Skip to main content

Overchoice and Decision Avoidance

  • Chapter
  • First Online:
Book cover Cognitive Errors and Diagnostic Mistakes

Abstract

Jenna was a 23-year-old woman who was diagnosed with multiple sclerosis (MS) after she presented with tingling in her hands and feet. Her neurologist provided her with a list of treatment options as follows:

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 44.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 59.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Muench F. (2010, Nov 1). The burden of choice [Blog post]. Psychology Today. Retrieved from https://www.psychologytoday.com/us/blog/more-tech-support/201011/the-burden-choice.

  2. Iyengar SS, Lepper MR. When choice is demotivating: can one desire too much of a good thing. J Pers Soc Psychol. 2000;79(6):995–1006.

    Article  CAS  Google Scholar 

  3. Vohs KD, Baumeister RF, Twenge JM, Schmeichel BJ, Tice DM, Crocker J. (2005). Decision fatigue exhausts self-regulatory resources—But so does accommodating to unchosen alternatives [PDF file]. (Manuscript submitted for publication). Retrieved from https://www.researchgate.net/profile/Jean_Twenge/publication/237738528_Decision_Fatigue_Exhausts_Self-Regulatory_Resources_-_But_So_Does_Accommodating_to_Unchosen_Alternatives/links/554b9ee40cf21ed21359ccbd/Decision-Fatigue-Exhausts-Self-Regulatory-Resources-But-So-Does-Accommodating-to-Unchosen-Alternatives.pdf.

  4. Yoh DL. (2015, Oct 30). Great brands don’t chase customers; Why Costco limits customer choices. MyCustomer. Retrieved from https://www.mycustomer.com/service/management/great-brands-dont-chase-customers-why-costco-limits-consumer-choices.

  5. Croskerry P, Cosby KS, Graber ML, Singh H. Diagnosis: interpreting the shadows (Appendix 1). Boca Raton: CRC Press; 2017.

    Book  Google Scholar 

  6. Redelmeier DA, Shafir E. Medical decision making in situations that offer multiple alternatives. JAMA. 1995;273(4):302–5. https://doi.org/10.1001/jama.1995.03520280048038.

    Article  CAS  PubMed  Google Scholar 

  7. Roswarski TE, Murray MD. Supervision of students may protect academic physicians from cognitive bias: a study of decision making and multiple treatment alternatives in medicine. Med Decis Mak. 2006;26(2):154–61. https://doi.org/10.1177/0272989X06286483.

    Article  Google Scholar 

  8. Novaris AG. (2018, May). Gilenya product insert [PDF file]. Retrieved from https://www.pharma.us.novartis.com/sites/www.pharma.us.novartis.com/files/gilenya.pdf.

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Howard, J. (2019). Overchoice and Decision Avoidance. In: Cognitive Errors and Diagnostic Mistakes. Springer, Cham. https://doi.org/10.1007/978-3-319-93224-8_20

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-93224-8_20

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-93223-1

  • Online ISBN: 978-3-319-93224-8

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics