Failure Analysis Cases in Operational Control and Recommendations for Task Criteria in the Man-Process Interface Design

  • Maria Lorena SouzaEmail author
  • Salvador Ávila FilhoEmail author
  • Ivone Cerqueira
  • Carine Nogueira Santino
  • Amanda Ramos
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 793)


The control center of industry is a place where information of various types and origins circulates following a causality of processes expected from industrial project. The high complexity of indicators indicating the state of the equipment, processes and products requires a process man interface adaptable to the level of risk and the cognitive ability to control the process in situations of normalcy or in critical situations with risk of accidents. The study on the influence of regional culture and customs that use a cross-matrix between regional cultural characteristics can help to find their typical behaviors, the impact on cognitive loss, the identification of weaknesses and probable failures in the design of Control Rooms, and the respective critical interfaces of the man with the process. This article discusses the need to associate the situation or perceived scenario of normality, deviation, failure or loss of a certain productive process with the cognitive characteristics of individual or group functions.


Human factors Man process interface Operational control 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  • Maria Lorena Souza
    • 1
    Email author
  • Salvador Ávila Filho
    • 2
    Email author
  • Ivone Cerqueira
    • 2
  • Carine Nogueira Santino
    • 2
  • Amanda Ramos
    • 2
  1. 1.Chemical Engineer partner of University Federal of BahiaOndina, SalvadorBrazil
  2. 2.University Federal of Bahia, State of BahiaOndina, SalvadorBrazil

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