2005). https://doi.org/10.1007/978-3-540-31970-2_1

    Chapter  Google Scholar 

  10. Ceci, M., Lanotte, P.F., Fumarola, F., Cavallo, D.P., Malerba, D.: Completion time and next activity prediction of processes using sequential pattern mining. In: Džeroski, S., Panov, P., Kocev, D., Todorovski, L. (eds.) DS 2014. LNCS (LNAI), vol. 8777, pp. 49–61. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-11812-3_5

    Chapter  Google Scholar 

  11. Cesario, E., Folino, F., Guarascio, M., Pontieri, L.: A cloud-based prediction framework for analyzing business process performances. In: Buccafurri, F., Holzinger, A., Kieseberg, P., Tjoa, A.M., Weippl, E. (eds.) CD-ARES 2016. LNCS, vol. 9817, pp. 63–80. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45507-5_5

    Chapter  Google Scholar 

  12. Conforti, R., de Leoni, M., La Rosa, M., van der Aalst, W.M.P., ter Hofstede, A.H.M.: A recommendation system for predicting risks across multiple business process instances. Decis. Support Syst. 69, 1–19 (2015)

    Article  Google Scholar 

  13. Conforti, R., Fink, S., Manderscheid, J., Röglinger, M.: PRISM – a predictive risk monitoring approach for business processes. In: La Rosa, M., Loos, P., Pastor, O. (eds.) BPM 2016. LNCS, vol. 9850, pp. 383–400. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45348-4_22

    Chapter  Google Scholar 

  14. Conforti, R., ter Hofstede, A.H.M., La Rosa, M., Adams, M.: Automated risk mitigation in business processes. In: Meersman, R., et al. (eds.) OTM 2012. LNCS, vol. 7565, pp. 212–231. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-33606-5_14

    Chapter  Google Scholar 

  15. Conforti, R., de Leoni, M., La Rosa, M., van der Aalst, W.M.P.: Supporting risk-informed decisions during business process execution. In: Salinesi, C., Norrie, M.C., Pastor, Ó. (eds.) CAiSE 2013. LNCS, vol. 7908, pp. 116–132. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-38709-8_8

    Chapter  Google Scholar 

  16. Cuzzocrea, A., Folino, F., Guarascio, M., Pontieri, L.: A multi-v2016a multi-view multi-dimensional ensemble learning approach to mining business process deviances. In: IJCNN (2016)

    Google Scholar 

  17. Di Francescomarino, C., Dumas, M., Federici, M., Ghidini, C., Maggi, F.M., Rizzi, W.: Predictive business process monitoring framework with hyperparameter optimization. In: Nurcan, S., Soffer, P., Bajec, M., Eder, J. (eds.) CAiSE 2016. LNCS, vol. 9694, pp. 361–376. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-39696-5_22

    Chapter  Google Scholar 

  18. Di Francescomarino, C., Dumas, M., Maggi, F.M., Teinemaa, I.: Clustering-based predictive process monitoring. IEEE Trans. Serv. Comput. PP(99) (2016)

    Google Scholar 

  19. Di Francescomarino, C., Ghidini, C., Maggi, F.M., Petrucci, G., Yeshchenko, A.: An eye into the future: leveraging a-priori knowledge in predictive business process monitoring. In: Carmona, J., Engels, G., Kumar, A. (eds.) BPM 2017. LNCS, vol. 10445, pp. 252–268. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-65000-5_15

    Chapter  Google Scholar 

  20. van Dongen, B.F., Crooy, R.A., van der Aalst, W.M.P.: Cycle time prediction: when will this case finally be finished? In: Meersman, R., Tari, Z. (eds.) OTM 2008. LNCS, vol. 5331, pp. 319–336. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-88871-0_22

    Chapter  Google Scholar 

  21. Dumas, M., Maggi, F.M.: Enabling process innovation via deviance mining and predictive monitoring. In: vom Brocke, J., Schmiedel, T. (eds.) BPM - Driving Innovation in a Digital World. MP, pp. 145–154. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-14430-6_10

    Chapter  Google Scholar 

  22. Evermann, J., Rehse, J.-R., Fettke, P.: A deep learning approach for predicting process behaviour at runtime. In: Dumas, M., Fantinato, M. (eds.) BPM 2016. LNBIP, vol. 281, pp. 327–338. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-58457-7_24

    Chapter  Google Scholar 

  23. Evermann, J., Rehse, J.R., Fettke, P.: Predicting process behaviour using deep learning. Decis. Support Syst. 100, 129–140 (2017)

    Article  Google Scholar 

  24. Feldman, Z., Fournier, F., Franklin, R., Metzger, A.: Proactive event processing in action: a case study on the proactive management of transport processes (industry article). In: ACM DEBS (2013)

    Google Scholar 

  25. Ferilli, S., Esposito, F., Redavid, D., Angelastro, S.: Predicting process behavior in WoMan. In: Adorni, G., Cagnoni, S., Gori, M., Maratea, M. (eds.) AI*IA 2016. LNCS (LNAI), vol. 10037, pp. 308–320. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-49130-1_23

    Chapter  Google Scholar 

  26. Ferilli, S., Esposito, F., Redavid, D., Angelastro, S.: Extended process models for activity prediction. In: Kryszkiewicz, M., Appice, A., Ślęzak, D., Rybinski, H., Skowron, A., Raś, Z.W. (eds.) ISMIS 2017. LNCS (LNAI), vol. 10352, pp. 368–377. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-60438-1_36

    Chapter  Google Scholar 

  27. Folino, F., Greco, G., Guzzo, A., Pontieri, L.: Mining usage scenarios in business processes: outlier-aware discovery and run-time prediction. Data Knowl. Eng. 70(12), 1005–1029 (2011)

    Article  Google Scholar 

  28. Folino, F., Guarascio, M., Pontieri, L.: Discovering context-aware models for predicting business process performances. In: Meersman, R., et al. (eds.) OTM 2012. LNCS, vol. 7565, pp. 287–304. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-33606-5_18

    Chapter  Google Scholar 

  29. Folino, F., Guarascio, M., Pontieri, L.: Context-aware predictions on business processes: an ensemble-based solution. In: Appice, A., Ceci, M., Loglisci, C., Manco, G., Masciari, E., Ras, Z.W. (eds.) NFMCP 2012. LNCS (LNAI), vol. 7765, pp. 215–229. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-37382-4_15

    Chapter  Google Scholar 

  30. Folino, F., Guarascio, M., Pontieri, L.: Discovering high-level performance models for ticket resolution processes. In: Meersman, R., et al. (eds.) OTM 2013. LNCS, vol. 8185, pp. 275–282. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-41030-7_18

    Chapter  Google Scholar 

  31. Folino, F., Guarascio, M., Pontieri, L.: Mining predictive process models out of low-level multidimensional logs. In: Jarke, M., et al. (eds.) CAiSE 2014. LNCS, vol. 8484, pp. 533–547. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07881-6_36

    Chapter  Google Scholar 

  32. Halper, F.: Predictive analytics for business advantage. TDWI Research (2014)

    Google Scholar 

  33. van der Aalst, W.M.P., et al.: Process mining manifesto. In: Daniel, F., Barkaoui, K., Dustdar, S. (eds.) BPM 2011. LNBIP, vol. 99, pp. 169–194. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-28108-2_19

    Chapter  Google Scholar 

  34. Kang, B., Kim, D., Kang, S.H.: Real-time business process monitoring method for prediction of abnormal termination using KNNI-based LOF prediction. Expert Syst. Appl. 39(5), 6061–6068 (2012)

    Article  Google Scholar 

  35. Kitchenham, B.: Procedures for performing systematic reviews. Keele UK Keele Univ. 33(2004), 1–26 (2004)

    Google Scholar 

  36. Kofod-Petersen, A.: How to do a structured literature review in computer science. Ver. 0.1, 1 October 2012

    Google Scholar 

  37. Lakshmanan, G.T., Shamsi, D., Doganata, Y.N., Unuvar, M., Khalaf, R.: A Markov prediction model for data-driven semi-structured business processes. Knowl. Inf. Syst. 42(1), 97–126 (2015)

    Article  Google Scholar 

  38. de Leoni, M., van der Aalst, W.M.P., Dees, M.: A general framework for correlating business process characteristics. In: Sadiq, S., Soffer, P., Völzer, H. (eds.) BPM 2014. LNCS, vol. 8659, pp. 250–266. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-10172-9_16

    Chapter  Google Scholar 

  39. Leontjeva, A., Conforti, R., Di Francescomarino, C., Dumas, M., Maggi, F.M.: Complex symbolic sequence encodings for predictive monitoring of business processes. In: Motahari-Nezhad, H.R., Recker, J., Weidlich, M. (eds.) BPM 2015. LNCS, vol. 9253, pp. 297–313. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-23063-4_21

    Chapter  Google Scholar 

  40. Ly, L.T., Maggi, F.M., Montali, M., Rinderle-Ma, S., van der Aalst, W.M.P.: Compliance monitoring in business processes: functionalities, application, and tool-support. Inf. Syst. 54, 209–234 (2015)

    Article  Google Scholar 

  41. Maggi, F.M., Di Francescomarino, C., Dumas, M., Ghidini, C.: Predictive monitoring of business processes. In: Jarke, M., et al. (eds.) CAiSE 2014. LNCS, vol. 8484, pp. 457–472. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07881-6_31

    Chapter  Google Scholar 

  42. Maisenbacher, M., Weidlich, M.: Handling concept drift in predictive process monitoring. In: IEEE SCC, pp. 1–8. IEEE Computer Society (2017)

    Google Scholar 

  43. Mehdiyev, N., Evermann, J., Fettke, P.: A multi-stage deep learning approach for business process event prediction. In: CBI, vol. 01, July 2017

    Google Scholar 

  44. Metzger, A., et al.: Comparing and combining predictive business process monitoring techniques. IEEE Trans. Syst. Man Cybern.: Syst. 45(2), 276–290 (2015)

    Article  MathSciNet  Google Scholar 

  45. Metzger, A., Föcker, F.: Predictive business process monitoring considering reliability estimates. In: Dubois, E., Pohl, K. (eds.) CAiSE 2017. LNCS, vol. 10253, pp. 445–460. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-59536-8_28

    Chapter  Google Scholar 

  46. Metzger, A., Franklin, R., Engel, Y.: Predictive monitoring of heterogeneous service-oriented business networks: the transport and logistics case. In: Proceedings of SRII, SRII 2012 (2012)

    Google Scholar 

  47. Márquez-Chamorro, A.E., Resinas, M., Ruiz-Cortés, A.: Predictive monitoring of business processes: a survey. IEEE Trans. Serv. Comput. 1 (2017). https://doi.org/10.1109/TSC.2017.2772256

    Article  Google Scholar 

  48. Márquez-Chamorro, A.E., Resinas, M., Ruiz-Cortés, A., Toro, M.: Run-time prediction of business process indicators using evolutionary decision rules. Expert Syst. Appl. 87, 1–14 (2017)

    Article  Google Scholar 

  49. Pandey, S., Nepal, S., Chen, S.: A test-bed for the evaluation of business process prediction techniques. In: 7th International Conference on Collaborative Computing: Networking, Applications and Worksharing (CollaborateCom), October 2011

    Google Scholar 

  50. Pika, A., van der Aalst, W.M.P., Fidge, C.J., ter Hofstede, A.H.M., Wynn, M.T.: Predicting deadline transgressions using event logs. In: La Rosa, M., Soffer, P. (eds.) BPM 2012. LNBIP, vol. 132, pp. 211–216. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-36285-9_22

    Chapter  Google Scholar 

  51. Pika, A., van der Aalst, W.M.P., Fidge, C.J., ter Hofstede, A.H.M., Wynn, M.T.: Profiling event logs to configure risk indicators for process delays. In: Salinesi, C., Norrie, M.C., Pastor, Ó. (eds.) CAiSE 2013. LNCS, vol. 7908, pp. 465–481. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-38709-8_30

    Chapter  Google Scholar 

  52. Pika, A., van der Aalst, W.M.P., Wynn, M.T., Fidge, C.J., ter Hofstede, A.H.M.: Evaluating and predicting overall process risk using event logs. Inf. Sci. 352–353, 98–120 (2016)

    Article  Google Scholar 

  53. Polato, M., Sperduti, A., Burattin, A., de Leoni, M.: Data-aware remaining time prediction of business process instances. In: 2014 International Joint Conference on Neural Networks (IJCNN), July 2014

    Google Scholar 

  54. Polato, M., Sperduti, A., Burattin, A., de Leoni, M.: Time and activity sequence prediction of business process instances. Computing (2018)

    Google Scholar 

  55. Rogge-Solti, A., Vana, L., Mendling, J.: Time series Petri net models. In: Ceravolo, P., Rinderle-Ma, S. (eds.) SIMPDA 2015. LNBIP, vol. 244, pp. 124–141. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-53435-0_6

    Chapter  Google Scholar 

  56. Rogge-Solti, A., Weske, M.: Prediction of remaining service execution time using stochastic Petri nets with arbitrary firing delays. In: Basu, S., Pautasso, C., Zhang, L., Fu, X. (eds.) ICSOC 2013. LNCS, vol. 8274, pp. 389–403. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-45005-1_27

    Chapter  Google Scholar 

  57. Rogge-Solti, A., Weske, M.: Prediction of business process durations using non-Markovian stochastic Petri nets. Inf. Syst. 54, 1–14 (2015)

    Article  Google Scholar 

  58. Ruschel, E., Santos, E.A.P., de Freitas Rocha Loures, E.: Mining shop-floor data for preventive maintenance management: integrating probabilistic and predictive models. Procedia Manuf. 11, 1127–1134 (2017)

    Article  Google Scholar 

  59. Senderovich, A., Di Francescomarino, C., Ghidini, C., Jorbina, K., Maggi, F.M.: Intra and inter-case features in predictive process monitoring: a tale of two dimensions. In: Carmona, J., Engels, G., Kumar, A. (eds.) BPM 2017. LNCS, vol. 10445, pp. 306–323. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-65000-5_18

    Chapter  Google Scholar 

  60. Senderovich, A., Shleyfman, A., Weidlich, M., Gal, A., Mandelbaum, A.: P\(^3\)-folder: optimal model simplification for improving accuracy in process performance prediction. In: La Rosa, M., Loos, P., Pastor, O. (eds.) BPM 2016. LNCS, vol. 9850, pp. 418–436. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45348-4_24

    Chapter  Google Scholar 

  61. Senderovich, A., Weidlich, M., Gal, A., Mandelbaum, A.: Queue mining – predicting delays in service processes. CAiSE 2014. LNCS, vol. 8484, pp. 42–57. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07881-6_4

    Chapter  Google Scholar 

  62. Senderovich, A., Weidlich, M., Gal, A., Mandelbaum, A.: Queue mining for delay prediction in multi-class service processes. Inf. Syst. 53, 278–295 (2015)

    Article  Google Scholar 

  63. Si, Y.W., Hoi, K.K., Biuk-Aghai, R.P., Fong, S., Zhang, D.: Run-based exception prediction for workflows. J. Syst. Softw. 113, 59–75 (2016)

    Article  Google Scholar 

  64. Tax, N., Verenich, I., La Rosa, M., Dumas, M.: Predictive business process monitoring with LSTM neural networks. In: Dubois, E., Pohl, K. (eds.) CAiSE 2017. LNCS, vol. 10253, pp. 477–492. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-59536-8_30

    Chapter  Google Scholar 

  65. Teinemaa, I., Dumas, M., Maggi, F.M., Di Francescomarino, C.: Predictive business process monitoring with structured and unstructured data. In: La Rosa, M., Loos, P., Pastor, O. (eds.) BPM 2016. LNCS, vol. 9850, pp. 401–417. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45348-4_23

    Chapter  Google Scholar 

  66. Tu, T.B.H., Song, M.: Analysis and prediction cost of manufacturing process based on process mining. In: ICIMSA, May 2016

    Google Scholar 

  67. Verenich, I., Dumas, M., La Rosa, M., Maggi, F.M., Di Francescomarino, C.: Complex symbolic sequence clustering and multiple classifiers for predictive process monitoring. In: Reichert, M., Reijers, H.A. (eds.) BPM 2015. LNBIP, vol. 256, pp. 218–229. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-42887-1_18

    Chapter  Google Scholar 

  68. Verenich, I., Dumas, M., La Rosa, M., Maggi, F.M., Di Francescomarino, C.: Minimizing overprocessing waste in business processes via predictive activity ordering. In: Nurcan, S., Soffer, P., Bajec, M., Eder, J. (eds.) CAiSE 2016. LNCS, vol. 9694, pp. 186–202. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-39696-5_12

    Chapter  Google Scholar 

  69. Verenich, I., Nguyen, H., La Rosa, M., Dumas, M.: White-box prediction of process performance indicators via flow analysis. In: Proceedings of the 2017 International Conference on Software and System Process, ICSSP 2017 (2017)

    Google Scholar 

  70. Wynn, M.T., Low, W.Z., ter Hofstede, A.H.M., Nauta, W.: A framework for cost-aware process management: cost reporting and cost prediction. J. Univ. Comput. Sci. 20(3), 406–430 (2014)

    Google Scholar 

  71. Zeng, L., Lingenfelder, C., Lei, H., Chang, H.: Event-driven quality of service prediction. In: Bouguettaya, A., Krueger, I., Margaria, T. (eds.) ICSOC 2008. LNCS, vol. 5364, pp. 147–161. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-89652-4_14

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Fabrizio Maria Maggi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Di Francescomarino, C., Ghidini, C., Maggi, F.M., Milani, F. (2018). Predictive Process Monitoring Methods: Which One Suits Me Best?. In: Weske, M., Montali, M., Weber, I., vom Brocke, J. (eds) Business Process Management. BPM 2018. Lecture Notes in Computer Science(), vol 11080. Springer, Cham. https://doi.org/10.1007/978-3-319-98648-7_27

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-98648-7_27

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-98647-0

  • Online ISBN: 978-3-319-98648-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics