Advertisement

Factors Building Commitment of Healthcare Workers

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 779)

Abstract

This paper presents the result of research on organizational commitment in the sector of health protection. 150 doctors and nurses employed in three hospitals in Lodz and in two Sanitary and Epidemiological Stations located in Lodz participated in the research. Gallupa Test (G12) was used to measure the engagement together with in-depth structured individual interviews (IDI). The research showed a problem of the lack of balance of resources and work demands, which results in the decrease of the affective commitment and causes the danger of professional burnout of medical staff. The engagement in the group of respondents increased with age but in none of the age categories both among doctors and nurses exceeded the level of 37%.

Keywords

Factors of organizational commitment Health protection JD-R theory 

References

  1. 1.
    Schaufeli, W.B., Bakker, A.B.: The conceptualization and measurement of work engagement’. In: Bakker, A.B., Leiter, M.P. (eds.) Work Engagement: A Handbook of Essential Theory and Research, pp. 10–24. Psychology Press, New York (2010)Google Scholar
  2. 2.
    Meyer, J.P., Allen, N.J.: A tree-component conceptualization on organizational commitment. Hum. Res. Manage. Rev. 1 (1991)CrossRefGoogle Scholar
  3. 3.
    McCashland, C.R.: Core components of the service climate: linkages to customer satisfaction and profitability. Dissertation Abstracts International US: Univ. Microfilms International 60(12-A), 89 (1999)Google Scholar
  4. 4.
    Daniel: Engagement policies boost pre-tax profits at Nationwide, pp. 1–7. Personnel Today (2004)Google Scholar
  5. 5.
    Bragg, T.: Improve employee commitment “industrial management” 44, 18–19 (2002)Google Scholar
  6. 6.
    Harter, J.K., Schmidt, F.L., Keyes, C.L.: Well-being in the workplace and its relationship to business outcomes: a review of Gallup studies. In: Keyes, C.L. (ed.) Flourishing: The Positive Person and The Good Life. American Association Hay Group, Washington (2003)Google Scholar
  7. 7.
    Maslach, C.A: Multidimensional theory of burnout. In: Cooper C.L. (ed.) Theories of Organizational Stress. Oxford University Press, New York (1998)Google Scholar
  8. 8.
    Khan, F., Zafar S.: An empirical study of affective commitment across demographic groups in the banking sector of Pakistan. Pak. J. Commer. Soc. Sci. 7(3), 555–563 (2013)Google Scholar
  9. 9.
    Britt, T.W., Castro, C.A., Adler, A.B.: Self-engagement, stressors, and health: a longitudinal study. Pers. Soc. Psychol. Bull. 31(11), 1475–1486 (2005)CrossRefGoogle Scholar
  10. 10.
    Andrew, O.C., Sofian, S.: Individual factors and work outcomes of employee engagement. Procedia – Soc. Behav. Sci. 40, 498–508 (2012)CrossRefGoogle Scholar
  11. 11.
    Shuck, B., Ghosh, R., Zigarmi, D., Nimon, K.: The jingle jangle of employee engagement: further exploration of the emerging construct and implications for workplace learning and performance. Hum. Res. Dev. Rev. 12(1), 11–35 (2012)CrossRefGoogle Scholar
  12. 12.
    Yalabik, Y.Z., Popaitoon, P., Chowne, J.A., Rayton, B.A.: Work engagement as a mediator between employee attitudes and outcomes. Int. J. Hum. Res. Manage. 24, 2799–2823 (2013)CrossRefGoogle Scholar
  13. 13.
    Leijten, F.R., van den Heuvel, S.G., Ybema, J.F., van der Beek, A.J., Robroek, S.J., Burdorf, A.: The influence of chronic health problems on work ability and productivity at work: a longitudinal study among older employees. Scand. J. Work Environ. Health. 40(5), 473–482 (2014).  https://doi.org/10.5271/sjweh.3444CrossRefGoogle Scholar
  14. 14.
    Shimazu, A., Schaufeli, W.B., Kamiyama, K., Kawakami, N.: Workaholism vs. work engagement: the two different predictors of future well-being and performance. Int. J. Behav. Med. 22(1), 18–23 (2015)CrossRefGoogle Scholar
  15. 15.
    Schaufeli, W.B, Taris, T.W.: A critical review of the job demands-resources model: implications for improving work and health. In: Bauer, G.,F., Hämmig, O. (ed.), Bridging Occupational, Organizational and Public Health: A Transdisciplinary Approach, pp. 43–68. Springer Science + Business, Media, Dordrecht (2014)Google Scholar
  16. 16.
    Bakker, A.,B., Bal, P.M.: Weekly work engagement and performance: a study among starting teachers’. J. Occup. Organ. Psychol. 83, pp. 189–206 (2010)CrossRefGoogle Scholar
  17. 17.
  18. 18.
  19. 19.
    Zdrowie i ochrona zdrowia w 2016 roku, GUS, Warszawa (2017)Google Scholar
  20. 20.
    Lekarze w badaniach opinii społecznej 2016, Ośrodek Studiów, Analiz i Informacji Naczelnej Izby Lekarskiej, Warszawa (2016)Google Scholar
  21. 21.
    Raport “Zaufanie do zawodów”. GKF, Warszawa (2016)Google Scholar
  22. 22.
    Mathieu, J., Zajac, D.: A review of meta-analyses of the antecedents, correlates and consequences of organizational commitment. Psychol. Bull. 108(2), 171–194 (1990)CrossRefGoogle Scholar
  23. 23.
    Ahmad, K.Z., Abu Bakar, R.: The association between training and organizational commitment among white-collar workers in Malaysia. In: Int. J. Train. Dev. 7, 166–185 (2003)CrossRefGoogle Scholar
  24. 24.
    Chew, I., Putti, J.: Relationship on work-related values of Singaporean and Japanese managers in Singapore. Hum. Relat. 48(10), 1149–1170 (1995)CrossRefGoogle Scholar
  25. 25.
    Bochner, S., Hesketh, B.: Power distance, individualism/collectivism, and job-related attitudes in a culturally diverse work group. J. Cross-Cult. Psychol. 25(2), 233–257 (1994)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Department of Management Systems and InnovationLodz University of TechnologyLodzPoland

Personalised recommendations