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World Conference on Information Systems and Technologies

WorldCIST'18 2018: Trends and Advances in Information Systems and Technologies pp 232–241Cite as

An Incident Handling Guide for Small Organizations in the Hospitality Sector

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 745))

Abstract

Security threats to small organizations are on the rise and many small organizations do not have the aptitude to address and properly responds to these incidents within their organizations. According to a 2016 Ponemon Institute survey of 600 small businesses, fifty percent (50%) had experienced a data breach and fifty-five percent (55%) had experienced a cyber attack in the past twelve months. Having an incident response plan is the most noteworthy cost-saving measure. The 2017 IBM and Ponemon Study found that organizations who can contain a breach in less than 30 days can save about $1 million. Hence, a small organization without an incident response plan is very likely to face great reputational damage and financial losses. The research methodology reviews current incident response frameworks, identifies relevant incident response guidelines and tailors the current and relevant frameworks into a small business-centric incident response guide that tackles threats the small hotels and casinos face.

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Acknowledgement

I thank the Lord Almighty for the strength and wisdom to undertake and complete this research. I also thank my advisors, Professor Bobby, Professor Shaun, and Professor Ron for all the ideas and encouragement they contributed to the success of the research; and to my family and friends for being supportive till the end.

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Authors and Affiliations

  1. Concordia University of Edmonton, Edmonton, AB, T5B 4E4, Canada

    Oluwadamilola Ogunyebi, Bobby Swar & Shaun Aghili

Authors
  1. Oluwadamilola Ogunyebi
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  2. Bobby Swar
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  3. Shaun Aghili
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Corresponding author

Correspondence to Oluwadamilola Ogunyebi .

Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, Universidade de Coimbra, Coimbra, Portugal

    Álvaro Rocha

  2. College of Engineering, The Ohio State University, Columbus, OH, USA

    Hojjat Adeli

  3. DSI/EEUM, Universidade do Minho, Guimarães, Portugal

    Luís Paulo Reis

  4. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

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Ogunyebi, O., Swar, B., Aghili, S. (2018). An Incident Handling Guide for Small Organizations in the Hospitality Sector. In: Rocha, Á., Adeli, H., Reis, L.P., Costanzo, S. (eds) Trends and Advances in Information Systems and Technologies. WorldCIST'18 2018. Advances in Intelligent Systems and Computing, vol 745. Springer, Cham. https://doi.org/10.1007/978-3-319-77703-0_23

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  • DOI: https://doi.org/10.1007/978-3-319-77703-0_23

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-77702-3

  • Online ISBN: 978-3-319-77703-0

  • eBook Packages: EngineeringEngineering (R0)

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