Skip to main content

Legitimizing and Delegitimizing Factors of Firms in Society: Is It a Problem of Communication or Strategic? An Approach Based on the Distributed Social Value as the Key Factor for the Organizations’ Social Legitimacy

  • Chapter
  • First Online:
Organizational Legitimacy

Abstract

There is an increasing concern about the value contributed by firms to the society as a whole. Transnational companies are particularly being questioned; therefore, legitimation for this kind of corporations is demanded. This chapter analyses four delegitimizing factors: negative added value, negative equity, tax evasion and moral hazard associated to potential situations of bankruptcy. Three legitimizing factors will also be analysed: added value distributed to stakeholders, value distributed by “non-market” mechanisms and emotional value generated to different stakeholders of the entity. Since the lack of legitimation affects large companies to a greater degree, two hypotheses related to the size of the firms have been tested. The first has to do with a larger presence of delegitimizing factors in large firms. The second analyses a smaller distribution in this sort of firms of value generated to stakeholders that are not shareholders assessed by means of the social efficiency ratio (SER). The obtained results allow for identifying whether the criticism towards large firms is supported by objective factors (confirmed hypothesis) or subjective ones (rejected hypothesis) and consequently whether the transnational companies should base their action plans of social legitimation on strategy or on communication.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 89.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 119.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    In the economy of well-being, there are two essential theorems: the first one declares that any competitive balance (Walsarian) leads to an efficient situation in Pareto’s sense. This theorem is generally considered as the analytic confirmation to Adam Smith hypothesis of the “invisible hand”. The second one, less important in our case, is counter-reciprocal to the first one and declares that any efficient assignation (optimal Paretian) can be obtained by means of a competitive balance.

  2. 2.

    Number of companies with negative equity /volume of negative equity (Urionabarrenetxea et al., 2016).

  3. 3.

    Taxes /number of companies (Gutierrez-Goiria et al., 2017).

References

  • Bitektine, A. (2011). Toward a theory of social judgments of organizations: The case of legitimacy, reputation, and status. Academy of Management Review, 36(1), 151–179.

    Article  Google Scholar 

  • Blomström, M., & Persson, H. (1983). Foreign investment and spillover efficiency in an underdeveloped economy: Evidence from the Mexican manufacturing industry. World Development, 11(6), 493–501.

    Article  Google Scholar 

  • Colander, D. C., Holt, R. P., & Rosser, J. B. (2004). The changing face of economics: Conversations with cutting edge economists. Ann Harbor, MI: University of Michigan Press.

    Google Scholar 

  • Deephouse, D. L., & Suchman, M. (2008). Legitimacy in organizational institutionalism. The Sage handbook of organizational institutionalism, 49, 77.

    Google Scholar 

  • Donohoe, M. P. (2015). The economic effects of financial derivatives on corporate tax avoidance. Journal of Accounting and Economics, 59(1), 1–24.

    Article  Google Scholar 

  • Dowling, G. R. (2014). The curious case of corporate tax avoidance: Is it socially irresponsible? Journal of Business Ethics, 124(1), 173–184.

    Article  Google Scholar 

  • Freeman, R. E. (1984). Strategic management: a stakeholder approach. Boston, MA: Pitman.

    Google Scholar 

  • Gutierrez-Goiria, J., San-Jose, L., & Retolaza, J. L. (2017). Social efficiency in microfinance institutions: Identifying how to improve it. Journal of International Development, 29(2), 259–280.

    Article  Google Scholar 

  • Hasseldine, J., & Morris, G. (2013). Corporate social responsibility and tax avoidance: A comment and reflection. In Accounting Forum (Vol. 37, No. 1, pp. 1–14). Elsevier.

    Article  Google Scholar 

  • Korten, D. C. (2015). Change the story, change the future: a living economy for a living Earth. Oakland, CA: Berrett-Koehler Publishers.

    Google Scholar 

  • Kostova, T., & Zaheer, S. (1999). Organizational legitimacy under conditions of complexity: The case of the multinational enterprise. Academy of Management Review, 24(1), 64–81.

    Article  Google Scholar 

  • Magness, V. (2006). Strategic posture, financial performance and environmental disclosure: An empirical test of legitimacy theory. Accounting, Auditing & Accountability Journal, 19(4), 540–563.

    Article  Google Scholar 

  • Manyika, J., Chui, M., Bughin, J., Dobbs, R., Bisson, P., & Marrs, A. (2013). Disruptive technologies: Advances that will transform life, business, and the global economy (Vol. 12). San Francisco, CA: McKinsey Global Institute.

    Google Scholar 

  • Manyika, J. (2015). The Internet of Thing: mappin the value beyond the hype. San Francisco, CA: McKinsey Global Institute.

    Google Scholar 

  • Martín, F. D., González, A. B., & Román, C. P. (2010). Legitimidad como factor clave del éxito organizativo. Investigaciones Europeas de Dirección y Economía de la Empresa, 16(3), 127–143.

    Article  Google Scholar 

  • Nicholls, A. (2010). The legitimacy of social entrepreneurship: Reflexive isomorphism in a pre-paradigmatic field. Entrepreneurship Theory and Practice, 34(4), 611–633.

    Article  Google Scholar 

  • O’Donovan, G. (2002). Environmental disclosures in the annual report: Extending the applicability and predictive power of legitimacy theory. Accounting, Auditing & Accountability Journal, 15(3), 344–371.

    Article  Google Scholar 

  • Pahlen, R. J. M., Campo, A. M., & Romano, F. (2014). La teoría de la legitimidad y su impacto en la información contable social-ambiental. Panamá: ALFEC.

    Google Scholar 

  • Retolaza, J. L., San-Jose, L., & Ruiz-Roqueñi, M. (2015a). Monetarizing the social value: theory and evidence. CIRIEC-Espana (83), 43.

    Google Scholar 

  • Retolaza, J. L., San-Jose, L., & Pruñonosa, J. T. (2015b). Socio-economic return of start-up companies: An advantage of entrepreneurship. In New challenges in entrepreneurship and finance (pp. 259–271). Cham, Switzerland: Springer International Publishing.

    Google Scholar 

  • Retolaza, J. L., San-Jose, L., & Ruíz-Roqueñi, M. (2016a). Social accounting for sustainability: Monetizing the social value. Cham: Springer.

    Book  Google Scholar 

  • Retolaza, J. L., San-Jose, L., Urionabarrenetxea, S., & Garcia-Merino, D. (2016b). Linking the moral hazard and leverage in companies. Ramon Llull Journal of Applied Ethics., 2016, 144(7), 143–166.

    Google Scholar 

  • San-Jose, L., Retolaza, J. L., & Pruñonosa, J. T. (2014). Efficiency in Spanish banking: A multistakeholder approach analysis. Journal of International Financial Markets, Institutions and Money, 32, 240–255.

    Article  Google Scholar 

  • Scott, W. R. (1995). Institutions and organizations. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Shaikh, F. (2016). The benefits of new online (Digital) technologies on business: Understanding the impact of digital. Digital Entrepreneurship and Global Innovation, 1.

    Google Scholar 

  • Sikka, P., & Willmott, H. (2010). The dark side of transfer pricing: Its role in tax avoidance and wealth retentiveness. Critical Perspectives on Accounting, 21(4), 342–356.

    Article  Google Scholar 

  • Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Review, 20(3), 571–610.

    Article  Google Scholar 

  • Tornikoski, E. T., & Newbert, S. L. (2007). Exploring the determinants of organizational emergence: A legitimacy perspective. Journal of Business Venturing, 22(2), 311–335.

    Article  Google Scholar 

  • Urionabarrenetxea, S., San-Jose, L., & Retolaza, J. L. (2016). Negative equity companies in Europe: theory and evidence. Business: Theory and Practice, 17(4.) 2016), 307–316.

    Google Scholar 

  • Waupsh, J. (2016). Bankruption: How community banking can survive Fintech. Hoboken, NJ: Wiley.

    Book  Google Scholar 

  • Weintraub, E. R. (2002). Neoclassical economics. The concise encyclopedia of economics, 1, 1.

    Google Scholar 

Download references

Acknowledgements

The authors are grateful to reviewers of Springer. This work is part of the research group ECRI “Ethics in Finance and Social Value” at UPV/EHU(GIU15_10 and US17/24) and it is supported by FESIDE.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Jose Luis Retolaza .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Retolaza, J.L., San-Jose, L., Pruñonosa, J.T. (2018). Legitimizing and Delegitimizing Factors of Firms in Society: Is It a Problem of Communication or Strategic? An Approach Based on the Distributed Social Value as the Key Factor for the Organizations’ Social Legitimacy. In: Díez-De-Castro, E., Peris-Ortiz, M. (eds) Organizational Legitimacy. Springer, Cham. https://doi.org/10.1007/978-3-319-75990-6_10

Download citation

Publish with us

Policies and ethics