Abstract
In this chapter, you will learn the main effects of an inadequate operating model; how to lay down the desired combination of sourcing forms for providing the services; how to explore the market offering for the sought sourcing model and services; how to define the organisation, processes and tools needed on the client side at the parties’ interface; how to invite providers to submit firm offers based on standard patterns; and, finally, how to design the winning offer that will set the base for a multi-annual outsourcing agreement.
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© 2018 Springer International Publishing AG, part of Springer Nature
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Haas, L. (2018). Discovery Phase: The Offer. In: Align Client and Provider Perspectives. Springer, Cham. https://doi.org/10.1007/978-3-319-92064-1_2
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DOI: https://doi.org/10.1007/978-3-319-92064-1_2
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Publisher Name: Springer, Cham
Print ISBN: 978-3-319-92063-4
Online ISBN: 978-3-319-92064-1
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