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Business Process Variability and Public Values

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Business Modeling and Software Design (BMSD 2018)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 319))

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Abstract

A business process is a structure of inter-related activities that are executed in order to achieve a specific business objective. Organizations often maintain multiple variants of a given business process because of changing conditions, different regulations in different countries, or other contextual factors. We aim at specifying the relationship between a generic business process and its different variants, taking the perspective of public values, such as privacy, accountability, and transparency. The business process variants in turn may be a basis for software specifications – in this, business processes would be bridging between societal demands (possibly concerning public values) and the corresponding technical (software) functionalities. Our contribution is featuring a meta-model that describes business processes on a value-independent level; they can be extended towards value-specific business process variants that can be related in turn to software architectures. We reflect this in proposed value operationalization guidelines, using concepts from business process design as a basis; those guidelines assume coming firstly through technology-independent artefacts and secondly – through technology-specific artefacts, to arrive at software specifications that are adequate with regard to public-values-related demands.

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Acknowledgement

This work is supported by the TU Delft - Delft Pilot project and we would like to thank Jeroen van den Hoven for his support and guidance.

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Authors and Affiliations

  1. Institute of Mathematics and Informatics, Bulgarian Academy of Sciences, Sofia, Bulgaria

    Boris Shishkov

  2. Institute for Information Business, Vienna University of Economics and Business, Vienna, Austria

    Jan Mendling

  3. Institute IICREST, Sofia, Bulgaria

    Boris Shishkov

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  1. Boris Shishkov
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  2. Jan Mendling
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Correspondence to Boris Shishkov .

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Editors and Affiliations

  1. Bulgarian Academy of Sciences, Institute of Mathematics and Informatics (IMI)/Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology (IICREST), Sofia, Bulgaria

    Boris Shishkov

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Shishkov, B., Mendling, J. (2018). Business Process Variability and Public Values. In: Shishkov, B. (eds) Business Modeling and Software Design. BMSD 2018. Lecture Notes in Business Information Processing, vol 319. Springer, Cham. https://doi.org/10.1007/978-3-319-94214-8_31

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  • DOI: https://doi.org/10.1007/978-3-319-94214-8_31

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-94213-1

  • Online ISBN: 978-3-319-94214-8

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