Abstract
The CHANGCE-thinking mindset focuses on the identification and exploration of chances. As a part of this concept the CHANGCE-Game provides a systematic framework and ludic approach to discover an organization’s potential for improvement within a workshop setting. This method exploits the benefits of gamification to successfully initialize a change process within an enterprise. The case study within this research paper shows the advantages of incorporating roles as a game design element. The roles foster a change of perspective, thereby increasing creativity of workshop participants. This specific game element furthermore helps to break down hierarchies within teams and organizations, providing a criticism-free environment in which every opinion has equal value.
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Janocha, S., Witzgall, P., Indefrey, A., Kapfhammer, P. (2018). A Classification of Roles for Gamification in Business – a CHANGCE-Thinking Approach. In: Larrucea, X., Santamaria, I., O'Connor, R., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2018. Communications in Computer and Information Science, vol 896. Springer, Cham. https://doi.org/10.1007/978-3-319-97925-0_22
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