Skip to main content
SpringerLink
Log in

Organisational Challenges to Corporate Social Responsibility

  • Chapter
  • First Online:
ISO 26000 - A Standardized View on Corporate Social Responsibility

Part of the book series: CSR, Sustainability, Ethics & Governance ((CSEG))

Abstract

Corporate social responsibility (CSR) is part of the sustainability debate within organizations and, consequently, a number of systems to manage this issue have emerged. ISO 26000, for example, aims to assist organizations in contributing to sustainable development and employing international standards of behaviour. This type of standard is attractive, but there are some challenges that organizations need to face before adopting it. Considering these challenges, this chapter presents some characteristics of ISO 26000 and the main drivers and barriers to adopting CSR initiatives as well social standards. The literature is investigated to present important findings about CSR, social standards, and the drivers and barriers of CSR. The chapter presents in detail the main drivers toward CSR, e.g., stakeholder pressure, globalization, reputation, competitive advantage, decrease in risks around the business, government laws, improving the relationship between employees and the organization, improving the relationship between co-workers, compatibility with other standards, and company size. Just as there are drivers, there are also barriers to ISO implementation. The chapter also presents some of the barriers to the implementation of CSR systems and standards, e.g., lack of knowledge or awareness of CSR, lack of knowledge about how to implement CSR with the organization’s strategy, commercial barriers (national and international), lack of sensitivity to the theme, and financial resources. The barriers can be a challenge for organizational management. Organizations can use the tools presented by the standards and take advantage of the drivers, reinforcing their convictions and justifying their actions in order to implement CSR initiatives.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abdullah, S., Razak, A. A., Hanafi, M. H., & Jaafar, M. (2013). Implementation barriers of ISO 9000 within the Malaysian local government. International Journal of Quality & Reliability Management, 30(8), 853–876.

    Article  Google Scholar 

  • Adams, M. A., & Ghaly, A. E. (2007). Determining barriers to sustainability within the Costa Rican coffee industry. Sustainable Development, 15(4), 229–241.

    Article  Google Scholar 

  • Agudo-Valiente, J. M., Garcés-Ayerbe, C., & Salvador-Figueras, M. (2017). Corporate social responsibility drivers and barriers according to managers’ perception; Evidence from Spanish firms. Sustainability, 9(10), 1821.

    Article  Google Scholar 

  • Asif, M., Searcy, C., Zutshi, A., & Fisscher, O. A. (2013). An integrated management systems approach to corporate social responsibility. Journal of Cleaner Production, 56, 7–17.

    Article  Google Scholar 

  • Banerjee, S. B. (2012). Corporate social responsibility: The good, the bad and the ugly. Critical Sociology, 34(1), 51–79.

    Article  Google Scholar 

  • Barnes, L. R., & Croker, N. (2013). The relevance of the ISO 26000 social responsibility issues to the Hong Kong construction industry. Australasian Journal of Construction Economics and Building, 13(3), 37–50.

    Article  Google Scholar 

  • Biondi, V., Frey, M., & Iraldo, F. (2000). Environmental management systems and SMEs. Greener Management International, (January), 55–69.

    Google Scholar 

  • Castka, P., & Balzarova, M. A. (2008). ISO 26000 and supply chains—On the diffusion of the social responsibility standard. International Journal of Production Economics, 111(2), 274–286.

    Article  Google Scholar 

  • Chiarini, A., & Vagnoni, E. (2017). Differences in implementing corporate social responsibility through SA8000 and ISO 26000 standards: Research from European manufacturing. Journal of Manufacturing Technology Management, 28(4), 438–457.

    Article  Google Scholar 

  • Chiavenato, I. (2004). Introdução À Teoria Geral Da Administração: Edição Compacta (3rd ed.). Rio de Janeiro: Elsevier.

    Google Scholar 

  • Deus, R. M., Seles, B. M. R. P., & Vieira, K. R. O. (2014). As Organizações e a ISO 26000: Revisão dos conceitos, dos motivadores e das barreiras de implementação. Gestão & Produção, 21(4), 793–809.

    Article  Google Scholar 

  • Elkington, J. (1994). Towards the suitable corporation: Win-win-win business strategies for sustainable development. California Management Review, 90–100.

    Google Scholar 

  • Galbreath, J. (2009). Building corporate social responsibility into strategy. European Business Review, 21(2), 109–127. https://doi.org/10.1108/09555340910940123.

    Article  Google Scholar 

  • Great Place to Work. (2017). How you’re evaluated. Retrieved from http://www.greatplacetowork.net/best-companies/about-applying-to-best-companies-lists/how-youre-evaluated

  • Habbash, M. (2016). Corporate governance and corporate social responsibility disclosure: Evidence from Saudi Arabia. Social Responsibility Journal, 12(4), 740–754.

    Article  Google Scholar 

  • Hahn, R. (2012). ISO 26000 and the standardization of strategic management processes for sustainability and corporate social responsibility. Business Strategy and the Environment, 22(7), 442–455.

    Article  Google Scholar 

  • Harazin, P., & Kósi, K. (2013). Social challenges: Social innovation through social responsibility. Periodica Polytechnica, Social and Management Sciences, 21(1), 27–38.

    Article  Google Scholar 

  • Hart, S. L., & Milstein, M. B. (2003). Creating sustainable value. Academy of Management Executive, 17(2), 56–67.

    Google Scholar 

  • Hasan, F. S. M., & Almubarak, M. M. S. (2016). Factors influencing women entrepreneurs’ performance in SMEs. World Journal of Entrepreneurship, Management and Sustainable Development, 12(2), 82–101.

    Article  Google Scholar 

  • Holt, K. (1999). Management and organization through 100 Years. Technovation, 19(3), 135–140.

    Article  Google Scholar 

  • International Organization for Standardization. (2010). ISO 26000: Guidance on social responsibility.

    Google Scholar 

  • Kalyar, M. N., Rafi, N., & Kalyar, A. N. (2013). Factors affecting corporate social responsibility: An empirical study. Systems Research and Behavioral Science, 30(4), 495–505.

    Article  Google Scholar 

  • Matinaro, V., & Yang, L. (2017). Towards increased innovativeness and sustainability through organizational culture: A case study of a Finnish construction business. Journal of Cleaner Production, 142(October 2016), 3184–3193.

    Article  Google Scholar 

  • Merlin, F. K., Pereira, V. L. D. V., & Júnior, W. P. (2012). Sustainable development induction in organizations: A convergence analysis of ISO standards management tools’ parameters. Work, 41(Suppl 1), 2736–2743.

    Article  Google Scholar 

  • Muthu, S., Gopalakrishnan, C. P. S., & Ammasaiappan, M. (2015). Integrated management systems for better environmental performance and sustainable development – a review. Environmental Engineering and Management Journal, 14(5), 985–1000.

    Article  Google Scholar 

  • Ortová, M., & Stanková, E. (2011). The preparedness of certain companies to implement the ISO 26000 standard. In International Conference Liberec Economic Forum (Vol. 10, pp. 372–381). Liberec: Technickà univerzita v Liberci.

    Google Scholar 

  • Park, J. Y., & Kim, S. W. (2011). Global corporate social responsibility standard, ISO 26000 and its effect on the society. Asian Journal on Quality, 12(3), 315–322.

    Article  Google Scholar 

  • Pinkse, J., & Dommisse, M. (2009). Overcoming barriers to sustainability: An explanation of residential builders’ reluctance to adopt clean technologies. Business Strategy and the Environment, 18(8), 515–527.

    Article  Google Scholar 

  • Pojasek, R. B. (2011). ISO 26000 guidance on social responsibility. Environmental Quality Management, 20(3), 85–93.

    Article  Google Scholar 

  • Qi, G., Zeng, S., Yin, H., & Lin, H. (2013). ISO and OHSAS certifications: How stakeholders affect corporate decisions on sustainability. Management Decision, 51(10), 1983–2005.

    Article  Google Scholar 

  • Salazar, L., Alejandra, J. F. O. H., & Manríquez, M. R. (2017). La Responsabilidad Social Empresarial Desde La Percepción Del Capital Humano. Estudio de Un Caso. Revista de Contabilidad, 20(1), 36–46.

    Article  Google Scholar 

  • Schwartz, B., & Tilling, K. (2009). ‘ISO-lating’ corporate social responsibility in the organizational context: A dissenting interpretation of ISO 26000. Corporate Social Responsibility and Environmental Management, 16(5), 289–299.

    Article  Google Scholar 

  • Siegele, L., & Ward, H. (2007). Corporate social responsibility: A step towards stronger involvement of business in MEA implementation? Review of European Community and International Environmental Law, 16(2), 135–144.

    Article  Google Scholar 

  • Valmohammadi, C. (2011). Investigating corporate social responsibility practices in Iranian organizations: An ISO 26000 perspective. Business Strategy Series, 12(5), 257–263.

    Article  Google Scholar 

  • Valmohammadi, C. (2014). Impact of corporate social responsibility practices on organizational performance: An ISO 26000 perspective. Social Responsibility Journal, 10(3), 455–479.

    Article  Google Scholar 

  • Ward, H. (2011). The ISO 26000 international guidance standard on social responsibility: Implications for public policy and transnational democracy. Theoretical Inquiries in Law, 12(2), 665–718.

    Article  Google Scholar 

  • von Weltzien Høivik, H. (2011). Embedding CSR as a learning and knowledge creating process: The case for SMEs in Norway. Journal of Management Development, 30(10), 1067–1084.

    Article  Google Scholar 

  • von Weltzien Høivik, H., & Shankar, D. (2011). How can SMEs in a cluster respond to global demands for corporate responsibility? Journal of Business Ethics, 101(2), 175–195.

    Article  Google Scholar 

  • Wolak-Tuzimek, A., Tarnawska, J., & Chmiel, M. (2017). The natural environment as an area of corporate social responsibility. Ochrona Srodowiska I Zasobów Naturalnych, 28(3), 45–52.

    Article  Google Scholar 

  • Zeng, S. X., Tian, P., & Tam, C. M. (2007). Overcoming barriers to sustainable implementation of the ISO 9001 system. Managerial Auditing Journal, 22(3), 244–254.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. School of Engineering, Department of Production Engineering, São Paulo State University (UNESP), Bauru, Brazil

    Rafael Mattos Deus, Bruno Michel Roman Pais Seles & Karina Rabelo Ogasawara Vieira

  2. School of Engineering, Department of Civil and Environmental Engineering, São Paulo State University (UNESP), Bauru, Brazil

    Rosane Aparecida Gomes Battistelle

Authors
  1. Rafael Mattos Deus
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Bruno Michel Roman Pais Seles
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Karina Rabelo Ogasawara Vieira
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Rosane Aparecida Gomes Battistelle
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Guildhall Faculty of Business and Law, London Metropolitan University, London, UK

    Samuel O. Idowu

  2. Economics & Business Administration, University of Craiova, Craiova, Romania

    Catalina Sitnikov

  3. Antwerp Management School, NHTV Breda University of Applied Science, Antwerp, Belgium

    Lars Moratis

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Deus, R.M., Seles, B.M.R.P., Vieira, K.R.O., Battistelle, R.A.G. (2019). Organisational Challenges to Corporate Social Responsibility. In: Idowu, S.O., Sitnikov, C., Moratis, L. (eds) ISO 26000 - A Standardized View on Corporate Social Responsibility. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-92651-3_13

Download citation

Publish with us

Policies and ethics

Search

Navigation