Abstract
This research explores whether fashion brands heritage and prestige perceived by consumers affect their brand loyalty intention. Specifically, the research aims at investigating if heritage and prestige matter in branding strategist based on engaging consumers in social media brand communities. Social media brand communities initiated by fashion brands represent the setting of this research. In fact, it has been assessed that members of brand communities usually are more informed on brands products and value than the average consumer. In order to achieve the aim of the research, a moderated structural equation modeling analysis has been developed and tested. Results show that, on the one hand, heritage has a negative moderating effect on the relationship between consumers’ engagement in online communities and brand loyalty intention; and, on the other hand, prestige showed a positive moderating effect on such a relationship. Managerial implications and suggestions for future researches are discussed.
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Nesi, G., Rialti, R., Zollo, L., Ciappei, C. (2019). Community Based Social Media Fashion Branding: Do Fashion Brands Heritage and Prestige Affect Consumers’ Brand Loyalty Intention?. In: Rinaldi, R., Bandinelli, R. (eds) Business Models and ICT Technologies for the Fashion Supply Chain. IT4Fashion 2017. Lecture Notes in Electrical Engineering, vol 525. Springer, Cham. https://doi.org/10.1007/978-3-319-98038-6_5
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