Good University and Excellent Professor: Competing Quality Perspectives in Higher Education
Greater service to society is trending in higher education everywhere in Europe. In the renewal of the European quality agreement, relations with the society- and student-centred teaching have become the subject of focus. Messages coming from the employers and students could be considered somewhat more “weightier”. We can get an idea of the direction where the universities could be heading in the coming decade from the assessment criteria considered important by them. In the context of external evaluation in higher education, the results reported in this chapter could mean greater trust especially in those universities where relations with the world of work (joint study programme development, internship, feedback from the graduates) have become a routine and where the students’ voice is influential inside the university both in assessing the quality of teaching and learning and in the operation of the organisation. As the general trend in external evaluation is to move from the external control (accreditation) increasingly towards supporting and trusting the internal quality system of an educational institution, it could be stated that those universities deserve to be trusted where relations with the world of work are functional and where the student community has become an acknowledged party in the development of the university. External evaluation thus supports the turnaround occurring in higher education in many countries: (re)valuation of teaching along with the universities turning their faces towards the society.
KeywordsQuality Feedback Assessment Accreditation
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