Skip to main content

Innovation, Creativity, New Product Development Processes and the Role of Science Parks

  • Chapter
  • First Online:
Book cover Innovation and Capacity Building

Abstract

The purpose of this chapter is to describe the role of science parks in the encouragement and stimulation of some critical business processes, including innovation management, creativity and new product/service development processes. The chapter further looks at the cooperation between higher education institutions and companies located in science parks, towards the facilitation of the transfer of knowledge, technology and people (researchers and managerial staff), as well as of the design, testing and launching of new products, the realisation of joint research activities and the commercialisation of university research ideas. It is argued that science parks in the future should integrate innovations into their management systems—such as Total Quality Management systems, the European model or the American model for Total Quality Management, the Deming management method and the Six Sigma—in order to deal with the changing needs of the knowledge economy.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Battelle. (2007). Characteristics and trends in North American research parks: 21st century directions. Columbus: Battelle Memorial Institute.

    Google Scholar 

  • Brook, R. (2013). Six steps to successful innovation. In A. Jolly (Ed.), The innovation handbook (pp. 140–143). London: Kogan Page.

    Google Scholar 

  • Chen, M. (1994). Managing for quality and productivity. San Diego: San Diego State University.

    Google Scholar 

  • Chen, C., Anchesta, K., Lee, Y., & Dahlgaard, J. (2016). A stepwise ISO-based TQM implementation approach using ISO 9001:2015. Management and Production Engineering Review, 7(4), 65–75.

    Article  Google Scholar 

  • Condom, P., and Llach, J. (2008). Science and technology parks: Creating new environments favourable to innovation. Paradigmes, Issue 0, 141–149.

    Google Scholar 

  • Crocker, O., Charney, C., & Chiu, J. (1984). Quality circles. New York: Methuen.

    Google Scholar 

  • Davidow, W., & Uttal, B. (1989). Total customer service. New York: Harper-Collins.

    Google Scholar 

  • Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT.

    Google Scholar 

  • Deming Application Prize. (1996). Guide for overseas companies. Tokyo: Union of Japanese Scientists and Engineers.

    Google Scholar 

  • Eesley, C. (2017). Benefits of science parks to entrepreneurs in developing economies. Retrieved 3 March 2018 from https://aretescholar.org/2017/11/14/doing-business-in-developing-economies-benefits-of-science-parks-to-entrepreneurs/

  • European Foundation for Quality Management. (1994). Self-assessment based on the European model for total quality management: Guidelines for identifying and addressing business excellence issues. Brussels.

    Google Scholar 

  • Evans, J., & Lindsay, W. (2008). The management and control of quality. Mason: Thomson South-Western.

    Google Scholar 

  • Faers, M. (2013). Innovation that pays off. In A. Jolly (Ed.), The innovation handbook (p. 35). London: Kogan Page.

    Google Scholar 

  • Fitzsimmons, J., & Fitzsimmons, M. (2008). Service management: Operations, strategy, information technology. New York: McGraw-Hill/Irwin.

    Google Scholar 

  • General Accounting Office. (1991). Management practices: U.S. companies improve performance through quality efforts. Washington, DC: GAO.

    Google Scholar 

  • Gurteen, D. (1998). Knowledge, creativity and innovation. Journal of Knowledge Management, 2(1), 5–13.

    Article  Google Scholar 

  • Hammer, M., & Champy, J. (1993). Reengineering the corporation. New York: Harper-Collins.

    Google Scholar 

  • Hansson, F. (2007). Science parks as knowledge organizations—the “ba” in action. European Journal of Innovation Management, 10(3), 348–366.

    Article  Google Scholar 

  • Helmers, C. (2011). Global: What makes science parks successful ? University World News, 170.

    Google Scholar 

  • International Association of Science Parks. (2016). Retrieved 3 March 2018, from https://www.iasp.ws/Our–industry/The–role–of–STPs–and–areas–of–innovation

  • Ishikawa, K. (1985). What is total quality control? The Japanese way. Englewood Cliffs: Prentice Hall.

    Google Scholar 

  • Jacobs, R., Chase, R., & Aquilano, N. (2009). Operations and supply management. New York: McGraw-Hill.

    Google Scholar 

  • Johnston, R., & Clark, G. (2008). Service operations management: Improving service delivery. Essex: Pearson Education.

    Google Scholar 

  • Kedar, A. P., & Borikar, V. N. (2016). Critical success factors for effective implementation of TQM and TPM. International Journal for Innovative Research in Science and Technology, 2(9), 2349–6010.

    Google Scholar 

  • Lofsten, H., & Lindelof, P. (2002). Science parks and the growth of new technology-based firms-academic-industry links, innovation and markets. Research Policy, 31, 859–876.

    Article  Google Scholar 

  • Malcolm Baldrige National Quality Award. (1999). Criteria for performance excellence. Gaithersburg: NIST, United States Department of Commerce.

    Google Scholar 

  • Monck, C., Porter, R., Quintas, P., Storey, D., & Wynarczyk, P. (1988). Science parks and the growth of high technology firms. London: Croom Helm.

    Google Scholar 

  • Mostafa, M. (2005). Factors affecting organizational creativity and innovativeness in Egyptian business organizations: An empirical investigation. Journal of Management Development, 24(1), 7–33.

    Article  Google Scholar 

  • Motwani, J., Sower, V., & Roosenfeldt, M. (1993). Adapting Deming’s philosophy: An evaluative model. Industrial Management and Data Systems, 93(8), 3–7.

    Article  Google Scholar 

  • Organisation for Economic Co-operation and Development. (1993). Small and medium-sized enterprises: Technology and competitiveness, economic cooperation and development. Paris: OECD.

    Google Scholar 

  • Pearce, J., & Robinson, R. (2013). Strategic management. New York: McGraw-Hill.

    Google Scholar 

  • Redmond, R., Curtis, E., Noone, T., & Keenan, P. (2008). Quality in higher education. International Journal of Educational Management, 22(5), 432–441.

    Google Scholar 

  • Rowe, D. (2005). Universities and Science Park based technology incubators. Retrieved 3 March 2018, from http://www.warwicksciencepark.co.uk/wpcontent/uploads/2011/03/UniversitiesandScienceParkbasedTechnologyIncubators.pdf

  • Salih, T. (2008). Total quality management in Education. Zanco Journal, 36, 17–34.

    Google Scholar 

  • Sanz, L. (2016). Role and importance of science parks. Retrieved 3 March 2018, from https://ec.europa.eu/jrc/sites/jrcsh/files/20160928-macroregional-innovation-sanz_en.pdf

  • Sashkin, M., & Kizer, K. (1993). Putting total quality management to work. San Francisco: Berrett Koehler.

    Google Scholar 

  • Schmidt, W., & Finnigan, J. (1993). TQManager. San Francisco: Jossey Bass.

    Google Scholar 

  • Slack, N., Chambers, S., Johnston, R., & Betts, A. (2006). Operations and process management. Essex: Prentice–Hall.

    Google Scholar 

  • Spruce, J. (2013). Knowledge networks: Collaboration between industry and academia in design. Retrieved from http://core.ac.uk/download/pdf/42478528.pdf

  • Swift, J., Ross, J., & Omachonu, V. (1998). Principles of total quality. Boca Raton: St. Lucie.

    Google Scholar 

  • Tague, N. (1995). The quality toolbox. Milwaukee: ASQ Quality Press.

    Google Scholar 

  • The University of Wolverhampton. (2017). Retrieved 3 March 2018, from https://www.wolverhamptonsp.co.uk/accommodation/officeaccomomodation/

  • Tracy, D. (1990). Ten steps to empowerment. New York: Quill.

    Google Scholar 

  • Triado-Ivern, X., Aparicio-Chueca, P., & Jaria-Chacon, N. (2015). Value added contributions of science parks—the case of Barcelona. International Journal of Innovation Science, 7(5), 139–151.

    Article  Google Scholar 

  • Trott, P. (2008). Innovation management and new product development. Essex: Prentice Hall.

    Google Scholar 

  • United Nations Conference on Trade and Development. (2015). Policies to promote collaboration in science, technology, and innovation for development: The role of science technology and innovation parks. Geneva: United Nations.

    Google Scholar 

  • Verespej, M. (1990, December). When you put the team in charge. Industry week, pp. 30–33.

    Google Scholar 

  • Wheelwright, S., & Clark, K. (1992). Revolutionizing product development quantum leaps in speed, efficiency, and quality. New York: The Free Press.

    Google Scholar 

  • Whiteley, R. (1991). The customer driven company. Reading: Addison-Wesley.

    Google Scholar 

  • Wilkinson, A., Redman, T., Snape, E., & Marchington, M. (1998). Managing with total quality management. London: Macmillan Press.

    Book  Google Scholar 

  • Wright, N. (1999). The management of service operations. London: Cassell.

    Google Scholar 

  • Zhang, Z. (1997). Developing a TQM quality management method model. Research Report from University of Groningen, Research Institute SOM (Systems, Organisations and Management).

    Google Scholar 

  • Zimmerer, T., & Scarborough, N. (2008). Essentials of entrepreneurship and small business management. Upper Saddle River: Pearson Education.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Thanos Kriemadis .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Kriemadis, T. (2018). Innovation, Creativity, New Product Development Processes and the Role of Science Parks. In: Vrontis, D., Weber, Y., Thrassou, A., Shams, S., Tsoukatos, E. (eds) Innovation and Capacity Building. Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-90945-5_12

Download citation

Publish with us

Policies and ethics