Impact of Negotiators’ Predispositions on Their Efforts and Outcomes in Bilateral Online Negotiations

  • Bo YuEmail author
  • Gregory E. Kersten
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 315)


This study uses the Thomas-Kilmann Instrument (TKI) to analyze the negotiators’ predispositions in handling conflicts in online negotiations. It explores the impacts of the individual predispositions on the negotiation processes and outcomes. The results show that TKI scores are significantly related to both the efforts that the negotiators put in their negotiation activities and the achieved agreements. The results also show that the various compositions of individual predispositions in dyadic negotiations can lead to different results.


Bilateral negotiation Online negotiation experiments Individual predispositions Thomas-Kilmann Instrument 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Rowe School of BusinessDalhousie UniversityHalifaxCanada
  2. 2.J. Molson School of BusinessConcordia UniversityMontrealCanada

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