Abstract
This paper aims to increase awareness of the relationship between sharing economy initiatives and human diversity. The issue is characterized by particular physiological or pathological situations, or in consideration of different disabilities. Contemporary society is increasingly permeated by initiatives, in many areas, that facilitate people’s daily activities, and specific services are emerging from sharing economy’s area. The text will illustrate three different service design approaches: an exclusive, an integrative, and an inclusive ones. Case studies presented are mostly related to the mobility and hospitality, in Italy and Europe.
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Notes
- 1.
New York University’s Stern School of Business.
- 2.
Turtle Bay Institute, Inc., of Princeton, NJ, conducted the research for AARP. S. Kathi Brown of AARP Research oversaw the project. Susanna Montezemolo and Dorothy Siemon (AARP's Office of Policy Development and Integration) provided valuable guidance and subject matter expertise during the course of the project.
- 3.
For more informations visit: http://www.collaboriamo.org/media/2016/11/Sharitaly_2016_MainieriPais.pdf (accessed 10/2/2017).
- 4.
For more informations, see https://news.wheelmap.org/en/wheelmap-ambassador/ (accessed 10/2/2017).
- 5.
Information from Mashable.com Web site, article “How the Paris startup is becoming an Uber for people with disabilities”, Jonathan Keane, 10/4/2015.
- 6.
- 7.
European study “Economic impact and travel patterns of accessible tourism in Europe” estimates the size of the accessible tourism market in Europe around 780 million trips for the year 2012. For further informations, see http://ec.europa.eu/DocsRoom/documents/5566/attachments/1/translations/en/renditions/pdf (accessed 04/10/2017).
- 8.
Description from Web site accessed 10/4/2017.
- 9.
EIDD Stockholm Declaration (2004). For further information see: www.designforalleurope.org.
- 10.
For insights, see: Fossati, M.R., Designing hotel for all, Ph.D thesis, Politecnico di Milano, Milano 2016.
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Fossati, M.R. (2018). Sharing Economies. For Each One. For All. In: Bruglieri, M. (eds) Multidisciplinary Design of Sharing Services. Research for Development. Springer, Cham. https://doi.org/10.1007/978-3-319-78099-3_9
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