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e-Healthcare Service Design Using Model Based Jobs Theory

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Intelligent Interactive Multimedia Systems and Services (KES-IIMSS-18 2018)

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 98))

Abstract

The demand on the innovation of enterprise services are rapidly increased. There are various modeling methods that can be applied to design digital transformation of services. However, there are few visual modeling methods to design innovations. Without consistent visual modeling methods, it is difficult to integrate service innovations and digital transformations.

In this paper, we propose a Model Based Jobs Theory (MBJT) which can visually model the Jobs Theory of Christensen. Moreover, we examine the applicability of MBJT by designing an e-Healthcare service.

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Author information

Authors and Affiliations

  1. Graduate School of Information Science, Nagoya University, Nagoya, Japan

    Shuichiro Yamamoto & Nada Ibrahem Olayan

  2. Research Environment for Global Information Society, Inc., YAMADA Bldg., Shinjuku 1-1-14, Sinjuku-ku, Tokyo, Japan

    Junkyo Fujieda

Authors
  1. Shuichiro Yamamoto
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  2. Nada Ibrahem Olayan
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  3. Junkyo Fujieda
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Corresponding author

Correspondence to Shuichiro Yamamoto .

Editor information

Editors and Affiliations

  1. Istituto Di Calcolo E Reti Ad Alte Prestazioni (Icar), National Research Council, Roma, Italy

    Giuseppe De Pietro

  2. Istituto Di Calcolo E Reti Ad Alte Prestazioni (Icar), National Research Council, Roma, Italy

    Luigi Gallo

  3. Bournemouth University, Poole, United Kingdom

    Robert J. Howlett

  4. Centre for Artificial Intelligence, Faculty of Engineering and Information Technology, University of Technology Sydney, Sydney, New South Wales, Australia

    Lakhmi C. Jain

  5. Griffith Sciences - Centres and Institutes, Griffith University, South Brisbane, Queensland, Australia

    Ljubo Vlacic

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Cite this paper

Yamamoto, S., Olayan, N.I., Fujieda, J. (2019). e-Healthcare Service Design Using Model Based Jobs Theory. In: De Pietro, G., Gallo, L., Howlett, R., Jain, L., Vlacic, L. (eds) Intelligent Interactive Multimedia Systems and Services. KES-IIMSS-18 2018. Smart Innovation, Systems and Technologies, vol 98. Springer, Cham. https://doi.org/10.1007/978-3-319-92231-7_20

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