From Informatisation to e-Government and Beyond
The impact of information and communications technology on government and public administration today is profound and pervasive. It was not always so. When the Permanent Study Group on Informatisation became EGPA’s sixth Permanent Study Group (PSG) in Valencia in 1987, the Web had not yet been invented, the wider world had yet to discover the Internet and smart phones and social networking were far in the future. This chapter describes the evolution of this group as it has tracked, debated and discussed technologies and theories over the past 30 years.