Skip to main content

The Impact of Knowledge Management and Change Readiness on the Effectiveness of Russian Private and State-Owned Organizations

  • Conference paper
  • First Online:
Knowledge Management in Organizations (KMO 2018)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 877))

Included in the following conference series:

  • 2810 Accesses

Abstract

This research evaluates the hypothesis that knowledge management in the organization should be developed in conjunction with change management. The ability to implement change is a critical factor in creating value based on knowledge and consequently in effectiveness of organizations. The empirical dataset includes 95 Russian private and state-owned organizations. Results of modeling confirm that knowledge management and change readiness are both important for private organizations, but for state-owned organizations, knowledge management is not a factor affecting effectiveness. This means that state-owned organizations reproduce the Soviet bureaucratic style of management at the present time.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Drucker, P.: The coming of new organization. Harvard Business Review, 3–11 January–February 1988

    Google Scholar 

  2. Stewart, T.: Intellectual Capital: The New Wealth of Organizations. Doubleday/Currency, New York (1997)

    Google Scholar 

  3. Kaplan, R.S., Norton, D.P.: Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Harvard Business Review Press, Watertown (2004)

    Google Scholar 

  4. Rigby, D.: Management tools and techniques: a survey. Calif. Manag. Rev. 43(2), 139 (2001)

    Article  Google Scholar 

  5. Rigby, D., Bilodeau, B.: Management tools & trends 2015. Bain & Company (2015). http://www.bain.com. Accessed Dec 2017

  6. Bailey, C., Clarke, M.: How do managers use knowledge about knowledge management? J. Knowl. Manag. 4(3), 204–216 (2000)

    Article  Google Scholar 

  7. Booker, L., Bontis, N., Serenko, A.: The relevance of knowledge management and intellectual capital research. Knowl. Process Manag. 15(4), 235–246 (2008)

    Article  Google Scholar 

  8. Inkinen, H.: Review of empirical research on knowledge management practices and firm performance. J. Knowl. Manag. 20(2), 230–257 (2016)

    Article  Google Scholar 

  9. Lönnqvist, A.: Embedded knowledge management: towards improved managerial relevance. Knowl. Manag. Res. Pract. 15(2), 1–8 (2017)

    Article  Google Scholar 

  10. Wiig, K.: People-Focused Knowledge Management. How Effective Decision-Making Leads to Corporate Success. Elsevier, New York (2004)

    Google Scholar 

  11. Easterby-Smith, M., Prieto, I.M.: Dynamic capabilities and knowledge management: an integrative role for learning? Br. J. Manag. 19(3), 235–249 (2008)

    Article  Google Scholar 

  12. Andreeva, T., Kianto, A.: Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance. J. Knowl. Manag. 16(4), 617–636 (2012)

    Article  Google Scholar 

  13. Hsu, I., Sabherwal, R.: Relationship between intellectual capital and knowledge management: an empirical investigation. Decis. Sci. 43(3), 489–524 (2012)

    Article  Google Scholar 

  14. Zelenkov, Y.: Impact of knowledge management and change management on the effectiveness of the firm. In: Proceedings of the 11th International Knowledge Management in Organizations Conference. ACM, New York (2016). (Article No. 51)

    Google Scholar 

  15. Cameron, E., Green, M.: Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change, 2nd edn. Kogan Page Publishers, London (2015)

    Google Scholar 

  16. Rusly, F.H., Corner, J.L., Sun, P.: Positioning change readiness in knowledge management research. J. Knowl. Manag. 16(2), 329–355 (2012)

    Article  Google Scholar 

  17. Mertins, K., Heisig, P., Vorbeck, J.: Introduction. In: Mertins, K., Heisig, P., Vorbeck, J. (eds.) Knowledge Management: Concepts and Best Practices, pp. 1–11. Springer Science & Business Media, Berlin (2003). https://doi.org/10.1007/978-3-540-24778-4_1

    Chapter  Google Scholar 

  18. Gao, F., Li, M., Clarke, S.: Knowledge, management, and knowledge management in business operations. J. Knowl. Manag. 12(2), 3–17 (2008)

    Article  Google Scholar 

  19. Choo, C.W.: The knowing organization: how organizations use information to construct meaning, create knowledge and make decisions. Int. J. Inf. Manag. 16(5), 329–340 (1996)

    Article  Google Scholar 

  20. Haeckel, S.H.: Adaptive Enterprise. Creating and Leading Sense-and-Respond Organizations. Harvard Business School Press, Boston (1999)

    Google Scholar 

  21. Teece, D.J.: Dynamic Capabilities and Strategic Management. Oxford University Press, New York (2009)

    Google Scholar 

  22. Hamel, G., Breen, B.: The Future of Management. Harvard Business School Press, Boston (2007)

    Google Scholar 

  23. Penrose, E.: The Theory of the Growth of the Firm. Oxford University Press, Oxford (1959)

    Google Scholar 

  24. Brynjolfsson, E., Saunders, A.: Wired for Innovation: How Information Technology Is Reshaping the Economy. MIT Press, Cambridge (2010)

    Google Scholar 

  25. Todnem By, R.: Organisational change management: a critical review. J. Chang. Manag. 5(4), 369–380 (2005)

    Article  Google Scholar 

  26. Moran, J.W., Brightman, B.K.: Leading organizational change. Career Dev. Int. 6(2), 111–118 (2001)

    Article  Google Scholar 

  27. Burnes, B.: Managing Change: A Strategic Approach to Organisational Dynamics, 4th edn. Prentice Hall, Upper Saddle River (2004)

    Google Scholar 

  28. Balogun, J., Hope Hailey, V.: Exploring Strategic Change, 2nd edn. Prentice Hall, Upper Saddle River (2004)

    Google Scholar 

  29. Anderson, D., Anderson, L.A.: Beyond Change Management: How to Achieve Breakthrough Results Through Conscious Change Leadership. Wiley, Hoboken (2010)

    Google Scholar 

  30. Hayes, J.: The Theory and Practice of Change Management. Palgrave Macmillan, Basingstoke (2014)

    Book  Google Scholar 

  31. Graetz, F., Smith, A.C.: Managing organizational change: a philosophies of change approach. J. Chang. Manag. 10(2), 135–154 (2010)

    Article  Google Scholar 

  32. Pil, F.K., Cohen, S.K.: Modularity: implications for imitation, innovation, and sustained advantage. Acad. Manag. Rev. 31(4), 995–1011 (2006)

    Article  Google Scholar 

  33. O’Reilly, C.A., Tushman, M.L.: The ambidextrous organization. Harv. Bus. Rev. 82, 74–81 (2004)

    Google Scholar 

  34. Langley, A., Smallman, C., Tsoukas, H., Van De Ven, A.H.: Process studies of change in organization and management: unveiling temporality, activity, and flow. Acad. Manag. J. 56(1), 1–13 (2013)

    Article  Google Scholar 

  35. Armenakis, A.A., Harris, S.G.: Reflections: our journey in organizational change research and practice. J. Chang. Manag. 9(2), 127–142 (2009)

    Article  Google Scholar 

  36. Armenakis, A., Harris, S., Feild, H.: Making change permanent: a model for institutionalizing change. In: Pasmore, W., Woodman, R. (eds.) Research in Organization Change and Development, vol. XII, pp. 97–128. Emerald Group Publishing Limited, Bingley (2000)

    Google Scholar 

  37. Dalton, C.C., Gottlieb, L.N.: The concept of readiness for change. Nurs. Concept Dev. Anal. 42(2), 108–127 (2003)

    Google Scholar 

  38. Armenakis, A.A., Bernerth, J.B., Pitts, J.P., Walker, H.J.: Organisational change receipients’ beliefs scale: development of an assessment instrument. J. Appl. Behav. Sci. 43(4), 481–505 (2007)

    Article  Google Scholar 

  39. Weiner, B.J.: A theory of organisational readiness for change. Implement. Sci. 4(67), 1–9 (2009)

    Google Scholar 

  40. Gold, A.H., Malhotra, A., Segars, A.H.: Knowledge management: an organizational capabilities perspective. J. Manag. Inf. Syst. 18(1), 185–214 (2001)

    Article  Google Scholar 

  41. Lee, S., Gon Kim, B., Kim, H.: An integrated view of knowledge management for performance. J. Knowl. Manag. 16(2), 183–203 (2012)

    Article  Google Scholar 

  42. Argyris, C.: Integrating the Individual and the Organization. Wiley, New York (1962)

    Google Scholar 

  43. Heisig, P.: Harmonisation of knowledge management–comparing 160 KM frameworks around the globe. J. Knowl. Manag. 13(4), 4–31 (2009)

    Article  Google Scholar 

  44. Denford, J.S.: Building knowledge: developing a knowledge-based dynamic capabilities typology. J. Knowl. Manag. 17(2), 175–194 (2013)

    Article  Google Scholar 

  45. Checkland, P.B.: Soft systems methodology. In: Rosenhead, J., Mingers, J. (eds.) Rational Analysis for a Problematic World Revisited. Wiley, Chichester (2001)

    Google Scholar 

  46. Aujirapongpan, S., Vadhanasindhu, P., Chandrachai, A., Cooparat, P.: Indicators of knowledge management capability for KM effectiveness. Vine 40(2), 183–203 (2010)

    Article  Google Scholar 

  47. Kankanhalli, A., Tan, B.C.Y., Wei, K.K.: Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Q. 29(1), 113–143 (2005)

    Article  Google Scholar 

  48. Lotti Oliva, F.: Knowledge management barriers, practices and maturity model. J. Knowl. Manag. 18(6), 1053–1074 (2014)

    Article  Google Scholar 

  49. Massingham, P.: An evaluation of knowledge management tools: part 1 – managing knowledge resources. J. Knowl. Manag. 18(6), 1075–1100 (2014)

    Article  Google Scholar 

  50. Carpenter, M.A., Fredrickson, J.W.: Top management teams, global strategic posture, and the moderating role of uncertainty. Acad. Manag. J. 44(3), 533–545 (2001)

    Google Scholar 

  51. Bukowitz, W.R., Williams, R.L.: The Knowledge Management Fieldbook. Financial Times Prentice Hall, Upper Saddle River (1999)

    Google Scholar 

  52. Little, R.J., Rubin, D.B.: Statistical Analysis with Missing Data. Wiley, Hoboken (2014)

    MATH  Google Scholar 

  53. Podsakoff, P.M., MacKenzie, S.B., Podsakoff, N.P.: Sources of method bias in social science research and recommendations on how to control it. Annu. Rev. Psychol. 63, 539–569 (2012)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yuri Zelenkov .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Zelenkov, Y. (2018). The Impact of Knowledge Management and Change Readiness on the Effectiveness of Russian Private and State-Owned Organizations. In: Uden, L., Hadzima, B., Ting, IH. (eds) Knowledge Management in Organizations. KMO 2018. Communications in Computer and Information Science, vol 877. Springer, Cham. https://doi.org/10.1007/978-3-319-95204-8_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-95204-8_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-95203-1

  • Online ISBN: 978-3-319-95204-8

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics