Abstract
The purpose of this chapter is to describe the role of science parks in the encouragement and stimulation of some critical business processes, including innovation management, creativity and new product/service development processes. The chapter further looks at the cooperation between higher education institutions and companies located in science parks, towards the facilitation of the transfer of knowledge, technology and people (researchers and managerial staff), as well as of the design, testing and launching of new products, the realisation of joint research activities and the commercialisation of university research ideas. It is argued that science parks in the future should integrate innovations into their management systems—such as Total Quality Management systems, the European model or the American model for Total Quality Management, the Deming management method and the Six Sigma—in order to deal with the changing needs of the knowledge economy.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Battelle. (2007). Characteristics and trends in North American research parks: 21st century directions. Columbus: Battelle Memorial Institute.
Brook, R. (2013). Six steps to successful innovation. In A. Jolly (Ed.), The innovation handbook (pp. 140–143). London: Kogan Page.
Chen, M. (1994). Managing for quality and productivity. San Diego: San Diego State University.
Chen, C., Anchesta, K., Lee, Y., & Dahlgaard, J. (2016). A stepwise ISO-based TQM implementation approach using ISO 9001:2015. Management and Production Engineering Review, 7(4), 65–75.
Condom, P., and Llach, J. (2008). Science and technology parks: Creating new environments favourable to innovation. Paradigmes, Issue 0, 141–149.
Crocker, O., Charney, C., & Chiu, J. (1984). Quality circles. New York: Methuen.
Davidow, W., & Uttal, B. (1989). Total customer service. New York: Harper-Collins.
Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT.
Deming Application Prize. (1996). Guide for overseas companies. Tokyo: Union of Japanese Scientists and Engineers.
Eesley, C. (2017). Benefits of science parks to entrepreneurs in developing economies. Retrieved 3 March 2018 from https://aretescholar.org/2017/11/14/doing-business-in-developing-economies-benefits-of-science-parks-to-entrepreneurs/
European Foundation for Quality Management. (1994). Self-assessment based on the European model for total quality management: Guidelines for identifying and addressing business excellence issues. Brussels.
Evans, J., & Lindsay, W. (2008). The management and control of quality. Mason: Thomson South-Western.
Faers, M. (2013). Innovation that pays off. In A. Jolly (Ed.), The innovation handbook (p. 35). London: Kogan Page.
Fitzsimmons, J., & Fitzsimmons, M. (2008). Service management: Operations, strategy, information technology. New York: McGraw-Hill/Irwin.
General Accounting Office. (1991). Management practices: U.S. companies improve performance through quality efforts. Washington, DC: GAO.
Gurteen, D. (1998). Knowledge, creativity and innovation. Journal of Knowledge Management, 2(1), 5–13.
Hammer, M., & Champy, J. (1993). Reengineering the corporation. New York: Harper-Collins.
Hansson, F. (2007). Science parks as knowledge organizations—the “ba” in action. European Journal of Innovation Management, 10(3), 348–366.
Helmers, C. (2011). Global: What makes science parks successful ? University World News, 170.
International Association of Science Parks. (2016). Retrieved 3 March 2018, from https://www.iasp.ws/Our–industry/The–role–of–STPs–and–areas–of–innovation
Ishikawa, K. (1985). What is total quality control? The Japanese way. Englewood Cliffs: Prentice Hall.
Jacobs, R., Chase, R., & Aquilano, N. (2009). Operations and supply management. New York: McGraw-Hill.
Johnston, R., & Clark, G. (2008). Service operations management: Improving service delivery. Essex: Pearson Education.
Kedar, A. P., & Borikar, V. N. (2016). Critical success factors for effective implementation of TQM and TPM. International Journal for Innovative Research in Science and Technology, 2(9), 2349–6010.
Lofsten, H., & Lindelof, P. (2002). Science parks and the growth of new technology-based firms-academic-industry links, innovation and markets. Research Policy, 31, 859–876.
Malcolm Baldrige National Quality Award. (1999). Criteria for performance excellence. Gaithersburg: NIST, United States Department of Commerce.
Monck, C., Porter, R., Quintas, P., Storey, D., & Wynarczyk, P. (1988). Science parks and the growth of high technology firms. London: Croom Helm.
Mostafa, M. (2005). Factors affecting organizational creativity and innovativeness in Egyptian business organizations: An empirical investigation. Journal of Management Development, 24(1), 7–33.
Motwani, J., Sower, V., & Roosenfeldt, M. (1993). Adapting Deming’s philosophy: An evaluative model. Industrial Management and Data Systems, 93(8), 3–7.
Organisation for Economic Co-operation and Development. (1993). Small and medium-sized enterprises: Technology and competitiveness, economic cooperation and development. Paris: OECD.
Pearce, J., & Robinson, R. (2013). Strategic management. New York: McGraw-Hill.
Redmond, R., Curtis, E., Noone, T., & Keenan, P. (2008). Quality in higher education. International Journal of Educational Management, 22(5), 432–441.
Rowe, D. (2005). Universities and Science Park based technology incubators. Retrieved 3 March 2018, from http://www.warwicksciencepark.co.uk/wpcontent/uploads/2011/03/UniversitiesandScienceParkbasedTechnologyIncubators.pdf
Salih, T. (2008). Total quality management in Education. Zanco Journal, 36, 17–34.
Sanz, L. (2016). Role and importance of science parks. Retrieved 3 March 2018, from https://ec.europa.eu/jrc/sites/jrcsh/files/20160928-macroregional-innovation-sanz_en.pdf
Sashkin, M., & Kizer, K. (1993). Putting total quality management to work. San Francisco: Berrett Koehler.
Schmidt, W., & Finnigan, J. (1993). TQManager. San Francisco: Jossey Bass.
Slack, N., Chambers, S., Johnston, R., & Betts, A. (2006). Operations and process management. Essex: Prentice–Hall.
Spruce, J. (2013). Knowledge networks: Collaboration between industry and academia in design. Retrieved from http://core.ac.uk/download/pdf/42478528.pdf
Swift, J., Ross, J., & Omachonu, V. (1998). Principles of total quality. Boca Raton: St. Lucie.
Tague, N. (1995). The quality toolbox. Milwaukee: ASQ Quality Press.
The University of Wolverhampton. (2017). Retrieved 3 March 2018, from https://www.wolverhamptonsp.co.uk/accommodation/officeaccomomodation/
Tracy, D. (1990). Ten steps to empowerment. New York: Quill.
Triado-Ivern, X., Aparicio-Chueca, P., & Jaria-Chacon, N. (2015). Value added contributions of science parks—the case of Barcelona. International Journal of Innovation Science, 7(5), 139–151.
Trott, P. (2008). Innovation management and new product development. Essex: Prentice Hall.
United Nations Conference on Trade and Development. (2015). Policies to promote collaboration in science, technology, and innovation for development: The role of science technology and innovation parks. Geneva: United Nations.
Verespej, M. (1990, December). When you put the team in charge. Industry week, pp. 30–33.
Wheelwright, S., & Clark, K. (1992). Revolutionizing product development quantum leaps in speed, efficiency, and quality. New York: The Free Press.
Whiteley, R. (1991). The customer driven company. Reading: Addison-Wesley.
Wilkinson, A., Redman, T., Snape, E., & Marchington, M. (1998). Managing with total quality management. London: Macmillan Press.
Wright, N. (1999). The management of service operations. London: Cassell.
Zhang, Z. (1997). Developing a TQM quality management method model. Research Report from University of Groningen, Research Institute SOM (Systems, Organisations and Management).
Zimmerer, T., & Scarborough, N. (2008). Essentials of entrepreneurship and small business management. Upper Saddle River: Pearson Education.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 The Author(s)
About this chapter
Cite this chapter
Kriemadis, T. (2018). Innovation, Creativity, New Product Development Processes and the Role of Science Parks. In: Vrontis, D., Weber, Y., Thrassou, A., Shams, S., Tsoukatos, E. (eds) Innovation and Capacity Building. Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-90945-5_12
Download citation
DOI: https://doi.org/10.1007/978-3-319-90945-5_12
Published:
Publisher Name: Palgrave Macmillan, Cham
Print ISBN: 978-3-319-90944-8
Online ISBN: 978-3-319-90945-5
eBook Packages: Business and ManagementBusiness and Management (R0)