Abstract
This study was designed to provide an evaluation of two types of train seat displays (OLED and E-ink), from a user-centred perspective. Numerous factors influence the decisions on which display to use, such as costs or energy use. It is also important to consider human factors aspects like readability and user preferences. To provide some real-world insights into these issues we designed a pilot study to compare both displays. Participants were asked to give their impressions and respond to questions during a semi-structured interview process, when they were presented with both displays. Results show that participants favour the OLED display overall as it is easily noticeable in different light conditions. However, some aspects of the E-ink are preferred: it is easier to read and understand. We conclude that research with real users is extremely important when designing and defining hardware to be used during the implementation of intelligent transport systems.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Fox, C., Oliveira, L., Kirkwood, L., Cain, R.: Understanding users’ behaviours in relation to concentrated boarding: implications for rail infrastructure and technology. In: 15th International Conference on Manufacturing Research-ICMR. IOS Press, Greenwich (2017). https://doi.org/10.3233/978-1-61499-792-4-120
Oliveira, L., Bradley, C., Birrell, S., Davies, A., Tinworth, N., Cain, R.: Understanding passengers’ experiences of train journeys to inform the design of technological innovations. In: Re: Research-The 2017 International Association of Societies of Design Research (IASDR) Conference, Cincinnati, Ohio, USA, pp. 838–853 (2017). https://doi.org/10.7945/C2R388
Miñano, S.P., Kirkwood, L., Court, S., Farnsworth, M., Shehab, E., Tinworth, N.: A review of digital wayfinding technologies in the transportation industry. In: 15th International Conference on Manufacturing Research-ICMR. IOS Press, Greenwich (2017). https://doi.org/10.3233/978-1-61499-792-4-207
Sharp, H., Rogers, Y., Preece, J.: Interaction Design: Beyond Human Computer Interaction, vol. 2. Wiley, England (2007)
Goodman, E., Kuniavsky, M., Moed, A.: Observing the User Experience: A Practitioner’s Guide to User Research, 2nd edn. Morgan Kaufmann, Waltham (2012)
Siegenthaler, E., Wurtz, P., Bergamin, P., Groner, R.: Comparing reading processes on e-ink displays and print. Displays 32, 268–273 (2011). https://doi.org/10.1016/j.displa.2011.05.005
Harb, A.: Energy harvesting: State-of-the-art. Renew. Energy 36, 2641–2654 (2011). https://doi.org/10.1016/j.renene.2010.06.014
Siegenthaler, E., Schmid, L., Wyss, M., Wurtz, P.: LCD vs. E-ink: an analysis of the reading behavior. J. Eye Mov. Res. 5, 1–7 (2012). https://doi.org/10.16910/jemr.5.3.5
Robson, C.: Real World Research: A Resource For Users of Social Research Methods in Applied Settings, 3rd edn. Wiley, UK (2011)
Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3, 77–101 (2006). https://doi.org/10.1191/1478088706qp063oa
Oliveira, L., Bradley, C., Birrell, S., Tinworth, N., Davies, A., Cain, R.: Using passenger personas to design technological innovation for the rail industry. In: Kováčiková, T., et al. (eds.) INTSYS 2017. LNICST, vol. 222, pp. 65–75. Springer, Cham (2018)
Acknowledgments
This research is part of the “CLoSeR: Customer Loyalty and Dynamic Seat Reservation System” project, funded by RSSB/Innovate UK (Grant No 102483). This project was selected through the competition ‘Enhancing Customer Experience in Rail’. Partners in this project are the University of Warwick, Cranfield University and four industry partners: Unipart Rail, TrainFX, Loyalty Prime and Great Western Railway. The authors would like to thank all participants who donated their time to take part in this study.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering
About this paper
Cite this paper
Babu, V.S., Oliveira, L., Birrell, S., Taylor, A., Cain, R. (2018). Comparison of E-Ink and OLED Screens as Train Seat Displays: A User Study. In: Kováčiková, T., Buzna, Ľ., Pourhashem, G., Lugano, G., Cornet, Y., Lugano, N. (eds) Intelligent Transport Systems – From Research and Development to the Market Uptake. INTSYS 2017. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 222. Springer, Cham. https://doi.org/10.1007/978-3-319-93710-6_30
Download citation
DOI: https://doi.org/10.1007/978-3-319-93710-6_30
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-93709-0
Online ISBN: 978-3-319-93710-6
eBook Packages: Computer ScienceComputer Science (R0)