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Towards a Methodology for Case Model Elicitation

  • Marcin HeweltEmail author
  • Felix Wolff
  • Sankalita Mandal
  • Luise Pufahl
  • Mathias Weske
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 318)

Abstract

Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.

Keywords

Case model Object lifecycle t.BPM Process elicitation 

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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Marcin Hewelt
    • 1
    Email author
  • Felix Wolff
    • 1
  • Sankalita Mandal
    • 1
  • Luise Pufahl
    • 1
  • Mathias Weske
    • 1
  1. 1.Hasso Plattner InstituteUniversity of PotsdamPotsdamGermany

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