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Implementation of Traffic Service Quality Measures in Czechia

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Management Perspective for Transport Telematics (TST 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 897))

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Abstract

With the implementation of the ITS Directive (2010/40/EU) concerning the pan European travel and traffic information services the quality of the service and underlying data becomes an issue. There is a number of different approaches how to assess the quality of data and of a service, each with its particular benefits, however together the approaches are not implementable and alone do not cover all the specifics of the traffic information. The paper deals with an incremental implementation of traffic information service quality measures, focusing, in the first step, only on directly measureable technical and editorial aspects of the data and a service quality. These aspects are measured and tested on the real world example and the results, its impacts on quality improvement, are discussed.

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Notes

  1. 1.

    Mobility data Marketplace, Germany’s traffic data access point http://service.mdm-portal.de/.

  2. 2.

    Czech traffic data registry http://registr.dopravniinfo.cz/en/.

  3. 3.

    Czech traffic data registry http://registr.dopravniinfo.cz/en/sources/cz-ndic_ddr-common/.

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Acknowledgements

The authors acknowledge the financial support provided by the Technology Agency of the Czech Republic through project InQMS (TH03010503).

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Correspondence to Petr Bureš .

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Bureš, P., Langr, M. (2018). Implementation of Traffic Service Quality Measures in Czechia. In: Mikulski, J. (eds) Management Perspective for Transport Telematics. TST 2018. Communications in Computer and Information Science, vol 897. Springer, Cham. https://doi.org/10.1007/978-3-319-97955-7_2

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  • DOI: https://doi.org/10.1007/978-3-319-97955-7_2

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