The Road to Digital and Smart Government in Switzerland

  • Tobias MettlerEmail author
Part of the Governance and Public Management book series (GPM)


This chapter describes the transition of the Swiss public sector in its efforts to establish a digital ecosystem. The goals are to make public services centered on the needs of citizens and businesses more efficient, to reduce the costs of administration and improve its operations, and—arguably—to create a ‘smart government’ using emerging technologies which can benefit from the digitalization of services.


E-government Digitalization Information society Open government Smart government 


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Copyright information

© The Author(s) 2019

Authors and Affiliations

  1. 1.IDHEAPUniversity of LausanneLausanneSwitzerland

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