Skip to main content
SpringerLink
Log in

The Framing Effect in Humanitarian Operations

  • Chapter
  • First Online:
Decision-making in Humanitarian Operations

Abstract

This chapter begins with an introductory section that explains the need for framing effects research in humanitarian operations. It then describes the framing effect through Tversky and Kahneman’s (Science, 211(4481), 453–458, 1981) seminal Asian disease problem. Following this, the chapter describes the framing effects typology developed by Levin, Schneider, and Gaeth (Organizational Behavior and Human Decision Processes, 76(2), 149–188, 1998): risky choice, attribute and goal framing. The chapter then reviews framing effects research in operations management and discusses potential research topics on framing effects in humanitarian operations. The chapter closes with a summary of the work and a discussion of its limitations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • ALNAP. (2016). Evaluation of humanitarian action guide. ALNAP guide. London, UK: ALNAP/ODI.

    Google Scholar 

  • Bendoly, E. (2013). Real-time feedback and booking behavior in the hospitality industry: Moderating the balance between imperfect judgment and imperfect prescription. Journal of Operations Management, 31(1–2), 62–71.

    Article  Google Scholar 

  • Chen, L., Kök, A. G., & Tong, J. D. (2013). The effect of payment schemes on inventory decisions: The role of mental accounting. Management Science, 59(2), 436–451.

    Article  Google Scholar 

  • EC. (2014). Employee volunteering and employee volunteering in humanitarian aid in Europe. Brussels: EC.

    Google Scholar 

  • Hannan, R., Hoffman, V., & Moser, D. (2005). Bonus versus penalty: Does contract frame affect employee effort? In A. Rapoport & R. Zwick (Eds.), Experimental business research (pp. 151–169). Dordrecht, The Netherlands: Springer.

    Chapter  Google Scholar 

  • Ho, T.-H., & Zhang, J. (2008). Designing pricing contracts for boundedly rational customers: Does the framing of the fixed fee matter? Management Science, 54(4), 686–700.

    Article  Google Scholar 

  • Holguín-Veras, J., Jaller, M., Van Wassenhove, L., Pérez, N., & Wachtendorf, T. (2014). Material convergence: Important and understudied disaster phenomenon. Natural Hazards Review, 15(1), 1–12.

    Article  Google Scholar 

  • Hossain, T., & List, J. A. (2012). The behavioralist visits the factory: Increasing productivity using simple framing manipulations. Management Science, 58(12), 2151–2167.

    Article  Google Scholar 

  • IFRC. (2011). IFRC framework for evaluation. Geneva: IFRC.

    Google Scholar 

  • Kahneman, D., & Tversky, A. (1979). Prospect theory: An analysis of decision under risk. Econometrica, 47(2), 263–291.

    Article  Google Scholar 

  • Kahneman, D., & Tversky, A. (1984). Choices, values, and frames. American Psychologist, 39(4), 341–350.

    Article  Google Scholar 

  • Katok, E., & Wu, D. Y. (2009). Contracting in supply chains: A laboratory investigation. Management Science, 55(12), 1953–1968.

    Article  Google Scholar 

  • Kremer, M., Minner, S., & Van Wassenhove, L. N. (2010). Do random errors explain newsvendor behavior? Manufacturing & Service Operations Management, 12(4), 673–681.

    Article  Google Scholar 

  • Kremer, M., & Van Wassenhove, L. N. (2014). Willingness to pay for shifting inventory risk: The role of contractual form. Production and Operations Management, 23(2), 239–252.

    Article  Google Scholar 

  • Levin, I. P., & Gaeth, G. J. (1988). How consumers are affected by the framing of attribute information before and after consuming the product. Journal of Consumer Research, 15(3), 374–378.

    Article  Google Scholar 

  • Levin, I. P., Gaeth, G. J., & Schreiber, J. (2002). A new look at framing effects: Distribution of effect sizes, individual differences, and independence of types of effects. Organizational Behavior and Human Decision Processes, 88(1), 411–429.

    Article  Google Scholar 

  • Levin, I. P., Schneider, S. L., & Gaeth, G. J. (1998). All frames are not created equal: A typology and critical analysis of framing effects. Organizational Behavior and Human Decision Processes, 76(2), 149–188.

    Article  Google Scholar 

  • Levin, I. P., Schnittjer, S. K., & Thee, S. L. (1988). Information framing effects in social and personal decisions. Journal of Experimental Social Psychology, 24(6), 520–529.

    Article  Google Scholar 

  • Meyerowitz, B. E., & Chaiken, S. (1987). The effect of message framing on breast self-examination attitudes, intentions, and behavior. Journal of Personality and Social Psychology, 52(3), 500–510.

    Article  Google Scholar 

  • Osterloh, M., & Frey, B. S. (2002). Does pay for performance really motivate employees? In A. Neely (Ed.), Business performance measurement: Theory and practice (pp. 107–122). Cambridge: Cambridge University Press.

    Chapter  Google Scholar 

  • Perry, J. L., Mesch, D., & Paalberg, L. (2006). Motivating employees in a new governance era: The performance paradigm revisited. Public Administration Review, 66(4), 505–514.

    Article  Google Scholar 

  • Prelec, D., & Loewenstein, G. (1998). The red and the black: Mental accounting of savings and debt. Marketing Science, 17(1), 4–28.

    Article  Google Scholar 

  • Sankaranarayanan, K., Castañeda, J. A., & Villa, S. (2018). Future research in humanitarian operations: A behavioral operations perspective. In G. Kovács, K. M. Spens, & M. Moshtari (Eds.), The Palgrave handbook of humanitarian logistics and supply chain management (pp. 71–117). London, UK: Palgrave Macmillan.

    Chapter  Google Scholar 

  • Schiffels, S., Fügener, A., Kolisch, R., & Brunner, O. J. (2014). On the assessment of costs in a newsvendor environment: Insights from an experimental study. Omega, 43(March), 1–8.

    Article  Google Scholar 

  • Schultz, K. L., McClain, J. O., Robinson, L. W., & Thomas, L. J. (2007). The use of framing in inventory decisions. Johnson School Research Paper Series #02–07, Cornell University, Ithaca, NY.

    Google Scholar 

  • Tokar, T., Aloysius, J., Waller, M., & Hawkins, D. L. (2016). Exploring framing effects in inventory control decisions: Violations of procedure invariance. Production and Operations Management, 25(2), 306–329.

    Article  Google Scholar 

  • Tversky, A., & Kahneman, D. (1981). The framing of decisions and the psychology of choice. Science, 211(4481), 453–458.

    Article  Google Scholar 

  • Tversky, A., & Kahneman, D. (1986). Rational choice and the framing of decisions. Journal of Business, 59(4), S251–S278.

    Article  Google Scholar 

  • UN. (2010). Performance management and development system. New York, NY: United Nations.

    Google Scholar 

  • Van der Laan, E. A., de Brito, M. P., & Vergunst, D. A. (2009). Performance measurement in humanitarian supply chains. International Journal of Risk Assessment and Management, 13(1), 22–45.

    Article  Google Scholar 

  • Van Wassenhove, L. N. (2006). Humanitarian aid logistics: Supply chain management in high gear. Journal of the Operational Research Society, 57(5), 475–489.

    Article  Google Scholar 

  • Wu, D. Y., & Chen, K.-Y. (2014). Supply chain contract design: Impact of bounded rationality and individual heterogeneity. Production and Operations Management, 23(2), 253–268.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. School of Management, Universidad del Rosario, Bogotá, Colombia

    Jaime Andrés Castañeda

Authors
  1. Jaime Andrés Castañeda
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Jaime Andrés Castañeda .

Editor information

Editors and Affiliations

  1. School of Management Universidad de los Andes, Bogotá, Colombia

    Sebastián Villa

  2. Kelley School of Business Indiana University, Bloomington, USA

    Gloria Urrea

  3. School of Management Universidad del Rosario, Bogotá, Colombia

    Jaime Andrés Castañeda

  4. Aarhus University, Aarhus, Denmark

    Erik R. Larsen

Rights and permissions

Reprints and permissions

Copyright information

© 2019 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Castañeda, J.A. (2019). The Framing Effect in Humanitarian Operations. In: Villa, S., Urrea, G., Castañeda, J.A., Larsen, E.R. (eds) Decision-making in Humanitarian Operations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-91509-8_9

Download citation

Publish with us

Policies and ethics

Search

Navigation