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Mobile Banking Adoption: Key Challenges and Opportunities and Implications for a Developing Country

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Emerging Markets from a Multidisciplinary Perspective

Part of the book series: Advances in Theory and Practice of Emerging Markets ((ATPEM))

Abstract

Technology adoption is one of the promising and growing research domains as new technology emerges continuously. Mobile banking is one of the latest technological innovations and offers multiple benefits and challenges to users and financial institutions. This chapter highlights the recent trends in the banking industry and establishes a relationship between mobile technology and traditional banking systems. Major benefits offered and main challenges faced by mobile banking adoption are discussed in detail. In addition, integration of latest technologies such as big data and cloud computing in the context of banking industry is also discussed. By exploring various dimensions of mobile banking adoption, this chapter provides theoretical and practical implications for researchers and decision-makers from a developing country perspective.

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Author information

Authors and Affiliations

  1. Department of Operations Management and Business Statistics, Sultan Qaboos University, Muscat, Oman

    Sujeet Kumar Sharma

  2. Department of Economics and Finance, Sultan Qaboos University, Muscat, Oman

    Saeed Al-Muharrami

Authors
  1. Sujeet Kumar Sharma
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  2. Saeed Al-Muharrami
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Corresponding author

Correspondence to Sujeet Kumar Sharma .

Editor information

Editors and Affiliations

  1. EMaRC, School of Management, Swansea University, Swansea, United Kingdom

    Yogesh K. Dwivedi

  2. EMaRC, School of Management, Swansea University, Swansea, United Kingdom

    Nripendra P. Rana

  3. EMaRC, School of Management, Swansea University, Swansea, United Kingdom

    Emma L. Slade

  4. School of Business & Economics, North South University, Dhaka, Bangladesh

    Mahmud A. Shareef

  5. EMaRC, School of Management, Swansea University Bay Campus, Swansea, United Kingdom

    Marc Clement

  6. Gulf University for Science and Technology, Mubarak Al-Abdullah, Kuwait

    Antonis C. Simintiras

  7. Nottingham Trent University, Nottingham Business School, Nottingham, United Kingdom

    Banita Lal

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Sharma, S.K., Al-Muharrami, S. (2018). Mobile Banking Adoption: Key Challenges and Opportunities and Implications for a Developing Country. In: Dwivedi, Y., et al. Emerging Markets from a Multidisciplinary Perspective. Advances in Theory and Practice of Emerging Markets. Springer, Cham. https://doi.org/10.1007/978-3-319-75013-2_7

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