Improvement of the Management System in a Power Grid Company with ERP Systems Implementation
Difficulties in ERP systems implementation at Russian enterprises are characterized by the following aspects: firstly, automation of non-optimized processes, “chaos automation”; secondly, inefficiency of the implementation process; thirdly, the problems of integration with the existing systems at the enterprise; and fourthly, lack of interest in the project on the part of the company management, which leads to the customer’s disappointment and that’s why 40–70% of ERP implementation projects fail. To avoid the problems stated above, the integrated approach to improvement of the enterprise management system was worked out in a company. This approach includes the following stages: organizational and process transformations, business processes automation, and change of the control and analysis system.
Organizational and process transformations in the company are meant to change organizational and functional structure and model and optimize business processes. The work describes successful experience of organizational changes and implementation of the system of management by procedures.
The results in the field of business processes automation are also highlighted in the paper. The life cycle of the automation project is reflected in the supposed procedure.
Experience of creation of the system of control and the enterprise performance analysis that consists of rates of a business process in general and of each employee separately are described. Collecting and calculation of rates are automated by 80%.
KeywordsManagement system Business process Automation Efficiency of work indicators
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