Methodology for the Implementation of Knowledge Management Systems in the University

Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 745)

Abstract

This paper describes a methodology for the implementation of knowledge management systems in the university context, based on the study and adaptation of the most recognized methodologies in this area, as well as considering the strategic planning and systemic approach, which facilitates the development of technological support systems.

The methodology aims to integrate and standardize the different phases and activities required to manage this type of systems in the university, strategically establishing the most important activities and adopting actions for their development, in order to facilitate organizational strengthening, academic, scientific or technological.

Its main structure emphasizes a spiral approach that represents the infinite recurrent development between its different phases and activities, and that leads to improvement through an iterative and incremental process, since new plans or activities can be added to achieve the objectives.

Keywords

Methodology Knowledge management Knowledge management systems Iterative process Incremental process 

References

  1. 1.
    Koontz, H., Heinz, W.: Administración: Una perspectiva global. McGraw Hill, Madrid (1995)Google Scholar
  2. 2.
    Firestone, J.M.: Knowledge management process methodology: an overview. Knowl. Innov. J. KMCI 1(2), 85–108 (2001)Google Scholar
  3. 3.
    Calderón, P.L.: Gestión del Conocimiento en las Organizaciones: Aplicación en la Universidad Nacional de Colombia, Tesis de grado Maestría en Administración. U. Nacional, Bogotá (2001)Google Scholar
  4. 4.
    Quintas, P., Lefrere, P., Jones, G.: Knowledge management: a strategic agenda. Long Range Plann. 30(3), 385–391 (1997)CrossRefGoogle Scholar
  5. 5.
    Robles, J.A.: Gerencia del Conocimiento. Modelo de Implantación. Escuela de Administración de Negocios para Graduados (ESAN), Lima (1999)Google Scholar
  6. 6.
    Tiwana, A.: The Knowledge Management Toolkit. Practical Techniques for Building a Knowledge Management System. Prentice Hall PTR, New York (2002)Google Scholar
  7. 7.
    Medina, V.H., Correa, R., Contreras, L.: Knowledge management model supported by social networks as facilitator of the relations academy-enterprise. In: KMO 2013 - 8th International Knowledge Management in Organization Conference - Social and big data Computing for Knowledge Management. Springer, Kaohsiung, Taiwan (2013)Google Scholar
  8. 8.
    Medina, V.H., Gil, J.A., Liberona, D.: Knowledge management model as a factor of educative quality: towards an excellence model. LNBIP, vol. 185. Springer, Berlin (2014)Google Scholar
  9. 9.
    EKMF: The European KM Forum Consortium, IST Project No 2000-26393 (2001)Google Scholar
  10. 10.
    Gonçalves, M.J.A., Rocha, Á., Cota, M.P.: Information management model for competencies and learning outcomes in an educational context. Inf. Syst. Front. 18(6), 1051–1061 (2016)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Faculty of EngineeringDistrict University “Francisco José de Caldas”BogotáColombia
  2. 2.Faculty of ArtsSergio Arboleda UniversityBogotáColombia

Personalised recommendations