Abstract
Support Teams functioning in crisis organization are challenged in the Post-Fukushima Context. Even though these teams are arranged by the company as a defined crisis structure, team members may work together only in crisis situations or crisis exercises: these teams are ephemeral. Training these teams in order to improve their teamwork inside a multi-level crisis organization is an important reliability stake. In this study, a reflexive training device for crisis management in the nuclear industry was designed and tested. Results show that it has allowed participants to debate some teamwork dimensions and helped them to build common references.
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Alengry, J., Falzon, P., De La Garza, C., Le Bot, P. (2019). What is “Training to Cope with Crisis Situations”? Developing a Reflexive Training Device for a Crisis Support Team. In: Bagnara, S., Tartaglia, R., Albolino, S., Alexander, T., Fujita, Y. (eds) Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). IEA 2018. Advances in Intelligent Systems and Computing, vol 822. Springer, Cham. https://doi.org/10.1007/978-3-319-96077-7_7
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DOI: https://doi.org/10.1007/978-3-319-96077-7_7
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