Abstract
The world is facing a growing number of societal challenges such as inequality rise, political upheaval, ageing population, etc. Governments are struggling to keep up to theirs existing service offers, making it difficult for tackling overarching social challenges alone. The active involvement of citizens in partaking social innovations is seen as potential solution to those wider challenges. However, the majority of the population lacks an understanding of social innovation and on how to contribute. In this work, we present a social innovation methodology catering citizens without previous social innovation experience and accessible via an ICT platform. We describe the designing process of the methodology, the core aspects of the resulting methodology and its validation.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Assembl. http://catalyst-fp7.eu/open-tools/assembl/. Accessed 06 Oct 2017
Be-novative. https://www.be-novative.com/. Accessed 06 Oct 2017
Debate Hub. http://catalyst-fp7.eu/open-tools/debatehub/. Accessed 06 Oct 2017
Extreme Factories project site. http://www.extremefactories.eu/. Accessed 06 Oct 2017
InnoCentive. https://www.innocentive.com/. Accessed 06 Oct 2017
LiteMap. http://catalyst-fp7.eu/open-tools/litemap/. Accessed 06 Oct 2017
MakeSense. https://www.makesense.org. Accessed 06 Oct 2017
Objective8 github page. https://github.com/d-cent/objective8. Accessed 06 Oct 2017
OpenIDEO. https://openideo.com/. Accessed 06 Oct 2017
Teem. https://app.teem.works/teems/featured. Accessed 06 Oct 2017
TEPSIE: “Doing Social Innovation: A Guide for Practitioners”. A deliverable of the project: “The theoretical, empirical and policy foundations for building social innovation in Europe” (TEPSIE). Technical report, European Commission 7th Framework Programme, European Commission, DG Research, Brussels
Botsman, R., Rogers, R.: What’s mine is yours: the rise of collaborative consumption (2010)
Boudreau, K.J., Lakhani, K.R.: Using the crowd as an innovation partner. Harv. Buss. Rev. 91(4), 60–69 (2013)
Capati, M.: 10 indispensable open innovation platforms for global corporations. http://crowdsourcingweek.com/blog/10-indispensable-open-innovation-platforms-global-corporations/
Dinant, I., Floch, J., Oliveira, M., Vilarinho, T.: Socratic methodology workbook v. 01. Technical report (2016)
Dinant, I., Floch, J., Vilarinho, T., Oliveira, M.: Designing a digital social innovation platform: from case studies to concepts. In: Kompatsiaris, I., Cave, J., Satsiou, A., Carle, G., Passani, A., Kontopoulos, E., Diplaris, S., McMillan, D. (eds.) INSCI 2017. LNCS, vol. 10673, pp. 101–118. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-70284-1_9
Franz, H.W., Hochgerner, J., Howaldt, J.: Challenge Social Innovation: Potentialsfor Business, Social Entrepreneurship, Welfare and Civil Society. Springer Science & Business Media, Heidelberg (2012). https://doi.org/10.1007/978-3-642-32879-4
Gabriel, M.: Making it big: strategies for scaling social innovations. Nesta, London (2014). http://www.nesta.org.uk/publications/making-it-big-strategies-scaling-social-innovations
Harnish, V., Gazelles (firma): Scaling Up: How a Few Companies Make It... and Why the Rest Don’t. Gazelles Incorporated (2014)
Howe, J.: The rise of crowdsourcing. Wired Mag. 14(6), 1–4 (2006)
Mollick, E.: The dynamics of crowdfunding: an exploratory study. J. Bus. Ventur. 29(1), 1–16 (2014)
Murray, R., Caulier-Grice, J., Mulgan, G.: The Open Book of Social Innovation. National Endowment for Science, Technology and the Art London (2010)
Oates, B.J.: Researching information systems and computing. Sage, Thousand Oaks (2005)
Osterwalder, A., Pigneur, Y.: Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers. Wiley, Hoboken (2010)
Romero, I., Rueda, Y., Fumero, A., Vilarinho, T., Floch, J., Oliveira, M., Dinant, I.: SOCRATIC, the place where social innovation ‘Happens’. In: Bagnoli, F., Satsiou, A., Stavrakakis, I., Nesi, P., Pacini, G., Welp, Y., Tiropanis, T., DiFranzo, D. (eds.) INSCI 2016. LNCS, vol. 9934, pp. 89–96. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45982-0_8
Stokes, M., Baeck, P., Baker, T.: What next for digital social innovation? DSI4Europe report. Technical report (2017)
Tschimmel, K.: Design thinking as an effective toolkit for innovation. In: ISPIM Conference Proceedings of the International Society for Professional Innovation Management (ISPIM), p. 1 (2012)
Venkatesh, V., Thong, J.Y., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. Manag. Inf. Syst. Q. 36(1), 157–178 (2012)
Acknowledgments
Authors of this paper, on behalf of the SOCRATIC consortium, acknowledge the European Union and the Horizon 2020 Research and Innovation Framework Programme for funding the project (ref. 688228). Furthermore, we thank the participants to the validation, and the project partners for the collaboration during participant recruitment and discussion of the results.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG, part of Springer Nature
About this paper
Cite this paper
Vilarinho, T., Floch, J., Oliveira, M., Dinant, I., Pappas, I.O., Mora, S. (2018). Developing a Social Innovation Methodology in the Web 2.0 Era. In: Diplaris, S., Satsiou, A., Følstad, A., Vafopoulos, M., Vilarinho, T. (eds) Internet Science. INSCI 2017. Lecture Notes in Computer Science(), vol 10750. Springer, Cham. https://doi.org/10.1007/978-3-319-77547-0_13
Download citation
DOI: https://doi.org/10.1007/978-3-319-77547-0_13
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-77546-3
Online ISBN: 978-3-319-77547-0
eBook Packages: Computer ScienceComputer Science (R0)