Skip to main content
SpringerLink
Log in

Corporate Social Responsibility: A Conceptual Model

  • Chapter
  • First Online:
Book cover Managing Social Responsibility

Part of the book series: CSR, Sustainability, Ethics & Governance ((CSEG))

Abstract

In parallel to the twofold interest of practitioners and policy makers, CSR research has been proliferated with the studies that explore its meaning and multifaceted nature since the 1950s.Despite its increasing importance and wide recognition, however, there is no consensus on the definition of CSR. This chapter starts with a critical discussion on how the concept varies over time, across context, and among different perspectives, and research goals. Then it aims to discover the vague meaning of CSR by viewing it as a social innovation as well as the drivers of other social innovations and to analyze its nature and structure from the analytic perspective of the systems theory. The proposed approach can help both researchers and practitioners to capture the dynamic and idiosyncratic nature of CSR over time, across contexts, and among perspectives.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 119.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Banerjee, S. B. (2008). Corporate social responsibility: The good, the bad and the ugly. Critical Sociology, 34(1), 51–79.

    Article  Google Scholar 

  • Bansal, P., & Song, H. C. (2016). Similar but not the same: Differentiating corporate responsibility from sustainability. Academy of Management Annals, 11(1), 105–149.

    Article  Google Scholar 

  • BBC. (2017). South Korea’s presidential scandal. Accessed August 25, 2017, from http://www.bbc.com/news/world-asia-37971085

  • Blowfield, M., & Frynas, J. G. (2005). Editorial setting new agendas: Critical perspectives on corporate social responsibility in the developing world. International Affairs, 81(3), 499–513.

    Article  Google Scholar 

  • Brønn, P. S., & Vidaver-Cohen, D. (2009). Corporate motives for social initiative: Legitimacy, sustainability, or the bottom line? Journal of Business Ethics, 87(1), 91–109.

    Article  Google Scholar 

  • Burke, L., & Logsdon, J. M. (1996). How corporate social responsibility pays off. Long Range Planning, 29(4), 495–502.

    Article  Google Scholar 

  • Burrell, G., & Morgan, G. (1979). Sociological paradigms and organisational analysis: Elements of the sociology of corporate life. Abingdon: Routledge.

    Google Scholar 

  • Carroll, A. B. (1979). A three dimensional conceptual model of corporate social performance. Academy of Management Review, 4(4), 497–505.

    Article  Google Scholar 

  • Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39–48.

    Article  Google Scholar 

  • Carroll, A. B., & Shabana, K. M. (2010). The business case for corporate social responsibility: A review of concepts, research and practice. International Journal of Management Reviews, 12(1), 85–105.

    Article  Google Scholar 

  • Christensen, L. J., Mackey, A., & Whetten, D. (2014). Taking responsibility for corporate social responsibility: The role of leaders in creating, implementing, sustaining, or avoiding socially responsible firm behaviors. The Academy of Management Perspectives, 28(2), 164–178.

    Article  Google Scholar 

  • Cramer, J., Jonker, J., & van der Heijden, A. (2004). Making sense of corporate social responsibility. Journal of Business Ethics, 55(2), 215–222.

    Article  Google Scholar 

  • Dahlsrud, A. (2006). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15, 1–13.

    Article  Google Scholar 

  • Deetz, S. A. (1992). Democracy in an age of corporate colonization: Developments in communication and the politics of everyday life. Albany: State University of New York Press.

    Google Scholar 

  • Deetz, S. (1995). Transforming communication, transforming business: Stimulating value negotiation for more responsive and responsible workplaces. International Journal of Value-Based Management, 8, 255–278.

    Article  Google Scholar 

  • Deetz, S. (2006). Corporate governance, corporate social responsibility, and communication. In S. K. May, G. Cheney, & J. Roper (Eds.), The debate over corporate social responsibility (pp. 267–278). Oxford: Oxford University Press.

    Google Scholar 

  • Fletcher, R., & Rammelt, C. (2017). Decoupling: A key fantasy of the post-2015 sustainable development agenda. Globalizations, 14(3), 450–467.

    Article  Google Scholar 

  • Friedman, M. (1970). The social responsibility of business is to increase its profits. The New York Times Magazine.

    Google Scholar 

  • Garriga, E., & Melé, D. (2004). Corporate social responsibility theories: Mapping the territory. Journal of Business Ethics, 53(1), 51–71.

    Article  Google Scholar 

  • Hart, S. (1995). A natural-resource-based view of the firm. Academy of Management Review, 20(4), 986–1014.

    Article  Google Scholar 

  • Herrera, M. E. B. (2015). Creating competitive advantage by institutionalizing corporate social innovation. Journal of Business Research, 68(7), 1468–1474.

    Article  Google Scholar 

  • Herzberg, F. (1968). One more time: How do you motivate employees. Harvard Business Review, 46, 53–62.

    Google Scholar 

  • Horwitz, J. (2017). The heir to the Samsung empire is heading off to prison for five years. Quartz. Accessed August 25, 2017, from https://qz.com/1062033/lee-jae-yong-heir-to-the-samsung-empire-is-heading-off-to-prison-for-five-years/?mc_cid=1854328aaf&mc_eid=cd003339d5

  • Idemudia, U. (2008). Conceptualising the CSR and development debate. The Journal of Corporate Citizenship, 29, 91–110.

    Article  Google Scholar 

  • ISO. (2017). Discovering ISO 26000. Accessed September 11, 2017, from https://www.iso.org/files/live/sites/isoorg/files/archive/pdf/en/discovering_iso_26000.pdf

  • Jamali, D. (2007). The case for strategic corporate social responsibility in developing countries. Business and Society Review, 112(1), 1–27.

    Article  Google Scholar 

  • Jamali, D., & Mirshak, R. (2007). Corporate social responsibility (CSR): Theory and practice in a developing country context. Journal of Business Ethics, 72(3), 243–262.

    Article  Google Scholar 

  • Kast, F. E., & Rosenzweig, J. E. (1972). General systems theory: Applications for organization and management. Academy of Management Journal, 15(4), 447–465.

    Google Scholar 

  • Katz, D., & Kahn, R. L. (1978). The social psychology of organization. New York: Wiley.

    Google Scholar 

  • Kolkailah, S. K., Aish, E. A., & El-Bassiouny, N. (2012). The impact of corporate social responsibility initiatives on consumers’ behavioural intentions in the Egyptian market. International Journal of Consumer Studies, 36(4), 369–384.

    Article  Google Scholar 

  • Lewis, S. (2003). Reputation and corporate responsibility. Journal of Communication Management, 7(4), 356–366.

    Article  Google Scholar 

  • Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32(1), 3–19.

    Article  Google Scholar 

  • Marrewijk, M. V., & Werre, M. (2003). Multiple levels of corporate sustainability. Journal of Business Ethics, 44(2/3), 107–119.

    Article  Google Scholar 

  • Matten, D., & Moon, J. (2008). “Implicit” and “explicit” CSR: A conceptual framework for a comparative understanding of corporate social responsibility. Academy of Management Review, 33(2), 404–424.

    Article  Google Scholar 

  • Mazurkiewicz, P., Crown, R., & Bartelli, V. (2005a). What does business think about corporate social responsibility? Part I: A comparison of attitudes and Practices in Estonia, Latvia and Lithuania. World Bank.

    Google Scholar 

  • Mazurkiewicz, P., Crown, R., & Bartelli, V. (2005b). What does business think about corporate social responsibility? Part II: A comparison of attitudes and practices in Hungary, Poland and Slovakia. World Bank.

    Google Scholar 

  • Moir, L. (2001). What do we mean by corporate social responsibility? Corporate Governance: The International Journal of Business in Society, 1(2), 16–22.

    Article  Google Scholar 

  • Moon, J. (2007). The contribution of corporate social responsibility to sustainable development. Sustainable Development, 15(5), 296–306.

    Article  Google Scholar 

  • Moura-Leite, R. C., & Padgett, R. C. (2011). Historical background of corporate social responsibility. Social Responsibility Journal, 7(4), 528–539.

    Article  Google Scholar 

  • Mulgan, G. (2006). The process of social innovation. Innovations, 1(2), 145–162.

    Article  Google Scholar 

  • Murray, R., Caulier-Grice, J., & Mulgan, G. (2010). The open book of social innovation. London: National Endowment for Science, Technology and the Arts and Young Foundation.

    Google Scholar 

  • Ogunfowora, B., Stackhouse, M., & Oh, W. Y. (2016). Media depictions of CEO ethics and stakeholder support of csr initiatives: The mediating roles of CSR motive attributions and cynicism. Journal of Business Ethics, 1–16 https://doi.org/10.1007/s10551-016-3173-z.

  • Orpen, C. (1987). The attitudes of United States and South African managers to corporate social responsibility. Journal of Business Ethics, 6, 89–96.

    Article  Google Scholar 

  • Ostlund, L. E. (1977). Attitudes of managers toward corporate social responsibility. California Management Review, 19(4), 35–49.

    Article  Google Scholar 

  • Peterson, D. K. (2004). The relationship between perceptions of corporate citizenship and organizational commitment. Business & Society, 43(3), 296–319.

    Article  Google Scholar 

  • Pol, E., & Ville, S. (2009). Social innovation: Buzz word or enduring term. Journal of Socio-Economics, 38, 878–885.

    Article  Google Scholar 

  • Polanyi, K. (2001). The great transformation. Boston: Beacon Press.

    Google Scholar 

  • Porter, M. E., & Kramer, M. R. (2002). The competitive advantage of corporate philanthropy. Harvard Business Review, 80(12), 56–65.

    Google Scholar 

  • Quazi, A. M., & O’Brien, D. (2000). An empirical test of a cross-national model of corporate social responsibility. Journal of Business Ethics, 25, 33–51.

    Article  Google Scholar 

  • Sala, I. M. & Steger, I. (2017). A Rasputinesque mystery woman and a cultish religion could take down South Korea’s president. Quartz. Accessed August 25, 2017, from https://qz.com/821612/a-rasputinesque-mystery-woman-and-a-cultish-religion-could-take-down-south-koreas-president-park-geun-hye/

  • Sarkar, S., & Searcy, C. (2016). Zeitgeist or chameleon? A quantitative analysis of CSR definitions. Journal of Cleaner Production, 135, 1423–1435.

    Article  Google Scholar 

  • Scherer, A. G., & Palazzo, G. (2011). The new political role of business in a globalized world: A review of a new perspective on CSR and its implications for the firm, governance, and democracy. Journal of Management Studies, 48(4), 899–931.

    Article  Google Scholar 

  • Schwartz, M. S., & Carroll, A. B. (2008). Integrating and unifying competing and complementary frameworks: The search for a common core in the business and society field. Business & Society, 47(2), 148–186.

    Article  Google Scholar 

  • Sheehy, B. (2015). Defining CSR: Problems and solutions. Journal of Business Ethics, 131(3), 625–648.

    Article  Google Scholar 

  • Swanson, D. L. (1995). Addressing a theoretical problem by reorienting the corporate social performance model. Academy of Management Review, 20, 43–64.

    Article  Google Scholar 

  • Turban, D. B., & Greening, D. W. (1997). Corporate social performance and organizational attractiveness to prospective employees. Academy of Management Journal, 40(3), 658–672.

    Google Scholar 

  • Turker, D. (2009). How corporate social responsibility influences organizational commitment. Journal of Business Ethics, 89, 189–204.

    Article  Google Scholar 

  • Türker, D., & Altuntaş, C. (2012). Corporate social responsibility: A framework for the sustainable future of enlarged europe/kurumsal sosyal sorumluluk: genişleyen avrupa'nin sürdürülebilir geleceği için bir çerçeve. Mustafa Kemal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 9(18), 459–477.

    Google Scholar 

  • UN. (2017). The sustainable development goals report. Accessed October 29, 2017, from https://unstats.un.org/sdgs/files/report/2017/TheSustainableDevelopmentGoalsReport2017.pdf

    Google Scholar 

  • Waldman, D. A., Siegel, D. S., & Javidan, M. (2006). Components of CEO transformational leadership and corporate social responsibility. Journal of Management Studies, 43(8), 1703–1725.

    Article  Google Scholar 

  • WCED. (1987). Our common future. Oxford: Oxford University Press.

    Google Scholar 

  • Willard, B. (2002). The sustainability advantage: Seven business case benefits of a triple bottom line. Gabriola Island, British Columbia, Canada: New Society (Cited in Scwartz and Carroll, 2008).

    Google Scholar 

  • Wood, D. J. (1991). Corporate social performance revisited. Academy of Management Review, 16, 691–718.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Yasar University, Izmir, Turkey

    Duygu Turker

Authors
  1. Duygu Turker
    View author publications

    You can also search for this author in PubMed Google Scholar

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Turker, D. (2018). Corporate Social Responsibility: A Conceptual Model. In: Managing Social Responsibility. CSR, Sustainability, Ethics & Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-91710-8_1

Download citation

Publish with us

Policies and ethics

Search

Navigation