Abstract
Satisfaction of employees in the workplace is influenced by many factors such as compensation, career growth and development, interaction to peers and office design. Several tools were used in this study in determining the impact of office design on the satisfaction of government employees in the Laguna Provincial Capitol. Different office types present inside the said institution were first recognized, and seven office types were identified as follows: individual office, shared room, small open plan, medium open plan, large open plan, cubicle, and half partition. In this study, importance- satisfaction analyses were conducted to determine what office design elements should be given priority per office type. To significantly improve satisfaction of employees on their office design, the management should focus on the office design elements that fall on the second quadrant of the Importance Satisfaction Matrix, as these elements have relatively high importance for the employees; however, satisfaction of employees on these elements is relatively low.
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Acknowledgements
The authors would like to thank the faculty and staff of the University of the Philippines Los Baños, most especially to the Department of Industrial Engineering for their continued support. The authors would also like to extend their sincerest gratitude to the government employees of the Laguna Provincial Capitol for being so accommodating and cooperative in answering the questionnaires.
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Appendix: Importance-Satisfaction Matrix Summary
Appendix: Importance-Satisfaction Matrix Summary
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Villanueva, M.E., Caroche, M.L., Ani, A., Ramirez, M. (2019). Impact of Office Design on Satisfaction of Government Employees in Laguna Provincial Capitol, Philippines. In: Goossens, R. (eds) Advances in Social and Occupational Ergonomics. AHFE 2018. Advances in Intelligent Systems and Computing, vol 792. Springer, Cham. https://doi.org/10.1007/978-3-319-94000-7_40
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DOI: https://doi.org/10.1007/978-3-319-94000-7_40
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