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International Communication and Negotiation

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International Business Management

Part of the book series: Springer Texts in Business and Economics ((STBE))

Abstract

No business transaction can be carried out without communication. International management involves communicating over national borders and dealing with cultural differences. To communicate, we use language, signs, and symbols, all determined by culture. In this chapter, we learn that effective international communication requires an understanding of cultural influences. We will learn about cultural differences in verbal and nonverbal communication. Finally, we conclude the chapter with a discussion of cultural differences in international negotiation.

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Notes

  1. 1.

    The second part of Bob’s story is adopted from Ref. [1].

  2. 2.

    Told by Parvathy Menon, my graduate assistant.

  3. 3.

    This and the following question are based on the classroom material used by Betty Jane Punnett and Donald M. Wood, both from the University of West Indies.

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Authors and Affiliations

  1. Coles College of Business, Kennesaw State University, Kennesaw, GA, USA

    Kamal Fatehi

  2. Management & Marketing Department, St. John Fisher College, Rochester, NY, USA

    Jeongho Choi

Authors
  1. Kamal Fatehi
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  2. Jeongho Choi
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Fatehi, K., Choi, J. (2019). International Communication and Negotiation. In: International Business Management. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-96622-9_4

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