Abstract
The supply chain is as good as the digital technology behind it. This chapter is devoted to the digitalization of supply chain and operations management (SCOM). The chapter starts with the concept of SCOM excellence and continues with fundamental definitions of digital supply chains and operations. Subsequently, digital technology classifications of SCOM are presented in terms of the SCOR model. Decision-making support improvements in the digital SCOM framework are discussed from qualitative and quantitative perspectives.
Find additional case-studies and video streams in the E-Supplement to this book on www.global-supply-chain-management.de!
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Bibliography
Abele E, Meyer T, Näher U, Strube G, Sykes R (2008) Global production – a handbook for strategy and implementation. Springer, Berlin
Addo-Tenkorang R, Helo PT (2016) Big data applications in operations/supply-chain management: a literature review. Comput Ind Eng 101:528–543
Alicke A, Rachor J, Seyfert A (2016) Supply Chain 4.0 – the next-generation digital supply chain, McKinsey & Company, Supply Chain Management, June 2016
Asche S (2017) ThyssenKrupp druckt Metall und Kunststoff. VDI-Nachrichten 8:16
Asche S Metalle drucken ohne Laser. VDI-Nachrichten 2018, 26:12–13
Ballé M, Jones D, Chaize J, Fiume O (2017) The lean strategy – using lean to create competitive advantage, unleash innovation, and deliver sustainable growth. McGraw-Hill, New York
Bauerhansel T, ten Hompel M, Vogel-Heuser B (2014) Industrie 4.0 in produktion, automatisierung und logistik. Springer Vieweg, Wiesbaden
Bearzotti LA, Salomone E, Chiotti OJ (2012) An autonomous multi-agent approach to supply chain event management. Int J Prod Econ 135(1):468–478
Ben-Daya M, Hassini E, Bahroun Z (2018) Internet of things and supply chain management: a literature review. Int J Prod Res. https://doi.org/10.1080/00207543.2017.1402140
BMBF (2013) Recommendations for implementing the strategic initiative INDUSTRIE 4.0 – final report of the Industrie 4.0 Working Group BMBF
BMWi Bundesministerium für Wirtschaft und Energie (2016) Digitale Strategie 2025, Status March 2016
Bozarth CC, Handfield RB (2013) Introduction to operations and supply chain management. Perason, Harlow
Breunig M, Kelly R, Mathis R, Wee D (2016) Getting the most out of Industry 4.0. McKinsey & Company, Article April 2016
Brynjolfsson E, McAfee A (2017) Von Managern und Maschinen. Harvard Business Manager, November 2017
Brynjolfsson E, McAffe A (2015) The second machine age – Wie die nächste digitale Revolution unser aller Leben verändern wird. Plassen Verlag, Kulmbach
Buer SV, Strandhagen JO, Chan FTS (2018) The link between Industry 4.0 and lean manufacturing: mapping current research and establishing a research agenda. Int J Prod Res. https://doi.org/10.1080/00207543.2018.1442945
Cheung WC, Simchi-Levi D, Wang H (2016) Dynamic pricing and demand learning with limited price experimentation. Oper Res. https://doi.org/10.1287/opre.2017.1629
Choi TM, Wallace SW, Wang Y (2018) Big data analytics in operations management. Prod Oper Manag. https://doi.org/10.1111/poms.12838
Chopra S, Meindl P (2013) Supply chain management – strategy, planning and operation. Pearson, Harlow
Christopher M (2005) Logistics and supply chain management: creating value-adding networks. Financial Times. Prentice Hall, Dorchester
D’Aveni R (2015) The 3-D printing revolution. Harvard Business Review, May 2015
Decken T (2018) Warum Digitalisierung nicht mehr warten kann. The Source Magazine, 3rd edn, January 2018
Deutsche Telekom AG (2013) Use case – the cow that texts the farmer. Deutsche Telekom Publications
Deutsche Telekom AG (2015) Telemaintenance – remote delivery of first aid, Deutsche Telekom Publications
Dolgui A, Ivanov D, Sokolov B (2018) Ripple effect in the supply chain: an analysis and recent literature. Int J Prod Res 56(1–2). https://doi.org/10.1080/00207543.2017.1387680
Duggan KJ (2012) Design for operational excellence – a breakthrough strategy for business growth. McGraw Hill, New York
Erol S, Jäger A, Hold P, Ott K, Sihn W (2016) Tangible industry 4.0: a scenario-based approach to learning for the future of production. Proc CIRP 54:13–18
Fazili M, Venkatadri U, Cyrus P, Tajbakhsh M (2017) Physical Internet, conventional and hybrid logistic systems: a routing optimisation-based comparison using the Eastern Canada road network case study. Int J Prod Res 55(9):2703–2730
Feldmann K, Pumpe A (2017) A holistic decision framework for 3D printing investments in global supply chains. Trans Res Proc 25:677–694
Feldmann R, Hammer M, Van Niel J, Somers K (2017) Find buried treasure with advanced analytics. McKinsey & Company
Fritz H, Schulze G (1990) Fertigungstechnik. VDI Verlag Düsseldorf
Gunasekaran A, Tiwari MK, Dubey R, Wamba SF (2016) Big data and predictive analytics applications in supply chain management. Comput Ind Eng 101:525–527
Gunasekaran A, Papadopoulos T, Dubey R, Wamba SF, Childe SJ, Hazen B, Akter S (2017) Big data and predictive analytics for supply chain and organizational performance. J Bus Res 70:308–317
Gunasekaran A, Yusuf YY, Adeleye EO, Papadopoulos T (2018) Agile manufacturing practices: the role of big data and business analytics with multiple case studies. Int J Prod Res. https://doi.org/10.1080/00207543.2017.1395488
Gupta AK, Arora SK (2013) Industrial automation and robotics, 2nd edn. University Science Press, New Delhi
Hentrich C, Pachmajer M (2016) d.quarks – Der Weg zum digitalen Unternehmen. Pricewaterhouse Coopers Aktiengesellschaft, Frankfurt am Main
Hofmann E, Rüsch M (2017) Industry 4.0 and the current status as well as future prospects on logistics. Comput Ind 89:23–34
Hofmann E, Strewe UM, Bosia N (2018) Supply chain finance and blockchain technology. Springer, Cham
Holmström J, Gutowski T (2017) Additive manufacturing in operations and supply chain management: no sustainability benefit or virtuous knock-on opportunities? J Ind Ecol 21(S1):S21–S24
Hossenfelder J (2010) Themendossier operational excellence – Nur das Beste ist gut genug. Lünendonk GmbH Publication in cooperation with Kienbaum Consultants
Hozak K, Collier DA (2008) RFID as an enabler of improved manufacturing performance. Decis Sci 39:859–881
Ivanov D (2018) Structural dynamics and resilience in supply chain risk management. Springer, New York
Ivanov D, Sokolov B, Dolgui A, Werner F, Ivanova M (2016) A dynamic model and an algorithm for short-term supply chain scheduling in the smart factory Industry 4.0. Int J Prod Res 54(2):386–402
Ivanov D, Dolgui A, Sokolov B (2018) The impact of digital technology and Industry 4.0 on the ripple effect and supply chain risk analytics. Int J Prod Res. https://doi.org/10.1080/00207543.2018.1488086
Johnson K, Lee ABH, Simchi-Levi D (2016) Analytics for an online retailer: demand forecasting and price optimization. Manuf Serv Oper Manag 18(1):69–85
Khajavi SH, Partanen J, Holmström J (2014) Additive manufacturing in the spare parts supply chain. Comput Ind 65(1):50–63
Kiehne B, Tsipoulanidis A (2016) Berufskompetenzen entwickeln durch Perspektivübernahme im Supply Chain und Operations Management. DUZ medienhaus
Kinra A, Mukkamala RR, Vatrapu R (2017) Methodological demonstration of a text analytics approach to country logistics system assessments. In: Dynamics in logistics: proceedings of the 5th international conference LDIC, 2016. Bremen, Germany. Freitag M, Kotzab H; Pannek J (eds) Springer The 5th international conference on dynamics in logistics. LDIC 2016, Cham, pp 119–129
Klünder T, Reder L, Steven M (2016) Assessing the industry 4.0-readiness of supply chain networks. 16th production research symposium, Istanbul, pp 790–800
Koether R, Rau W (2012) Fertigungstechnik für Wirtschaftsingenieure. Carl Hanser Verlag, München
Küpper D, Kuhlmann K, Kocher S, Dauner T, Burggräf P (2016) The factory of the future. https://www.bcg.com/publications/2016/leaning-manufacturing-operations-factory-of-future.aspx. Accessed 29 Oct 2017
Li J, Jia G, Cheng Y, Hu Y (2017) Additive manufacturing technology in spare parts supply chain: a comparative study. Int J Prod Res 55(5):1498–1515
Liao Y, Deschamps Y, de Freitas E, Loures R, Ramos LFP (2017) Past, present and future of Industry 4.0 – a systematic literature review and research agenda proposal. Int J Prod Res 55(12):3609–3629
Martin JW (2008) Operational excellence – using Lean Six Sigma to translate customer value through global supply chains. Auerbach Publications, New York
Meyer GG, Buijs P, Szirbik NB, Wortmann JC(H) (2014) Intelligent products for enhancing the utilization of tracking technology in transportation. Int J Oper Prod Manag 34(4):422–446
Miller A (2014) Redefining operational excellence – new strategies for maximizing performance and profits across the organization. AMACOM American Management Association, New York
Moghaddam M, Nof SY (2017) Collaborative service-component integration in cloud manufacturing. Int J Prod Res 56(1–2):677–691
Mönch L, Fowler JW, Mason S (2012) Production planning and control for semiconductor wafer fabrication facilities: modeling, analysis, and systems. Springer, New York
Müller B, Töppel T (2014) Technologiescreening Laserstrahlschmelzen und Rapid Prototyping – 3D Printing Studie, Fraunhofer-Institut für Werkzeugmaschinen und Umformtechnink IWU
Nayak A, Levalle RR, Lee S, Nof SY (2016) Resource sharing in cyber-physical systems: modelling framework and case studies. Int J Prod Res 54(23):6969–6983
Nguyen T, Zhou L, Spiegler V, Ieromonachou P, Lin Y (2017) Big data analytics in supply chain management: a state-of-the-art literature review. Comput Oper Res
Niesen C, Houy P, Fettke R, Loos P (2016) Towards an integrative big data analysis framework for data-driven risk management in industry 4.0. 49th Hawaii international conference on system sciences (HICSS), pp 5065–5074
o. V. (2017) Roboterabsatz legt deutlich zu, VDI-Nachrichten Nr. 40, p. 3
Oesterreich TD, Teuteberg F (2016) Understanding the implications of digitisation and automation in the context of Industry 4.0: a triangulation approach and elements of a research agenda for the construction industry. Comput Ind 83:121–139
Papadopoulos T, Gunasekaran A, Dubey R, Altay N, Childe SJ, Wamba SF (2017) The role of Big Data in explaining disaster resilience in supply chains for sustainability. J Clean Prod 142(2:1108–1118
Porter ME, Heppelmann JE (2014) How smart, connected products are transforming competition. Harv Bus Rev 92(11):64–88
Porter ME, Heppelmann JE (2015) How smart, connected products are transforming companies. Harv Bus Rev 93(10):96–114
Porter ME, Heppelmann JE (2018) Eine Brücke zwischen digitaler und physischer Welt. Harvard Business Manager, Februar 2018
Richey RG, Morgan TR, Lindsey-Hall K, Adams FG (2016) A global exploration of big data in the supply chain. Int J Phys Distrib Logist Manag 46(8):710–739
Scheel O, Monahan S, Eitelwein O, Koelbli M (2015) Digital lean – the next stage in operations optimization. A.T. Kearney Publication
Schlüter F, Hetterscheid E, Henke M (2017) A simulation-based evaluation approach for digitalization scenarios in smart supply chain risk management. J Ind Eng Manag Sci 1:179–206
Schmitt R, Pfeifer T (2010) Qualitätsmanagement: Strategien – Methoden – Techniken. Carl Hanser Verlag, München
Schneider M (2017) Lean trifft auf “Industrie 4.0”, Logistik für Unternehmen, 07/08-2017, pp. 36–38, Springer VDI Verlag
Schrauf S, Berttram F (2016) Industry 4.0: how digitization makes the supply chain more efficient, agile, and customer-focused. https://www.strategyand.pwc.com/reports/industry4.0. Accessed 29 Oct 2017
Schröder MI, Kersten W (2014) Industry 4.0 and its impact on supply chain risk management. Proceedings of the conference reliability and statistics in transport and communication (RelStat), pp 15–18
Shafiq SI, Sanin C, Szczerbicki E, Toro C (2015) Virtual engineering object/virtual engineering process: a specialized form of cyber physical system for industrie 4.0. Procedia Comput Sci 60:1146–1155
Simchi-Levi D, Schmidt W, Wei Y (2014) From superstorms to factory fires: managing unpredictable supply-chain disruptions. Harv Bus Rev (January–February)
Simchi-Levi D, Wu MX (2018) Powering retailers’ digitization through analytics and automation. Int J Prod Res 56(1–2):809–816
Statista (2017) https://www.statista.com/topics/1476/industrial-robots/. Accessed 7th Feb 2017 and 12th Jan 2018
Strozzi F, Colicchia C, Creazza A, Noè C (2017) Literature review on the ‘Smart Factory’ concept using bibliometric tools. Int J Prod Res. https://doi.org/10.1080/00207543.2017.1326643
Sun YI (2017) Die nächste Werkbank der Welt. Harvard Business Manager, December 2017
Theorin A, Bengtsson K, Provost J, Lieder M, Johnsson C, Lundholm T, Lennartson B (2017) An event-driven manufacturing information system architecture for Industry 4.0. Int J Prod Res 55(5):1297–1311
Tran-Dang H, Krommenacker N, Charpentier P (2017) Containers monitoring through the Physical Internet: a spatial 3D model based on wireless sensor networks. Int J Prod Res 55(9):2650–2663
Tsipoulanidis A (2015) Von lean thinking zu supply chain & operational excellence durch die digitale transformation. Der Tagesspiegel, 2.11.2015
Tsipoulanidis A (2017a) Leandustry 4.0 – the efficient way from company to customer at times of the digital transformation – how lean thinking is leading to smart supply chain management and operational excellence. ICCMI conference 2017, Thessaloniki, Greece
Tsipoulanidis A (2017b) With lean thinking and industry 4.0 to operational excellence. Supply Chain Manag 3:13–19
VDI Verein Deutscher Ingenieure e.V. (2013) Cyber-physical systems: Chancen und Nutzen aus Sicht der Automation. Thesen und Handlungsfelder, April 2013
Wamba SF, Akter S, Edwards A, Chopin G, Gnanzou D (2015) How ‘big data’ can make big impact: findings from a systematic review and a longitudinal case study, Int J Prod Econ, Elsevier, 165, 234–246.
Wamba SF, Ngai EWT, Riggins F, Akter S (2017) Transforming operations and production management using big data and business analytics: future research directions. Int J Oper Prod Manag 37(1):2–9
Wang G, Gunasekaran A, Ngai EWT, Papadopoulos T (2016) Big data analytics in logistics and supply chain management: Certain investigations for research and applications. Int J Prod Econ 176:98–110
Wannenwetsch HH, Nicolai S (2004) E-Supply-Chain-Management Grundlagen, Strategien, Praxisanwendungen, Gabler Wiesbaden
Westerman G, Bonnet D, McAfee A (2014) Leading digital – turning technology into business transformation. Harvard Business Review Press, New York, NY
Wildemann H (2016) Die Digitale Chance. Harvard Business Manager, November 2016, pp 87–92
Yang Y, Pan S, Ballot E (2017) Innovative vendor-managed inventory strategy exploiting interconnected logistics services in the Physical Internet. Int J Prod Res 55(9):2685–2702
Zhong RY, Xu C, Chen C, Huang GQ (2017) Big data analytics for physical internet-based intelligent manufacturing shop floors. Int J Prod Res 55(9):2610–2621
Zhuge H (2011) Semantic linking through spaces for cyber-physical-socio intelligence: a methodology. Artif Intell 175(5–6):988–1019
Internet links
4Flow (2016) Award for Supply Chain Management 2016. http://www.4flow.de/en/about-4flow/awards/german-award-for-supply-chain-management.html. Accessed 28 Oct 2016
bcg perspectives (Boston Consulting Group) (2015) Industry 4.0 – the future of productivity and growth in manufacturing industries. https://www.bcgperspectives.com/content/articles/ engineered_products_project_business_industry_40_future_productivity_growth_manufacturing_industries/?chapter=3. Accessed 11 Sept 2015
Continental Automotive Spain (2017) UR10 im Mittelpunkt des 4.0 Industrialisierungsprozesses senkt Umrüstzeiten um 50%. https://www.universal-robots.com/de/cases/continental/. Accessed 14 Sept 2017
HPA (2017) http://www.supplychain247.com/article/ups_drone_meets_ups_delivery_truck/Drones
IBM (2017) https://www-03.ibm.com/press/us/en/pressrelease/50816.wss. Accessed 20 Nov 2017
IBMBlockchain (2017) How the blockchain will radically IBM and Maersk Demo: Cross-Border Supply Chain Solution on Blockchain. https://www.youtube.com/watch?v=dcddYatMCGQ. Accessed 23 2018
Siemens (2017) The Magazine: digitalization in machine building – Twins with potential. https://www.siemens.com/customer-magazine/en/home/industry/digitalization-in-machine-building/the-digital-twin.html. Accessed 4 Jan 2018
SupplyChain247 (2017) http://www.supplychain247.com/article/ups_drone_meets_ups_delivery_truck/Drones
T-Systems (2018) https://www.t-systems.com/de/en/industries/automotive/scm-solutions/smart-logistics/digital-transport-management-252148
Welt (2016) Die Speedfactory ist für Adidas eine Revolution. www.welt.de/wirtschaft/article155658067/Die-Speedfactory-ist-fuer-Adidas-eine-Revolution.html. Accessed 15 Feb 2017
Acknowledgement
The case-study “Smart usage of Big Data along the Supply Chain” is written by Mr. Arvid Holzwarth (MBA) based on the materials of SupplyOn.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this chapter
Cite this chapter
Ivanov, D., Tsipoulanidis, A., Schönberger, J. (2019). Digital Supply Chain, Smart Operations and Industry 4.0. In: Global Supply Chain and Operations Management. Springer Texts in Business and Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-94313-8_16
Download citation
DOI: https://doi.org/10.1007/978-3-319-94313-8_16
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-94312-1
Online ISBN: 978-3-319-94313-8
eBook Packages: Business and ManagementBusiness and Management (R0)