New Technological Solutions in Logistics on the Example of Logistics Operators in Poland and Ukraine

  • Joanna DyczkowskaEmail author
  • Olga Reshetnikova
Part of the EcoProduction book series (ECOPROD)


The use of modern technologies in logistics was described in this publication. The logistics services of the e-commerce market necessitated an adaptation of the infrastructure to the requirements of customers as regards shipment and collection. The purpose of the study is a presentation of new technologies offered on the territories of Poland and Ukraine as well as their comparison. A literature analysis and a comparative analysis method of the services offered by the largest logistics operator and national mailing services for e-commerce were used in the article. A historical outline and the current development of the e-commerce market in both countries were presented. The sustainable development of the market has resulted in tendencies connected with information technology, ecology and changes in supply chains. The comparative analysis presents the similarity and differences in the logistics services offered by DHL to Polish and Ukrainian customers as well as in the logistics offer of national mailing companies. The direction of changes on the market of logistics services, such as automation of processes, reduction of costs and eco-logistics was indicated in the conclusions, changes to smart supply channel (SSC). The dynamics of the e-commerce market contributed to increased awareness on the part of all the participants of the supply chain and an implementation of changes to improve logistics services provided at each stage of the execution of the order, the results are smart supply network. Nevertheless, there occur differences within the same logistics operator that operates on the Polish and Ukrainian markets. Greater differences in the use of modern technologies can be observed with national mail operators.


E-commerce Logistics Logistics service Operator E-logistics Ecologistics Internet of things (IoT) Smart supply channel (SSC) Smart supply network (SSN) 


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© Springer International Publishing AG, part of Springer Nature 2019

Authors and Affiliations

  1. 1.Faculty of Economic SciencesKoszalin University of TechnologyKoszalinPoland
  2. 2.Poltava State Agrarian AcademyPoltavaUkraine

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