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Activity Analysis as a Method for Accompanying Industrial Craft Companies to Internal Changes and Market Challenges

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Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) (IEA 2018)

Abstract

The competition that exists in today’s markets increasingly calls for more flexibility and continuous changing of operating schemes depending on the type of products in question. The worker’s creativity constitutes a resource that constantly regulates the actions to be carried out during the productive process, and that sometimes also endangers the psychophysical sustainability of the worker her/himself. This paper presents a research project which, by using Activity Analysis, Professional Didactics and Neo-Functional methodologies and tools, engaged the workers in a training process of self-development in collaboration with their colleagues and the company management, allowing the change of failed schemes of action, improving the wellness of the worker and the performance of the company.

Mariachiara Pacquola is the author of Sects. 3 and 4.

Patrizia Magnoler is the author of Sects. 1 and 2.

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Notes

  1. 1.

    According to Vergnaud, the scheme is an invariant organisation of the action for a class of specific situations. It is composed of four components: an objective, the rules of action, the operating invariants and the theorems in progress (concepts deemed true by the party that helps direct and guide the action).

  2. 2.

    Activity analysis is the focus of the Activity Clinic, a process designed to favour the development of the power to act by the subject and of a professional group in various situations.

  3. 3.

    The aim of these techniques is to show how the action is performed and the reasons behind it. It allows the worker to also consider other possible ways of performing the same action. While in simple self-confrontation, there is only one worker who analyses their own action, in cross-self-confrontation, several workers are present.

  4. 4.

    Professional Didactics is an inter-disciplinary theoretical perspective that revisits the beliefs of Developmental Psychology (Vergnaud 1996), Didactics of the Disciplines (Brousseau 1998) and of French ergonomic Psychology (Ombredane and Faverge 1955; Leplat 1997). It is founded on the theories of Piaget and uses the analysis of the action as a basis for designing training devices.

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Correspondence to Mariachiara Pacquola or Patrizia Magnoler .

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Pacquola, M., Magnoler, P. (2019). Activity Analysis as a Method for Accompanying Industrial Craft Companies to Internal Changes and Market Challenges. In: Bagnara, S., Tartaglia, R., Albolino, S., Alexander, T., Fujita, Y. (eds) Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). IEA 2018. Advances in Intelligent Systems and Computing, vol 821. Springer, Cham. https://doi.org/10.1007/978-3-319-96080-7_16

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